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斐兹威尔顿酒店 (沃特福德)
Fitzwilton Hotel

旅客 (274)
客房和套房 (96)
餐饮 (24)

关于

在 沃特福德 的 12 家酒店中排名第 6
地点
卫生与卫生
服务
优惠度
酒店设施
客房服务
餐厅
免费高速WiFi
免费停车
酒吧/大堂
会议室
会议设施
宴会厅
干洗服务
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
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客房特色
套房
家庭房
无烟房
酒店信息
酒店风格
Modern
位于中心地带
酒店星级

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89适合步行
评分:89/100
21 家餐厅0.5 公里内
11 个景点0.5 公里内
1,607 条点评
306 张照片
14问答
0 个房间贴士

点评

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漂亮的酒店,友好的员工。食物和地理位置都很好。房间既漂亮又干净。但我没有注意到这家4星级酒店的一些细节问题。就它提供的菜肴而言,我觉得可供选择的晚餐品种相当有限。早餐很棒但没有供应油炸食物,荷包蛋和酸奶。 房间内没有任何娱乐休闲设施,譬如游泳池或健身馆,甚至没有为儿童提供游戏房,也没有DVD播放器。 房间的茶盘上没有饼干和热巧克力。WIFI信号不好。我向经理反映了这些琐事。
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回复来自斐兹威尔顿酒店的Director of Salesjeffd2009
2012年11月14日已回复
Hello, Thank you for your kind review, it is greatly appreciated. I will happily pass your comments to our friendly staff also. I am delighted to see you also enjoyed your dining experience at the Fitzwilton Hotel. Fried/Poached eggs and yoghurt is readily available every morning at our breakfast buffet and I am sorry to see you were not able to avail of these. We do not have leisure facilities on-site but are affiliated with the nearby Kingfisher club at discounted rates for all guests. I am sorry we fell short on some details for you. I do hope you will chose to stay at the Fitzwilton Hotel on your next visit to Waterford. Than k you once again for taking the time to share your stay with us. Kind Regards, Geoff Dawson Sales & Marketing Manager
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在酒店度过了一个周末,感觉不错,但餐厅拉低了酒店的水准,周六晚上在这个餐厅吃的晚餐,才八点半就什么食材都没有了,对我而言这很奇怪,除了这个,其他地方都相当好,可以说这里是个不错的三星级酒店,但不是四星级。
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回复来自斐兹威尔顿酒店的Director of Salesjeffd2009
2012年11月14日已回复
Hello Dublinbeko, thank you for your review. Though I am pleased you found the hotel to be good, I am disappointed to see your restaurant experience was not up to the standards we aspire to achieve. I too find it strange that we could run out of a food item by 8pm, and I assure you I will give this my personal attention. Thank you once again for sharing your experience and I hope you will visit the Fitzwilton Hotel on your next visit to Waterford. Kind Regards, Geoff Dawson Sales & Marketing Manager
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我去沃特福德(Waterford)出差时,在这里住了两个晚上。所有的员工都十分乐于帮忙、懂得很多,让Fitzwilton锦上添花。酒店装饰很有品位,客房宽敞,设备齐全。早餐的自助选择很有品质,酒吧和餐厅的饭菜都不错。我走的时候把一件衬衫落在客房了,意识到后就立刻联系了他们,他们毫不迟疑地就给寄了过来。他们对顾客的服务真的是五星级的。
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回复来自斐兹威尔顿酒店的Director of Salesjeffd2009
2012年11月14日已回复
Dear reviewer, Thank you for your glowing review of your recent visit to the Fitzwilton Hotel. I am delighted to see you enjoyed your stay with us. I will be more than happy to pass your kind words to all staff concerned. In addition, I will pass your kind words to the kitchen team regarding the wonderful food for breakfast, bar and dinner. Customer commitment/service is number one on our list of priorities at the Fitzwilton Hotel and I am truly delighted to see you experience this first hand. We look forward to welcoming you again soon to the Fitzwilton Hotel. Kind Regards, Geoff Dawson
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这是一家好酒店,可能更像是好一些的三星级而不是四星酒店。整个工作团队都很友好。我的房间时尚干净,床舒服。 晚餐吃得是客房服务餐,很迅速,味道鲜美。我没时间吃早餐,但是门童给我外带了一份早餐——真是太需要了。
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回复来自斐兹威尔顿酒店的Director of Salesjeffd2009
2012年11月14日已回复
Hello Manchester980, Thank you for taking the time to share your experience at the Fitzwilton Hotel. I am delighted to see as with many other reviewers you found our staff to be very friendly and am also happy to see you were satisfied with your room and facilities. Thank you for dining in Restaurant Chez - K's and experiencing the great food and service. Gladly, you did not have to entirely miss breakfast next morning and I will pass your kind words to our porter who looked after your needs. We hope to welcome you to the Fitzwilton Hotel again soon, Kindest Regards, Geoff Dawson Sales & Marketing Manager
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对于入住斐兹威尔顿酒店我充满了期待,看过他们的网站,酒店看起来好极了。可惜,结果不如人意,我失望至极。 虽说办理入住和退房的员工非常亲切,但早餐餐厅的员工却相当粗鲁,服务一点儿都不热情。早餐绝对值不起那个价,早餐没有牛奶黄油,没有餐具,而且放置热食的地方也不好,员工端着餐盘穿梭于两道大门之间,不时还会撞上排队的客人。食物种类有限,好像随便什么人都能进来吃饭,压根儿就没人检查房号。 房间狭窄,卫生条件比较好,墙上没有镜子,女孩儿出门都要打扮的呀,真是。淋浴很脏,浴帘是塑料的,都发霉了。玻璃门应该更好些。
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回复来自斐兹威尔顿酒店的Director of Salesjeffd2009
2012年11月14日已回复
Dear reviewer, I am sorry to see you did not enjoy your stay with us on your recent visit to Waterford City. I will happily pass your kind words to our receptionists however. I am surprised to see you found the waiting staff rude as you can see form all previous reviews they are highly praised for their friendliness. I am also to see you found there to be little choice at breakfast as we offer a full hot breakfast buffet, plus breads, yoghurts, fresh fruit etc.. I am sorry to see you will not be returning or recommending us to your colleagues. Thanks for taking the time to give us this feedback as it is greatly appreciated. Kindest Regards, Geoff Dawson Sales & Marketing Manager
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价位
US$91 - US$192 (基于标准间的平均价格)
其他名称
fitzwilton hotel waterford
位置
爱尔兰Province of Munster沃特福德
客房数量
90
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