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海利校长会议肯伍德大厅酒店 (谢菲尔德)
Mercure Sheffield Kenwood Hall & Spa

旅客 (599)
客房和套房 (418)
视频 (1)

关于

在 谢菲尔德 的 50 家酒店中排名第 36
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
餐厅
有健身房的健身中心
客房服务
酒吧/大堂
免费高速WiFi
Spa
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
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客房特色
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
园景
风景优美
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位置

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74相对适合步行
评分:74/100
142 家餐厅1 公里内
27 个景点1 公里内
1,722 条点评
11问答
0 个房间贴士

点评

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  • 中文(简体)
这里的外观很不错。房间里有非常舒服的床垫。在一间高级客房住一晚需要169英镑,房间里的陈设很简单。房间看起来有点陈旧。不知道为什么,淋浴有两个喷头。房间很大,电视大约30厘米宽,离床大约25英尺,这很有趣。没有茶包。墙壁很薄。我到的时候已经没有任何停车位了。
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回复来自海利校长会议肯伍德大厅酒店的General ManagerBeckyD1662
回复时间:2周前
Dear Paul B, Thank you for your review, I am pleased you found our new beds comfortable. The rainfall showers we have recently installed in our privilege rooms feature the static shower head and a handheld unit for guest comfort so I am sorry these type of showers are not to your liking. I will pick up with our housekeeping company why the tea bags were missing from your room as I can appreciate how frustrating that must have been. We do have additional parking to the right of the hotel car park so I apologise if this was not clearly signposted to you on arrival. Once again, thank you for your comments. Kind regards, Becky
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我们很晚才到酒店。周围没有停车场。给我们安排的房间离前台很远,而且没人过来帮忙拿行李。房间本身很旧,毫无生气。浴室的浴帘很脏。床边没有插座可以给手机充电。窗户很脏。我不会再去这家酒店了。
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回复来自海利校长会议肯伍德大厅酒店的General ManagerBeckyD1662
回复时间:2周前
Dear 463jenc, Thank you for your review. I will be investigating the points you have raised with the team and our housekeeping company, I am truly sorry that we have failed to deliver the levels of service we strive to achieve on this occasion. I do hope that you will consider staying with us again in the future so we may have the opportunity to restore your faith in the hotel. Kind regards, Becky
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这是我们在一年之后的第二次入住,我们主要是因为地点选择这里。总的来说,这是一个不错的酒店,位于美丽的土地上,花园是一流的,工作人员总是很乐于助人。自从我们第一次入住以来,酒店已经进行了部分更新,这次浴室很漂亮,餐厅也进行了翻修。要使这家酒店像它的环境一样优秀,需要进一步改进的主要方面有:a.健身房/游泳池,b.早餐——是微温的,服务员很慢,而且不太专注,所以我们没有喝到热饮,鸡蛋也不能吃。我们还是会回去的,希望翻修工程继续进行。
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回复来自海利校长会议肯伍德大厅酒店的ManagerBeckyD1662
2019年4月16日已回复
Dear 13Jules2013, Thank you for taking the time to review your most recent stay. I am pleased to hear you enjoyed our gardens and found the team to be helpful. As you say we have been busy making lots of improvements to the Hotel and whilst there is still work on going, it is really nice for the team to know this is appreciated by our guests. We will definitely take on board your comments regarding breakfast to ensure that is not an on going issue. Once again, thank you for your feedback, we look forward to welcoming you back again and hope you will enjoy the additional changes we are continue to making. Kind regards, Becky
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我决定用这个场地来开商务会议。这里做会场是很不错的,还有停车场,非常赞的酒吧,以及很棒的房间;工作人员都热情友好,乐于助人;我们在这里度过了一段非常愉悦的时光。这里将成为我们下次会场的首选。对了,海利校长会议肯伍德大厅酒店离Ecclesall路很近。
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回复来自海利校长会议肯伍德大厅酒店的General ManagerBeckyD1662
2019年4月11日已回复
Dear Guesty25, Thank you for taking the time to pass on your comments following your recent meeting. I am delighted to hear you enjoyed your time with us and made use of all the facilities we have to offer. I will certainly pass on your kind comments to the team who will find this a great source of motivation. We are extremely lucky to be so close to all the many attractions Sheffield has to offer yet be surrounded by our beautiful grounds. We have actually rebranded the hotel recently and one of the many exciting things we have introduced in many of our meeting rooms are nespresso machines, we appreciate how important a good cup of coffee can be to kick start a meeting! I do hope we will be welcoming you and your colleagues back again soon. Kind regards, Becky
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在这里度过了舒适的几天。晚餐很好,食物选择很多,服务很棒。室外场地很漂亮而且让人放松。我非常愿意再入住这家酒店。
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回复来自海利校长会议肯伍德大厅酒店的General ManagerBeckyD1662
回复时间:5天前
Dear 852clarrim, Thank you for taking the time to leave your review, delighted to hear that you have such an enjoyable stay with us. I do hope we will be welcoming you back again soon. Kind regards, Becky
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价位
US$67 - US$141 (基于标准间的平均价格)
其他名称
kenwood hall sheffieldhotel kenwood hall
位置
英国英格兰约克郡谢菲尔德
客房数量
114
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