美居利兹公园路酒店

Dear Craig 1867 Thank you for taking the time to post a review on tripadvisor following your recent stay at the Mercure Leeds. I am delighted that you enjoyed your stay with us and look forward to looking after you again on your next visit to the area. We hope to have news of our bedroom refurbishment soon, so please watch this space for more information! Yours sincerely Stewart Woodeson

Matthew R 写了一条点评 2015年8月

英国利兹14 分享7 推荐

酒店挺好但是价格过高。

因工作需要在这里住了一晚。由于到的太晚所以没有机会去体验这里的餐厅和休闲设施。从外观看这个酒店很漂亮。那晚的夜间服务员（我想他的名字应该是安迪）真是不能更乐于助人了，绝对是这个酒店的信誉代表。客房很旧需要翻新了，床边没有插头插座，这样当你想给手机充电并且要拿手机当闹钟使用的时候真的很烦！早餐没什么可抱怨的，多种选择，自助的，典型的酒店早餐。唯一让这个酒店减分的是价格，就他们收我的钱来说，相比其它几个中央利兹酒店，我会期待能得到一个更好标准的房间。

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回复来自美居利兹公园路酒店的General ManagerStewart W

2015年8月17日已回复

Dear Matthew R Thank you for taking the time to review the Mercure Leeds Parkway following your recent stay with us. I am delighted that you enjoyed your stay and have fed back your recognition to Andy who is delighted with your feedback thank you. I have taken other comments on board and the power comments will be addressed at a future refurbishment stage. Once again, thank you for your comments and we look forward to welcoming you again to the hotel in the near future Yours sincerely Stewart Woodeson

mark k 写了一条点评 2015年7月

英国利兹3 分享6 推荐

因为婚礼住在这里

前台服务员人还可以，但查找预定信息的速度比较慢，我们是几个月前就预定好的。房间干净，床非常高，毫不夸张的说需要梯子爬上去，房间配有老式的浴室。我应邀参加一个婚礼，而且我是一个残疾人，每天要外出四次到不同的场地，但酒店没有电梯也没有轮椅专用斜坡，服务员也不提供帮助。酒店的食物也糟透了。如果结婚的话建议不要选择这里。酒店推荐的DJ每小时的费用是295英镑，演奏水平十分垃圾。

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回复来自美居利兹公园路酒店的General ManagerStewart W

2015年10月2日已回复

Dear Mark H Thank you for making me aware of your experience following your recent stay with us at the Mercure Leeds Parkway. Sometimes our staff do see a guest with specific needs and instead of drawing attention to a guest's needs verbally, they take time to resolve any potential issue by moving the room allocated to a more suitable bedroom depending on circumstances and this seems to have been the case with your booking. The mattress in the bedroom that you stayed in has a thicker than average mattress at 14" depth and provides a better evening's sleep that a standard mattress that one finds in standard hotels. I do apologise that you were inconvenienced by walking outside as we do not have a lift on our banqueting staircase but I hope that this did not affect your evening with us too much. Yours sincerely Stewart Woodeson

Brewersfriend 写了一条点评 2012年12月

英国Great Missenden541 分享270 推荐

性价比高——员工热情

在这家酒店住了两晚,住宿加早餐那种。房间很舒适,有符合标准的英式全餐早餐。稍微有点不满意的就是登记的时候要排队,因为当值的只有一个人,还是实习生。当然愿意再去,明年我们还会再来看亲戚。

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回复来自美居利兹公园路酒店的General ManagerStewart W

2012年12月19日已回复

Dear brewersfriend. Thank you for providing us with your feedback following your recent stay with us. It is fantastic to hear that all your needs were accommodated and nothing was too much trouble. I apologise that there was a slight delay in checking in and have ensured that our new member of staff has the relvant support for the busy periods. We look forward to seeing you again upon your return to Leeds. Kind regards, Stewart Woodeson

Florence P 写了一条点评 2012年12月

Pontefract22 分享7 推荐

哈利路亚

圣诞节活动一次性需要大量的食物,不过他们保证了所有食物都是热的,而且很美味。至少我们在那个短暂的夜晚,一直都保持着这样的标准。接待处的员工很热情,还会给我们很多信息,我们在底层的房间,卧室安静温暖,也不闷,床超级舒服,英式早餐很丰盛(不过很不幸,对于我这个欧洲大陆人来讲可吃的不多。) 大厅里有很多冬青树枝做装饰,这些植物和花环需在完美的环境中生长,被精心呵护着,充分体现了爱德华大楼的漂亮和尊贵(我觉得)。当我们离开的时候,天气恶劣下起了冰雹,引起了道路上的骚动。对于酒店来讲,在这种恶劣天气中去提醒那些离店的客人哪些道路会关闭是一件非常麻烦的事情,不过他们的工作做的很到位,还用盐和沙子等融雪剂去处理停车场,非常感谢。两个人的住宿费和早餐费仅有498元人民币。

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回复来自美居利兹公园路酒店的General ManagerStewart W

2012年12月19日已回复

Dear Florence P. Thank you for such a lovely review of the hotel and such festive references! I am delighted that our food, general standards and service levels in the atrocious weather reached and exceeded your expectations. I look forward to welcoming you back to the Mercure Leeds Parkway in the not too distant future. Kind regards, Stewart Woodeson