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伦敦伊令智选假日酒店
Holiday Inn Express London - Ealing

287 条点评
在1,118家伦敦酒店排名第166
旅客 (135)
客房和套房 (69)
餐饮 (17)
卓越奖

关于

在 伦敦 的 1,118 家酒店中排名第 166
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
酒吧/大堂
免费高速WiFi
含早餐
会议室
允许携带宠物 (可带狗/宠物)
干洗服务
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
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客房特色
空调
无烟房
酒店信息
酒店风格
超值
Modern
酒店星级
酒店链接
访问酒店网站
特惠信息:点击查看详情
酒店优惠信息

位置

全屏
69相对适合步行
评分:69/100
121 家餐厅1 公里内
5 个景点1 公里内
287 条点评
196 张照片
23问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
优点:房间干净,工作人员让人愉快,早餐很好。缺点:酒店所在的地区非常不安全,青年帮派在外面闲逛,酒店宣传说有停车场,实际上停车场距离酒店有10分钟步行路程,警笛整晚都在响,不靠近地铁站。我们还被要求在支付房费的基础上再支付50英镑的押金,以防损坏任何东西。这并没有包括在最初的预订中,所以感觉有点奇怪,我们在要求退款时才拿回了钱。我不会再订这家旅馆了。
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回复来自伦敦伊令智选假日酒店的ManagerEhi O
回复时间:3周前
Dear Guest, Thank you for taking your time to send us a feedback on your recent stay in our hotel. We are pleased to hear that our cleanliness, service and breakfast choice were up to your standards. In regards to the comments about the level of safety and noise experienced while staying with us, I would like to thanks you for sharing your concern and we are sorry for any inconvenience this may have caused you. Also, I would like to take the opportunity to inform you that unfortunately as we do not have an onsite parking, we do advise our guests to park in the closest car park Dean Gardens which we daily use for all our guests. Moreover, anytime we take a deposit to cover any incidentals, this will be accordingly returned at the time of check out as per hotel policy. We are sorry we did not meet your expectations in this occasion and we hope to be able to make some improvements to our service. Hope to get the chance to see you again! Best Regards, Noemi Solazzo Guest Service Manager
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多么棒的一家酒店!出色的管理团队,漂亮、干净而且设备齐全的房间,便捷的位置(入口正对西伊林公交车站,可从伊灵大道地铁站搭公车过来此站 )。如果你想远离伦敦市中心的喧嚣,但又想住处附近有一些不错的商店和餐馆,那酒店所处的位置就十分理想。向Azeem和乐于助人的前台员工们致以感谢。他们的工作表现出色,让每位客人都有宾至如归的感觉。一定会再次入住这里。
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游览伊灵时,住这个酒店很合适。房间里有独立的暖气控制器,很舒服。外面的噪音似乎不太大,所以虽然提供了耳塞也不怎么能用上。浴室和卧室都很干净。冲茶和咖啡的及其都很好。早餐还不错,有不错的香肠,培根,炒蛋,橙汁和苹果汁,茶和咖啡,羊角面包,松饼,谷物。退房手续很顺利。酒店也很好找。我通过ringo app订的。
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回复来自伦敦伊令智选假日酒店的Guest Service Assistant Ehi O
2019年1月7日已回复
Dear Guest, Thank you for staying with us! We are glad you found our hotel comfortable and clean during your stay! We love our freshly cooked bacon sandwiches in the morning (with a sneaky croissant) and are very glad you have too!!! We hope to see you soon again! Thank you Kind regards Herbie Pirnia Guest Service Assistant
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他们说我把东西忘在房间里了,为了安全起见,把它放在了一边,结果被清洁工拿走了,扔进了垃圾箱,我不会再呆在这里了,我觉得不安全,酒店也没有赔偿我的损失。我对这家酒店非常失望,因为它是我最喜欢的酒店之一。如果你留下来的话,不要遗落任何物品,因为你可能再也看不到它了..真是让人难以置信。
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回复来自伦敦伊令智选假日酒店的Front Office ManagerEhi O
2018年12月20日已回复
Dear Guest, Thank you for putting your time on the feedback on your stay. I'm very disappointed to find out that your item was lost during your stay with us. I can confirm with you that we had an investigation in regards to this matter and we take things like this seriously no matter how little or big value they may be holding. Our housekeepers find many high value items everyday and most of the items have been returned to their rightful owner and others have been stored away until further communications with the guests staying and our hotel has HD CCTV camera's covering the hotel and we have not found the reported lost item being taken out of the room. We always advice the guests to use the safe provided in the room free of charge to store their high value or favorable items when using a Hotel or public areas where other people/guests using the area. If you have further inquiries in regards to this matter please do not hesitate to contact us as we are happy to help! Thank you Kind regards Herbie Pirnia Guest Service Assistant
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我是和一个朋友一起住的这家酒店,因为它离英国皇家植物园和很近。我看这家酒店的评价很好,它确实值得如此评价。路易斯、乔安娜还有其他我没有记住名字的工作人员的服务可以打满分。他们是如此乐于助人,热情友好,没有什么可挑剔的,他们团队配合的很好。我们的房间很宽敞,也很干净。这令人心情愉悦。浴室也宽敞,这一点很棒。早餐是英式的,有一个酒吧,你甚至可以订购披萨等晚餐。如果你想打包带走,服务员会提供盘子和刀叉,这样你既可以在餐厅用餐也可以选择在舒适的房间里面用餐。
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回复来自伦敦伊令智选假日酒店的General ManagerEhi O
2018年11月13日已回复
Dear Guest, Thank you very much for taking the time to leave us such a lovely review- this really means a lot to us! I am glad you enjoyed your stay at our hotel and will pass on your compliments regarding Joanna, Louise and the rest of the staff to the team. I am sure they will be delighted as everyday we do our best to go that extra mile for our guests. I hope to welcome you again soon! Kind regards, Emanuela Saccocci Guest Services Supervisor
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价位
US$90 - US$209 (基于标准间的平均价格)
位置
英国英格兰伦敦
客房数量
80
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