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蓟花卢姆斯伯里公园酒店 (伦敦)
Thistle Bloomsbury Park

1,350 条点评
在1,096家伦敦酒店排名第553
旅客 (234)
客房和套房 (82)
视频 (1)

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100非常适合步行
评分:100/100
246 家餐厅0.5 公里内
52 个景点0.5 公里内
区域
布卢姆斯伯里
布鲁姆斯伯里依偎在伦敦市中心近旁,此处树荫浓密,学术气息浓厚,是步行去许多伦敦著名景点的好地方。同时也有英国最具盛名的博物馆,包括游人不可不看的大英博物馆。除了众多学生、旅游者和通勤者之外,大多数地方全年仍然十分安静,适宜居住。
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1,348 条点评
258 张照片
20问答
0 个房间贴士
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在这家酒店过夜令人感到失望。积极的方面是到达时,他们确实应我的要求把双床房换成了双人大床房,房间也很合适。我和一小群同事决定去餐厅用餐。不论食物还是服务都顶多算是一般。宣传方面还有不实之处,在登记卡上明明白白写着“直接预订享受免费早餐”。于是我直接就预订了,却被告知我订错了价格,不是包含免费早餐的那个—弄弄清楚吧。我最终还是得到了一份早餐—不过是在我退房之后!我知道伦敦的钱不好赚,但我所期望的应该比这儿更超值,
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回复来自蓟花卢姆斯伯里公园酒店的ManagerRMolledo
2017年11月22日已回复
Dear Robric1, Hope my response finds you well. First of all thanks for taking the time to feedback on your recent stay with us at the Thistle Bloomsbury Park, it only pleases us to receive honest comments from our guests on our product and service. Please accept my most sincere apologies for the issues you experienced during dinner service as well as with our marketed breakfast promotion, I have passed this to the relevant management who will look into the possible causes and take any necessary corrective action. We do appreciate and take all our guest comments into consideration and use them to improve our product and offer in a proactive way. As you mention, on a positive note, it pleases me to read that you found our team welcoming and accommodating with your room needs and will pass your kind remarks to them. We do hope we can welcome you back on a future occasion and see some of the improvements to our offer based on your feedback. Thanks again for your honest feedback. Warm regards Ruben Molledo Operations Manager
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我和一个朋友在这里住了一晚。我问前台酒店是否提供任何免费的牙具用品,因为我忘带了。前台服务员告诉我:“先生,有,我将会送一套到你的房间。”等了大约10分钟,床边的电话响了,是前台服务员打来的电话,告诉我:“对不起,先生,我们没有任何牙具!”一家酒店连基本的洗漱用品都无法提供!大大的失望!!
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回复来自蓟花卢姆斯伯里公园酒店的ManagerRMolledo
2017年11月2日已回复
Dear Rainmancej, Thanks for your time and feedback on your recent stay with us, it only pleases us to receive honest comments from our guests on our team and service. Please accept my most sincere apologies for the issue with the dental kit, as we do stock these and provide them to our guests free of charge on request. I will follow up on your comments with the Housekeeping management to ensure the stocking levels are always adequate and in line with our occupancy level. We trust you enjoy the rest of your stay at the hotel and we look forward to welcoming you back on a future occasion. Many thanks again for your honest feedback! Kind regards Ruben Molledo
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由于伦敦大学学院的毕业典礼在罗素广场,我们有机会留在这里。工作人员都非常愉快并且谨慎地提供服务!一间浴室有点小,但床也相当大,但我的肯定是可以接受的。毫无疑问,提供的早餐是物有所值的,但我们选择在科芬园吃,只需要步行前往即可。酒店位置很理想,到当地的酒吧和餐馆都很方便,毫不犹豫下次会再次预定这里住一段更长的时间,
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回复来自蓟花卢姆斯伯里公园酒店的ManagerRMolledo
2017年10月5日已回复
Dear Joan L, Thanks for the feedback on your recent stay with us, it only pleases us to receive honest comments from our guests on our hotel and service. I have passed your comments to the team who will be looking forward to welcoming you to the hotel on a future occasion. You will be also happy to hear that the hotel is due a refurbishment in the coming months and our all our rooms features: air-con, double glazing as well as our public areas will be upgraded. I am glad to read you found our breakfast a highlight during your stay and we look forward to having you back in. Many thanks again for your time and honest feedback! Kind regards Ruben
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我们在这家旅馆过得很愉快。员工们非常乐于助人(特别感谢David和Giovanna)。地点很好,靠近几个地铁站。我们度过了结婚1周年纪念日。再次感谢让我们难忘的旅行。
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与这家酒店合作收集的点评
现在我已经住在这家亲切友好的酒店好几次了,对所有客人的细节的关注让我印象深刻。在以前入住的时候,我对客户服务问题发表了轻微的否定评论。这一点得到了明确的纠正,因为服务到位了。做得好,Filipe-你为Thistle增光。
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回复来自蓟花卢姆斯伯里公园酒店的ManagerRMolledo
2017年9月18日已回复
Dear 122jow, Thanks for the great feedback on your recent stay with us, it only pleases us to receive such great comments on our hotel and service. I have passed your comments to the team and specially to Filipe. who will be looking forward to welcoming you to the hotel on a future occasion. It please us to know that whatever the issue in your previous stay, it has now been diligently dealt with as recognised in your feedback. Many thanks again for the great comments and appreciating our efforts to improve ourselves! Kind regards Ruben
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Is there a way i can get a copy of my receipt from my recent stay in the hotel?
I’m sure there is , do yourself a favour and do go to this hotel
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Yes, like most hotels they will store securely until you depart.
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Hi, Do you have a fridge in the room?
There was no fridge in our room. I did notice that they supply cold water in the lobby.
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There are doormen to help but I am unsure about wheelchair access from outside. Inside on ground floor it is wheelchair accessible & staff extremely helpful
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价位
US$136 - US$304 (基于标准间的平均价格)
其他名称
thistle bloomsbury park london
位置
英国英格兰伦敦布卢姆斯伯里
客房数量
95
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