我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Birmingham City Centre (伯明翰)

2,473 条点评
在121家伯明翰酒店排名第34
19 Holliday Street Central Square, 伯明翰 英格兰
访问酒店网站
5 人正在查看该酒店
入住— / — / —
退房— / — / —
客人1 间客房2 位成人0 名儿童
Booking.com
US$67
+ US$13 税费
查⁠看优⁠惠
Orbitz.com
US$67
+ US$13 税费
查⁠看优⁠惠
Trip.com
US$67
US$65
+ US$13 税费
查⁠看优⁠惠
节省 US$2
TravelocityUS$67
CrownePlaza.comUS$67
Agoda.comUS$67
价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。
旅客 (538)
客房和套房 (187)
餐饮 (39)
卓越奖

关于

地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
附近付费公共停车场
免费高速WiFi
有健身房的健身中心
酒吧/酒廊
晚间娱乐
夜店/DJ
出租车服务
提供上网服务的商务中心
安全停车
免费上网
WiFi
付费 WiFi
网络
餐厅
自助早餐
客房内早餐
免费速溶咖啡
会议设施
宴会厅
会议室
传真/复印
行李寄存
礼宾部
无烟酒店
共用休息室/电视区
24 小时前台服务
快速入住/退房
干洗
洗衣服务
显示更多
客房特色
无烟房
套房
空调
客房整理服务
客房服务
保险箱
冰箱
平板电视
酒店信息
酒店星级
酒店风格
商务
位于中心地带
所说语言
中文, 英语, 俄语, 匈牙利语 和 1 种其他语言
酒店链接
访问酒店网站
特价:套餐优惠
酒店优惠信息
2,473 条点评35问答0 个房间贴士

点评

旅行者评分
  • 812
  • 1,049
  • 419
  • 123
  • 71
时节
旅行者类型
语言
  • 更多语言
已选筛选条件
  • 筛选
  • 中文(简体)
只住了一个晚上。房间很宽敞而且很舒服。得益于我们洲际酒店集团会员的好处,我们可以使用贵宾室,这能让我们免费喝饮料。在地下1楼的餐厅吃了晚餐,非常出色。员工问了我们的名字,然后在整顿饭期间以及第二天早餐时都记得我们的名字 - 这令人印象非常深刻,这也是个锦上添花的地方。唯一的缺点就是吵闹的空调,尽管很热,我们还是不得不在凌晨3点把它关掉。
阅读更多
回复来自Crowne Plaza Birmingham City Centre的Guest Relations ManagerAliseB42
回复时间:2周前
Dear JackieCW, I am really pleased that your stay was an enjoyable one - you fund accommodation comfortable and was able to take a full advantage of the Club Lounge facilities. I am glad that you were looked after by our restaurant staff, who provided you with a personalised service. I am deeply sorry that your sleep was affected by the noisy air conditioning unit. Once again, thank you so much for your comments, and if I can be of assistance to you in the future, please do not hesitate to contact me directly. Kind regards, Maria Muzyk Guest Relations Manager maria.muzyk@cpbhamcity.com
阅读更多
因为我在上次入住时遇到过一些重要的问题,所以这次是通过电子邮件来预定房间的,不久后收到了来自客户关系经理Maria Muzyk的电子邮件。她的反应非常迅速,帮我们在俱乐部订了一间十分漂亮的房间。房间本身很漂亮,酒店的服务是首屈一指的。酒店里的每个员工都很很愿意帮助你,并带着微笑为你服务。我要特别感谢的是俱乐部休息室的两位年轻女员工。她们真的做了额外的努力。Maria也在前台见过我,很高兴她愿意花时间和我交谈,我觉得她的客户服务水平很出色。感谢Crown Plaza所有优秀的员工以及服务团队,让我在这里度过了难忘的时光!
阅读更多
回复来自Crowne Plaza Birmingham City Centre的Guest Relations ManagerAliseB42
回复时间:4周前
Dear Mickb26, Thank you so much for finding time to share your feedback. I am delighted to see that you were impressed with the service provided by our staff and felt really looked after during your stay. We encourage our staff to let their personalities shine and genuinely care for our guests. I will personally make sure that our Food & Beverage Assistant Jessica and the Food & Beverage Supervisor Gemma are recognized for their great customer service skills. It was a pleasure to assist you with arranging your stay and to meet you in person. Once again, thank you so much for your lovely comments, and if I can be of assistance to you in the future, please do not hesitate to contact me directly. Kind regards, Maria Muzyk Guest Relations Manager maria.muzyk@cpbhamcity.com
阅读更多
和三个朋友住了一晚…负责客户服务的雅斯帕和在前台的杰森都很棒!非常专业,为了客户什么都愿意!那天是我朋友的生日,他们送了一张卡片和一瓶免费的葡萄酒到房间里!一定会再来……我在这里住过很多次,想向您推荐这里
阅读更多
回复来自Crowne Plaza Birmingham City Centre的Guest Relations ManagerAliseB42
2019年7月13日已回复
Dear Alimartin79Xx, Thank you for taking time to recognize our employees for their amazing customer service skills! I am thrilled to see that our Head Concierge Jaspal and our receptionist Jason looked after you during your stay and helped you to celebrate your special day. We have made sure to officially recognize them both. Thank you for recommending our hotel. We will be delighted to welcome you back. Once again, thank you so much for your comments, and if I can be of assistance to you, please do not hesitate to contact me directly. Kind regards, Maria Muzyk Guest Relations Manager maria.muzyk@cpbhamcity.com
阅读更多
我去伯明翰参加一个工作活动时就住在这里。公司已经为我们订了3晚的住宿。当我走进房间看到一个非常漂亮的房间,甚至有一个“睡得好”的枕头喷雾剂时,我感到很惊喜。洗漱用品很好,免费的水也很有用。唯一遗憾的是我房间里的熨斗坏了!但是前台非常有用,帮助更换了。早上的早餐很好,在我最后一天,我不得不提前离开 - 他们提出给我打包一些早餐带走!总之,我真的很享受这次旅行。
阅读更多
回复来自Crowne Plaza Birmingham City Centre的Guest Relations ManagerAliseB42
2019年6月22日已回复
Dear AliH89S, Thank you for choosing to stay with Crowne Plaza Birmingham City Centre and for taking time to share your feedback. It is lovely to see that you have had an enjoyable stay and were positively surprised with our rooms, including amenities such as sleep spray, toiletries and complimentary water. I am glad that our breakfast was up to your expectations and we were able to offer you breakfast to go. I am glad that Reception was able to replace the iron. I am sorry that it did not work in the first place. Once again, thank you so much for your comments, and if I can be of assistance to you, please do not hesitate to contact me directly. Kind regards, Maria Muzyk Guest Relations Manager maria.muzyk@cpbhamcity.com
阅读更多
从我走进这家酒店前门的那一刻起,我就知道我是会很喜欢这家酒店的! 接待处的那位先生是非常乐于助人的,是非常友好的,他甚至帮我订了一个可以看到风景的房间! 这里的房间是很可爱的,是很大的,也很干净。 我在这边享受了良好的睡眠(这里的床对我来说是有点太软的,但这是取决于我个人的喜好问题,我是不会觉得这家酒店做得不好的)。 在漫长的一天工作之后,回到这家酒店住宿,这里真的是一个完美的休息场所! 这里所提供的食物也是很可爱的。
阅读更多
回复来自Crowne Plaza Birmingham City Centre的Guest Relations ManagerAliseB42
2019年5月28日已回复
Dear WMcL1, Thank you for staying at Crowne Plaza Birmingham City Centre and for finding time to share your feedback. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. It is great to hear that you very pleased with your stay and would consider returning. I am glad that you found the Reception staff helpful and friendly, the room adequate to your needs and the food according to your expectations. Once again, thank you so much for your kind comments, and if I can be of assistance to you, please do not hesitate to contact me directly. Kind regards, Maria Muzyk Guest Relations Manager maria.muzyk@cpbhamcity.com
阅读更多
上一页
价位
US$77 - US$204 (基于标准间的平均价格)
其他名称
crowne plaza birmingham city centre hotel birmingham, birmingham crowne plaza
位置
英国英格兰伯明翰Ladywood
客房数量
312
这是您的 TripAdvisor 详情页吗?

拥有或管理这家酒店? 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。

获取详情页