Dear Robers1182, I am terribly sorry for the poor experience you had with us. If you wouldn't mind reaching out to me at lewis.boldwark@marriott.com I would very much appreciate any other information you might have so that i can correct the issues you'd noted. Yours, Lewis Bold Wark Front Office Manager
Thank you for your review regarding your recent stay at the Courtyard by Marriott Toronto Downtown. Everything we do is to ensure the satisfaction of our guests, and I'm so happy to see that you enjoyed your stay with us! We look forward to seeing you again whenever your travels bring you back to Toronto. Sincerely, Stacey
Dear CBYankee, Thank you for taking the time to review your recent stay at the Courtyard by Marriott Toronto Downtown. I'm so happy to see that you enjoyed your stay with us, and thank you for your kind comments about MJ. I'm glad he made you feel at home! We look forward to your next stay with us! Sincerely, Stacey