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埃尔金王酒店 (渥太华)
Lord Elgin

760 条点评
在75家渥太华酒店排名第14
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旅客 (239)
360
全景 (30)
客房和套房 (245)
卓越奖

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在 渥太华 的 75 家酒店中排名第 14
地点
卫生与卫生
服务
优惠度
卓越奖
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餐厅
游泳池
有健身房的健身中心
客房服务
免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
桑拿
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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特惠价格:房价省下 15%
酒店套装优惠
760 条点评
497 张照片
28问答
0 个房间贴士
旅行者评分
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  • 中文(简体)
几年来我们多次住在这个酒店,酒店不断地升级他们的氛围、设施,提高员工的服务水平。他们最近翻新了公共区域、房间,尤其是卫生间,增加了特别酷的元素。渥太华一直是商务和旅游的理想地点。我们希望今年夏天能再来参加渥太华爵士音乐节(就在联盟公园埃尔金街对面)。
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回复来自埃尔金王酒店的General ManagerDSmytheLE
回复时间:2周前
Dear stephenjohnmcgill, We are always pleased to see a familiar face and your return is our best indication of our success, so thank you! We love to hear from our guests what they enjoy most about their stay with us, and you have neatly summed it up in just a few sentences. The Ottawa Jazz festival is one of our favourites and we look forward to it each year, we hope to see you then! Best, David Smythe General Manager
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我和妻子作为参加婚礼的客人,在这家旅馆住了两晚。工作人员都很好,酒店位置也很好,但酒店房间感觉又旧又暗又小。可是,客房服务非常好,床也很舒服。另外,给流动旅客的一个小建议——把车停在街对面的市政厅地下车库,因为它很近,而且比35美元一天的代客泊车便宜得多。据我所知,这是酒店唯一的泊车选择。
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回复来自埃尔金王酒店的General ManagerDSmytheLE
回复时间:3周前
Dear Recipricating, Thank you for taking the time to share your impressions following your July 2018 stay with us. During the 2016 calendar year, the Lord Elgin Hotel has undertook and completed an extensive renovation program. The renovations offer a more sophisticated and contemporary look while staying true to the architecture of our historic building. Our renovations have been met with lots of positive comments; I am sorry to hear that your room did not impress. We have several room categories and our Elgin Class King rooms tend to offer a lot more natural light as they have more windows in the room. We hope you will give us another chance to impress you again! Best, David Smythe General Manager
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热水浴缸坏了。我去酒吧买了一杯鸡尾酒,发现里面有一块很大的保鲜膜。酒保向我道歉,但是没有退我的酒钱。客房服务员在早上7点半多次敲我的门,尽管我在门上挂了“请勿打扰”的牌子,但她就是不走。当我让接待处知道这烦心事时,他们既不关心也不道歉。停车费很贵。除此之外,位置还可以,房间也很干净,但是很小。
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回复来自埃尔金王酒店的General ManagerDSmytheLE
2019年3月4日已回复
Dear canadagirl12349, I am terribly sorry for your less-than-stellar experience with us. I assure you that we take customer service seriously and make a concerted effort at making everyone feel at home. Please contact me directly as I'd love the chance to regain your trust. We value your patronage and I truly want to make this right. My email address is dsmythe@lordelgin.ca or you may call the hotel and ask to be put through to me. We hope you will give us another opportunity to impress you in the future. Sincerely, David Smythe General Manager
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这是渥太华最棒的酒店之一,每次我在渥太华时,都会入住这家酒店,每月至少会入住这里一次。员工很专业,房间很干净!酒店靠近丽多中心,国会山和集市!
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我体验到了优质的服务——所有的员工都非常乐于助人,尤其是门卫,他们对餐厅的推荐也很好。自助早餐价格合理,种类繁多。房间非常舒适,每天都及时打扫和整理。
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Thermostat set to 66 and it is still 76!
Window left open all night- reading in room 76 degrees
Window left open all night, 7:06 am
More holes in sheets
Scratchy and frayed linens
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Are you dog friendly? Thanks
The Lord Elgin Hotel used to be a pet friendly hotel, however after our 2016 renovations were completed that is no longer the case. We of course will still accommodate guests travelling with their services animals.
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All of our guests have unlimited in and out privileges when they use our valet services. There is no curfew, so please feel free to enjoy the city and explore to your heart's content! We have staff 24/7 so your vehicle will always be well taken care of.
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The side of Elgin Street that the Hotel is located on is not closed to traffic, our valet can still park/retrieve vehicles in the parking garage for our guests. All traffic control operators are aware of how to proceed during this annual marathon so there shouldn't be too much on an impact on this service.
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How far is winterlude festival from the hotel ?
The Winterlude festival takes place at several locations, both at Jacques Cartier Park (across the river) and the Confederation Park (right in front of the hotel). There is a shuttle bus that goes across the bridge to ferry people to/from either site.
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do you have accomadations for motorcycle parking?
Yes, we can valet your motorcycle, or have you part it yourself in the garage.
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价位
US$112 - US$342 (基于标准间的平均价格)
其他名称
lord elgin hotel ottawalord elgin ottawa
位置
加拿大安大略省渥太华
客房数量
355
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