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Holiday Inn Gloucester - Cheltenham (格洛斯特)

857 条点评
在22家格洛斯特酒店排名第12
旅客 (87)
360
全景 (69)
客房和套房 (213)

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在 格洛斯特 的 22 家酒店中排名第 12
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
客房服务
餐厅
免费停车
有健身房的健身中心
免费网络
Spa
付费Wifi
会议室
会议设施
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
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37推荐乘车
评分:37/100
654 家餐厅10 公里内
215 个景点10 公里内
857 条点评
428 张照片
8问答
0 个房间贴士

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我们在这里举办了我们的婚礼,说实话我们希望没有一个职员是粗鲁的。但是我们的主持人好像是痛苦的,甚至一点笑容都没有。希望我们可以在其他地方在举办一次我们的婚礼。对于这个酒店我唯一满意的就是我们的婚礼策划师Sarah.投诉2号服务员。
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回复来自Holiday Inn Gloucester - Cheltenham的Guest Relations ManagerIHGService
2017年10月25日已回复
Hi O6943JZnicoleb, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about the level of service you have experienced during your stay. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in detail so we have sent you a private message in order to obtain additional information regarding your concerns. Again, thank you for choosing to stay with us and we hope to hear back from you soon and be of further assistance. Sincerely, Alvin M. Case Manager IHGService
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在开车去康沃尔的路上停在格洛斯特假日酒店。觉得很值,2个大人和一只狗,还有早餐,一共53英镑。房间很干净,床也很舒服。早餐时,我印象深刻的是,服务员总是把早餐加满,清理客人留下的任何残留物,干得不错。
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回复来自Holiday Inn Gloucester - Cheltenham的ManagerOperationsMK
2017年9月21日已回复
Thank you for your great comments regarding your stay with us. I am delighted you enjoyed your stopover stay with us whilst travelling to Cornwall and pleased you got a great deal with breakfast. I am pleased that your room was clean and comfortable and breakfast was consistently topped up. I do hope we can welcome you back again soon. Kind Regards
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我们参加了一个29人的聚会,但我们得到了很好的服务。我们的房间舒适、干净、设施精良,这些食品的标准反映了我们付出的代价。很愉快的。已经提前订好了,我们就没有等待时间,所有的人都在同一时间吃饭。这些天的早餐和往常一样,我们从热腾腾的柜台上自己弄。有多种食物可供选择。
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回复来自Holiday Inn Gloucester - Cheltenham的ManagerOperationsMK
2017年7月4日已回复
Thank you for taking the time to provide us with some great comments from your recent stay with us. I am delighted we effectively accommodated your large party and you felt everything ran smoothly with good service. I am pleased that you found the food to a good standard and value for money. I do hope we can welcome you back again soon for another great stay. Kind Regards
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我们在这里住了六晚,这当然不是我住过最好的。休息区和酒吧区有一点公共的感觉,没有氛围,饮品价格过高。卧室过时了,也非常小。高级套房没什么特别的,就是你所期待的普通房间的标准。员工很友好,乐于助人,房间很干净。我肯定不愿意付标价。确实很不值。游泳池和健身房大小不错,确实是这样一个很一般的酒店能够吸引人的地方。
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回复来自Holiday Inn Gloucester - Cheltenham的ManagerOperationsMK
2017年6月16日已回复
Thank you for taking the time to provide us with some feedback from your recent stay with us. I am truly sorry that you found our hotel dated with a loss of ambiance. We are in hopes of receiving some refurbishment soon as we at a hotel level are aware our product is in need of updating and hopefully with your comments we can push this with our owners. I am pleased however, that you found the team friendly and helpful and the cleanliness to a high standard. I do hope we can welcome you back in the future where some improvements can be seen. Kind Regards
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为了换换环境到这里住了一个周末,酒店很干净,员工也很棒。离切尔滕纳姆很近,保龄球场就在街角。早餐食物很好,小泳池也很好,还会再回来。
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回复来自Holiday Inn Gloucester - Cheltenham的ManagerOperationsMK
2017年6月5日已回复
Thank you for taking the time to provide us with some great comments from your recent stay with us. I am delighted you had a great experience with us where you found the hotel clean, the team great and food good. I am pleased you were also able to make use of our leisure facilities and you enjoyed the leisure complex over the road from us. I am pleased you will be returning as we very much look forward to welcoming you back. Kind Regards
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上一页
价位
US$75 - US$158 (基于标准间的平均价格)
其他名称
holiday inn gloucester - cheltenham hotel gloucestergloucester holiday inn
位置
英国英格兰科茨沃尔德格洛斯特
客房数量
125
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