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布莱顿新城希尔顿酒店
Hilton Brighton Metropole

5,230 条点评
在45家布莱顿酒店排名第31
旅客 (1474)
客房和套房 (470)
餐饮 (70)

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在 布莱顿 的 45 家酒店中排名第 31
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卫生与卫生
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提供早餐
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100非常适合步行
评分:100/100
222 家餐厅0.5 公里内
71 个景点0.5 公里内
5,230 条点评
30问答
0 个房间贴士

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此次入住布莱顿希尔顿酒店,非常之良好。酒店位置于海边,对面为British Airways 360 Tower, 左边为Brighton Centre,餐厅在右边,大部分景点都可以步行而至。酒店员工专业而热情。房间整洁,而整间酒店好似一间古蹟一样,处处都有惊喜。值得推荐的酒店。
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回复来自布莱顿新城希尔顿酒店的General ManagerSaschaKoehler
2018年7月4日已回复
Dear Ccldick Thank you for taking the time to add your review to Trip-advisor. I'm so pleased that you had such a great stay with us. As you say the hotel does have a very good location and makes a great base to explore all the local attractions in Brighton that are a short walk from the hotel. I am also very grateful that you would take the time to pass on your very positive feedback on our team, so thank you. I do hope we may have the opportunity to demonstrate our usual warm welcome on a future visit. Kind regards Sascha Koehler General Manager
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登记入住的时候,一个年轻的职员对我有阅读障碍的女儿给予了建议,虽然很有意义,但是听着不舒服。房间很旧/很破,家具已有几十年的历史了。房间很小,虽然我们要求海景,但事实上只有一个地方可以看到,窗户被厚厚的盐覆盖着,所以不可能真正看到。没有浴缸和淋浴,有窗帘,这真是2017年一个稀奇的发现。停车场位于酒店后面的街上,一个搬运行李的地方。公共区域的酒店挤满了会议代表,比游客游玩更适合这里。酒店位置挺好,就在海滨这里,但从码头或其他地方散步过来要走好远。
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回复来自布莱顿新城希尔顿酒店的General ManagerSaschaKoehler
2017年11月9日已回复
Dear Luxeforless, Thank you for taking the time to add your review to Trip-advisor. I am sorry that you have left the hotel feeling disappointed with all aspects of your stay with us. Please be assured that I have discussed your feedback with my Front Office Manager and I am sorry that you were given an unacceptable impression. It will not recur. Your feedback is extremely important to us to ensure that we continuously improve our services for our guests, your feedback has been shared with the relevant heads of department. We do take all guest feedback extremely seriously and I very much regret your disappointment on this occasion. Kind regards Sascha Koehler General Manger
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酒店真的很好,工作人员非常乐于助人,客房服务也非常棒。酒店房间很干净,浴室装修得很好。我很快就要回去了,服务是我在希尔顿饭店受到的最好的服务。早餐的选择很多,并定期添加新的菜品。
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回复来自布莱顿新城希尔顿酒店的General ManagerSaschaKoehler
2017年9月24日已回复
Dear John M Thank you for taking the time to add your review to Trip-advisor. I am very grateful that you would take the time to pass on your very positive feedback, I was particularly pleased to read the feedback you gave on our team so thank you. Thank you for your kind remarks about the bedroom and your breakfast experience as it is always nice to receive good feedback to share with the team. Once again thank you for your comments, and I do hope you will be looking at returning in the near future. Kind regards Sascha Koehler General Manager
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在看了之前的评论之后,我很担心,不知道迎接我们的将是什么,不过我们对住宿和设施真的很满意。酒店在某些地方有些陈旧,不过很干净,员工非常乐于助人。泳池很干净且温暖。
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回复来自布莱顿新城希尔顿酒店的General ManagerSaschaKoehler
2017年9月8日已回复
Dear Joanne J Thank you for taking the time to add your review to Trip-advisor. I am very grateful that you would take the time to pass on your very positive feedback on your recent stay, I was particularly pleased to read the feedback you gave on my team. I do hope you will be returning in the near future. Kind regards Sascha Koehler General Manager
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在这里和朋友们一起度过女生的周末,没有什么特别之处。房间可以,员工可以。但个性化的需求并没有得到解决,所以给我的印象并不是那么好。地理位置好,如果可以看到海景的话就更好了。
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回复来自布莱顿新城希尔顿酒店的General ManagerSaschaKoehler
2017年7月4日已回复
Dear ireneireneke, Thank you for taking the time to add your review to Trip-advisor. I am very sorry that your stay with us did not meet with your expectations, and that requests you had made had not been followed through. Your feedback have been shared with the relevant management and I apologise for any disappointment. I would like to offer my sincere apologies for any inconvenience you experienced. Kind regards Sascha Koehler General Manager
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上一页
价位
US$114 - US$368 (基于标准间的平均价格)
其他名称
hilton brighton metropole hotel brighton, brighton metropole
位置
英国英格兰布莱顿-霍夫布莱顿
客房数量
340
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