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Residence Inn by Marriott Montreal Downtown (蒙特利尔)

669 条点评
在170家蒙特利尔酒店排名第41
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2045 Rue Peel, 蒙特利尔魁北克 加拿大
新冠肺炎最新信息:请查看此酒店采取的额外卫生和安全措施。阅读更多
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旅客 (234)
360
全景 (22)
客房和套房 (178)
新冠肺炎疫情期间安全出行
住宿期间的防疫措施
  • 为住客和员工提供洗手液
  • 针对人流较多的区域定期进行消毒
更新日期:20/06/29 此酒店表示会采取安全预防措施,但 Tripadvisor 尚未核实此消息的准确性。
来自Residence Inn by Marriott Montreal Downtown的备注
更新日期:20/06/29 此酒店表示会采取安全预防措施,但 Tripadvisor 尚未核实此消息的准确性。

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在 蒙特利尔 的 170 家酒店中排名第 41
地点
卫生与卫生
服务
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旅行者之选
绿色领袖 绿色合作伙伴
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酒店设施
附近付费私人停车场
免费高速WiFi
有健身房的健身中心
免费早餐
自行车租赁
允许携带宠物 (可带狗/宠物)
汽车出租
会议设施
停车
WiFi
自助早餐
会议室
无烟酒店
24 小时前台服务
干洗
洗衣服务
自助洗衣
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客房特色
空调
客房整理服务
保险箱
小厨房
微波炉
冰箱
平板电视
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无烟房
套房
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特价:套餐优惠
669 条点评33问答0 个房间贴士

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Linda D 写了一条点评 2019年8月
6 分享3 推荐
看到这家酒店居然有四星和五星的评价,我真的是太惊讶了。房间非常小,人在房间里面基本上无法活动。我的奶奶不小心把东西撒到我的床单上,我把床单卸下来放在地板上等着服务员来换。但是当我们回来时发现床单只是被翻了个面然后继续铺在床上!而且这家酒店的电梯状况也格外糟糕。不管是什么时间,每天上下楼都要等个15-20分钟。这家酒店唯一的优点就是它的地理位置了。
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回复来自Residence Inn by Marriott Montreal Downtown的Front Office ManagerMontrealRI
2019年8月27日已回复
Bonjour Linda D, We thank you for taking the time to share your feedback with us. We believe the hotel has high ratings due to our friendly and helpful staff who is always willing to help our guests in any way needed. We have a modern and clean hotel with wonderful rooms with different amenities for all of our guests' needs and wants . As you mentioned, the location of the hotel is very convenient, with hundreds or restaurants, bars and tourist attractions walking distance. It really cannot be beat! We are sorry to hear your experience with us was not as expected. As an extended stay hotel, our rooms are more spacious than standard hotels and they are all equipped with a fully equipped kitchenette but we understand if it wasn't the size you were hoping for. We are sorry the sheets were note taken out of the room. As a Marriott property, we have high standards for room cleaning and the situation you mentioned is not characteristic of our property. Please rest assured I will transfer the message to the housekeeping director to ensure this doesn't reoccur. We thank you for choosing us and we hope to see you again in the future. Kind Regards, Alejandra Recavarren Guest Service Supervisor
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Anusa 写了一条点评 2019年8月
英国伦敦84 分享4 推荐
我们带着三个女儿一起入住了这家酒店,这里的服务非常友好和专业。非常幸运,酒店允许我们提前办理了入住。房间很宽敞,完全可以容纳五个人,而且非常干净,房内还有一间很宽敞的浴室。这家酒店的所有员工都很友好乐于助人,早餐没那么棒,而且人也有些多,所以早点去吧。这家酒店的地理位置不错,周边设施齐全,交通出行也很便捷。停车场就在酒店隔壁,把车停在那,然后出门游玩吧,不用开车你们就能玩得很愉快。强烈推荐这家酒店!
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回复来自Residence Inn by Marriott Montreal Downtown的Front Office ManagerMontrealRI
2019年10月8日已回复
Bonjour AnuNim, We appreciate you taking the time to share your comments with us. We are happy to hear your family and yourself were satisfied with the room. As an extended stay hotel, our rooms are more spacious than standard hotels giving you extra comfort! Our hot and cold buffet breakfast is complimentary and offers a wide variety of options. In the morning you will find eggs, cheese, ham or sausage, fresh fruits, yogurt, oatmeal, pastries, local fresh Montreal Saint-Viateur bagels and a waffle station. Many of our guests prefer going to breakfast later in the morning but we don't blame them, we all like that extra sleep! This is the reason why we recommend our guets to go earlier for a more quiet experience, however, there is always the option of bringing your breakfast to the room and enjoying breakfast in bed. We thank you for choosing us and we hope to see you again in the future. Regards, Alejandra Recavarren Guest Service Sueprvisor
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ajhistoryteach 写了一条点评 2019年7月
华盛顿塔科马4 分享2 推荐
我们一家5口在这里住了三个晚上。虽然厨房设施和早餐对一个家庭来说还不错,但是客户服务却非常糟糕。我们提前要了一间楼层比较低的房间。然而,当我们到这里时,他们却想把我们安排在较高的楼层。我们不得不在一个非常狭窄的小厅里等了一小时才等到了一间较低的房间,这对小孩子来说是很不方便。第二,我的信用卡上显示不是一笔而是两笔预订保留。当我全额结账退房三天后这个还没有取消。我给他们打电话,他们还说:“哦,这只是需要花点时间。”我还从来没在其他酒店被这么对待过,预订通常会很快取消的。这里的客户服务简直糟糕透了。
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回复来自Residence Inn by Marriott Montreal Downtown的Front Office ManagerMontrealRI
2019年7月16日已回复
Bonjour ajhistoryteach, We thank you for sharing your comments for your most recent stay with us. We are sorry to hear your stay with is was not up to your standards. All requests for future stays are noted in the reservations, however, requests regarding the room location are not guaranteed and can not always be granted. Our hotel guarantees the room at 4pm. If you present yourself at 4pm, we can guarantee a room will be ready for you! If you absolutely wish to have a room on a low floor, we cannot guarantee this room will be ready on time. At this time, it will be the guest's decision to wait longer for this request. Please rest assured we try our best to honor these requests to our guest but sometimes it is not possible due to many factors. Regarding the holds on your credit card, we are sorry these have not yet been released. The hotel ensures to have enough money to cover the room and taxes and a security deposit of approximately CAD$120 for incidentals. If the full authorization amount has not been used, the rest is released by us immediately upon check out. However, the bank may take from 7 to 10 business days to put it back into your account. We thank you for your understanding and for choosing us! Kind Regards, Alejandra Recavarren Guest Service Supervisor
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willieb3077_12 写了一条点评 2019年7月
卡罗莱纳州Leland142 分享45 推荐
从波士顿到蒙特利尔的航行结束后,我们在这家酒店住了两晚。酒店位置堪称完美。距离地铁站仅有一个街区,距离双层观光巴士终点站只有两个街区。附近有很多好餐馆/酒吧。走过几个街区就能找到大量的购物商店。入住和退房手续办理效率非常高,前台工作人员很有风度,但对酒店附近可供游玩的东西了解不多。我们在九楼的房间还算够住,但与我们住过的这家店的其他连锁酒店相比,这里还是太小了。浴室特别拥挤,但还能用。赠送的自助早餐充其量也就是一般水平。考虑到这家酒店优越的地理位置和不错的房价,如果还来这个地区,我可能还会再次入住这家酒店。
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回复来自Residence Inn by Marriott Montreal Downtown的Guest Service SupervisorMontrealRI
2019年8月7日已回复
Dear Willieb3077_12, Thank you for your review. We are pleased that you enjoyed the central location in downtown Montreal! It is true that downtown properties often have smaller rooms than our hotel in other regions. Thanks again for staying with us, and we look forward to hosting you again. Alejandra Recavarren Guest Service Supervisor
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John B 写了一条点评 2019年6月
马萨诸塞波士顿200 分享68 推荐
就像你从住宿旅馆中所期待的那样,这是一家非常棒的酒店。我们的房间很大,并配有一厨房。酒店在小巷旁,因此十分安静。它临近许多咖啡馆、餐馆、商场以及美术博物馆。早饭很美味,用早餐的地方很棒,并配有大的窗户。
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回复来自Residence Inn by Marriott Montreal Downtown的Guest Service SupervisorMontrealRI
2019年8月7日已回复
Hello JCB01, Thank you for taking the time to share your feedback. We are happy to hear that you enjoy Residence Inn properties, and in particular your stay with us in downtown Montreal, in walking distance from so many places. Come back to visit and enjoy the complementary breakfast buffet any time!
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价位
US$148 - US$316 (基于标准间的平均价格)
其他名称
residence inn by marriott - montreal downtown hotel montreal, residence inn montreal downtown, montreal marriott, montreal residence inn
位置
加拿大魁北克蒙特利尔黄金广场 (Golden Square Mile) / 市中心 / 地下城 (The Underground City) / 玛丽城 (Ville-Marie)
客房数量
190
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关于Residence Inn by Marriott Montreal Downtown的常见问题
Residence Inn by Marriott Montreal Downtown附近有哪些热门景点?
附近的景点包括Barbie Expo(距此地 0.1 千米)、蒙特利尔美术博物馆(距此地 0.5 千米)和麦吉尔大学(距此地 0.3 千米)。
Residence Inn by Marriott Montreal Downtown有哪些物业设施?
酒店的热门设施包括免费Wifi、含早餐和健身中心。
Residence Inn by Marriott Montreal Downtown提供哪些客房设施?
热门房间设施包括小厨房、空调和平板电视。
Residence Inn by Marriott Montreal Downtown提供哪些餐饮选项?
入住期间,客人可以在含早餐享用美食。
Residence Inn by Marriott Montreal Downtown可以停车吗?
是,客人可使用附近付费私人停车场和附近付费公共停车场。
Residence Inn by Marriott Montreal Downtown附近有哪些餐厅?
交通便利的餐厅包括Bis、Bar George和Renoir - Sofitel Montreal Golden Mile。
Residence Inn by Marriott Montreal Downtown设有锻炼设施吗?
是,客人可以在入住期间使用健身中心。
Residence Inn by Marriott Montreal Downtown提供保洁服务吗?
是,客人可以使用干洗服务和洗衣服务。
Residence Inn by Marriott Montreal Downtown允许带宠物入住吗?
是,一般允许携带宠物入住,但最好还是提前致电确认。
Residence Inn by Marriott Montreal Downtown提供商务服务吗?
是,客人可以在入住期间使用会议室和会议设施。