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渥太华东万怡酒店
Courtyard Ottawa East

715 条点评
在75家渥太华酒店排名第20
旅客 (221)
客房和套房 (224)
餐饮 (23)
卓越奖

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在 渥太华 的 75 家酒店中排名第 20
地点
卫生与卫生
服务
优惠度
卓越奖
绿色领袖 绿色合作伙伴
酒店设施
免费高速WiFi
游泳池
免费停车
有健身房的健身中心
餐厅
酒吧/大堂
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
自助式洗衣服务
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客房特色
微波炉
空调
套房
家庭房
无烟房
酒店信息
酒店风格
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酒店星级
715 条点评
433 张照片
18问答
0 个房间贴士
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我们在渥太华的时候总是住在这里。(酒店)方便到达高速公路和市中心。房间宽敞整洁,工作人员很友好。(酒店有)免费地下停车场。酒店内有餐厅。 洗手间大而干净,水压好。
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回复来自渥太华东万怡酒店的ManagerGillesAGM
回复时间:1周前
Greetings kello323, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experience with us during your recent stay, once again, at the Courtyard Ottawa East. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Ottawa East and we hope you choose to create more memories here whenever your travels bring you back to Ottawa. Sincerely, GILLES LEBRUN Assistant General Manager \ Directeur adjoint Courtyard by Marriott Ottawa East gilles.lebrun@marriott.com (613) 288-2172
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上个月我们在这家酒店住得很愉快。房间很棒,床很舒适。登记入住手续很容易。地理位置非常好,停车方便,靠近市中心和运河。泳池和健身区也很棒,日落时可以欣赏市中心的美景。肯定还会来此住宿的!
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缺点(7楼): - 酒店非常大,人非常多 - 所以晚上的时候走廊似乎一直很吵 - 我们住宿期间,3部电梯有一部没有运行 - 使得在这个15层的建筑里要等非常久 - 我们的房间有股氨气的味道(来自清洁产品?) - 令人非常不适 - 泳池非常小,住宿期间人非常多(但是我必须说,员工在毛巾储备上做的非常好) - 房间热!设的68华氏度,但是一直保持在76。优点:- 健身房干净 - 员工友好随和 - 有地下停车场 - 酒店位置便利 - 房间比通常的要大一点,他们还有连通房 - 浴室非常大 - 窗户超大且漂亮。
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回复来自渥太华东万怡酒店的ManagerGillesAGM
2019年2月20日已回复
Greetings roooonda, Thanks for sharing your honest feedback in this TA review. We appreciate the kind words, and we hope you enjoyed your stay in spite of a few annoyances. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel teams to ensure the necessary guidelines are in place to prevent similar guest issues from occurring in the future. In response to some of the issues you've alerted us to, we do know that the elevator outage was brief, and that our elevator service company responded to our call within the hour. Our Exec. Housekeeper had informed us that our room attendants do not use any cleaning products which contain ammonia, as those would prove to be am irritant to guests who are sensitive to these. Would you mind letting us know which room you occupied, so that we may address the issue for future guests? Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ottawa. Sincerely, GILLES LEBRUN Assistant General Manager \ Directeur adjoint Courtyard by Marriott Ottawa East gilles.lebrun@marriott.com (613) 288-2172
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很棒的员工。大房间很干净。强烈推荐。很好的餐厅。靠近市中心。免费停车。距离蒙特福特医院和圣罗兰购物中心非常近。这家酒店最好的地方就是所有的员工都很友好。
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回复来自渥太华东万怡酒店的ManagerGillesAGM
2019年2月13日已回复
Greetings carla_disaacs, Thank you for taking a moment to provide a review. We are thrilled by your comments and to learn that you thoroughly enjoyed your stay! We look forward to seeing you at our property in the near future. Cheers, Gilles Lebrun, AGM, Team Courtyard Ottawa East.
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位置好,泳池和浴缸漂亮,房间干净,对带一个孩子的人来说实用。喜欢室内停车场。遗憾的是,我们的房间太热了,温度控制器不起作用。午夜的时候,把控制器关了也有30度。这是我们和3岁的孩子都无法忍受的。我们不得不把他弄醒,然后在午夜后换了另外一个楼层的房间。此外,新房间的地毯是湿的(刚刚打扫过?)。这并不是我生命中最美好的夜晚。。。
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回复来自渥太华东万怡酒店的Guest Relations ManagerGillesAGM
2019年1月29日已回复
Greetings 512etiennev Thank you for taking the time to share your valuable feedback following your stay at the Courtyard. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please feel free to contact me via email or phone anytime at (613) 288-2172. I look forward to speaking with you in order to restore your confidence in the Courtyard Ottawa East. Sincerely, GILLES LEBRUN Assistant General Manager \ Directeur adjoint Courtyard by Marriott Ottawa East gilles.lebrun@marriott.com (613) 288-2172
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The Standard two Queen Room at the Courtyard Ottawa East
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Greetings, Parking in our lot is permitted for guests only during their stay, and we do not provide for parking beyond check-out. The Courtyard is approximately a 20-minute ride to the airport via taxi, and will cost about $35. Parking rates at the Airport are quite reasonable. Thank you for reaching out to us. Team Courtyard Ottawa East.
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Greetings Yee Wan Susana L The Children's Hospital is located approximately 8 minutes/5 km from our Courtyard.
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What is the size of the indoor pool?
Greetings DuncanH, Our pool is located on the 15th floor. It's dimensions are 20 feet wide by 29.5 feet long and is tapered at the deep end by about 3 feet. Depth at shallow end is 3' 11" or 1.2 Meters. Depth at deep end is 4' 11" or 1.5 Meters. Hope this helps! Gilles Lebrun, AGM, Courtyard.
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Greetings DuncanH, Getting to our Downtown core couldn't be easier! You do havev access to public transportation, via OC Transpo; the bus stop is but a few yards away at the intersection of Coventry and Vanier Parkway. The Blue Line Taxi stand is located at our Front Doors. UBER is also a popular option. A typical cab ride to downtown is about 6 minutes, and a $12-15 fare. Guest Services would be happy to provide all of the details. Hope this helps. G. Lebrun, AGM, Courtyard Ottawa East.
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bonjour a quel étage se trouve la piscine?
Bonjour cher rennesg, La piscine du Courtyard est située au 15e plancher, via l'ascenseur. Merci, L'équipe du Courtyard Ottawa Est.
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价位
US$106 - US$195 (基于标准间的平均价格)
位置
加拿大安大略省渥太华
客房数量
395
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