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汉普顿希尔顿什鲁斯伯里酒店
Holiday Inn Express Shrewsbury

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旅客 (104)
客房和套房 (103)
餐饮 (4)
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在 什鲁斯伯里 的 17 家酒店中排名第 10
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费高速WiFi
含早餐
免费停车
餐厅
会议室
允许携带宠物 (可带狗/宠物)
干洗服务
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
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无烟房
酒店信息
酒店风格
Modern
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酒店优惠信息
922 条点评
183 张照片
10问答
0 个房间贴士

点评

旅行者评分
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酒店接待不是很友好,似乎压力大。房间的厕所\浴室没有工作风扇。它位于主要道路的后面,当窗户打开时有交通噪音。早餐是足够的,但食物质量不好。
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回复来自汉普顿希尔顿什鲁斯伯里酒店的Guest Relations ManagerIHGService
2017年8月17日已回复
Hi Louise J, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I am very sorry to hear about your experience while staying with us. We strive to leave our guests with a positive lasting impression and can see that we have fallen short of our goal, particularly the issue you had with the bathroom, the noise and the quality of breakfast. Your feedback will be shared within our management teams so we may work towards improving the areas that you have noted. Again, many thanks for the feedback and for staying with us. I hope that you will consider us again if your travels bring you back to our area. Have a wonderful day! Sincerely, Connie D Case Manager IHGService
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住了一晚。幸运的是,当地没有便利设施,我指的是一辆进城的出租车,或者2英里的步行去吃晚饭。所以订了一个汉堡,花了30分钟到达,被微波炉烤软了…10.50英镑定价过高..然后发现了一个当地小店,我可以在那买三明治和沙拉,这是一个更好的选择。如果你参加一个商务会议,这里位置很好,但度假期间住在这就不太好了…房间干净整洁,大小合适,可以看到一个办公大楼。
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回复来自汉普顿希尔顿什鲁斯伯里酒店的Guest Relations ManagerIHGService
2017年8月3日已回复
Hello 306NickiT, Thank you for your feedback regarding your stay at Holiday Inn Express Shrewsbury, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you nice comment about cleanliness and room size. However, on behalf of the hotel, I'm sorry we fell below your expectation regarding room service. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
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我和我的伴侣昨天在这家旅馆住了一晚。它是干净的,Magdalena和工作人员都是很乐于助人的,即使在我们请求他们帮我们把房间保留到12点的时候,因为我们那时正在参加毕业典礼。早餐是热的、很合胃口,而且储备充足。在一些地方可以更好一些,但是考虑到我们支付的住宿费用,这就可以了。房间是干净和舒适的。很值得考虑留在这里。我们还会再来的。
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回复来自汉普顿希尔顿什鲁斯伯里酒店的Front Office ManagerHelen M
2017年7月8日已回复
Thank you so much for taking the time to review the hotel, we are glad that you enjoyed your stay and that we could accommodate your request, we are pleased to hear that you will be staying with us again and look forward to welcoming you back soon! Katrina
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房间很干净,床很糟糕,空调也很糟糕,根本没用。淋浴很不错。早餐是我们呆在这里的最好的一部分,餐厅里的工作人员很不错
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回复来自汉普顿希尔顿什鲁斯伯里酒店的Guest Relations ManagerIHGService
2017年7月4日已回复
Hi susan o, Thank you for staying with us and for taking the time to share your recent experience at our hotel. While we appreciate your generous individual ratings toward our property's overall cleanliness and level of service rendered by our hotel staff members, It is regrettable to learn that the bed and air conditioning system fell below your expectations. Allow me to apologize for any inconvenience you may have experienced. Rest assured, we take our guest comments very seriously and always strive to provide a wonderful stay. I have faith in our hotel that they will continue to do their best to improve our amenities and services. Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Sincerely, Alvin M. Case Manager IHGService
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我在上次的评论中说过我不会再呆在这个地方了,然而,当我的抱怨得到了友好地解决,并且双方都满意的时候,我决定再留下来。当我们在其他地方参加一个朋友的生日聚会时,我已经积累了足够的积分,可以获得两个晚上入住的奖励。到达时,我们遇到了非常有礼貌的员工,并在一楼有一间非常干净整洁的房间。唯一的一点是,厕所是为孩子设计的,如果有任何东西可以通过的话。对一个成年人来说太低了,我的妻子刚刚做了一个髋部手术,她很难用它。早餐是基本的,没什么可写的,第二天就喝完了橙汁。除此之外,一切都还好。
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价位
US$75 - US$128 (基于标准间的平均价格)
其他名称
hampton by hilton shrewsbury hotel shrewsburypurplehotel hotel shrewsburyshrewsbury purplehotel hotel
原名为
Hampton by Hilton Shrewsbury
位置
英国英格兰什鲁斯伯里
客房数量
75
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