My partner and I phoned the OYO Hala guest house at 3am looking for a place to stay in which, was greeted by a lovely member of staff, not long after we’re we to find not all members of staff have the same manners, one member of staff continued to knock on the door at 10:45 and proceeded to tell us to get out of the room and we were pretty much pushed out the door when check out was at 11. Cleaners do not know how to dust properly and clean the rubbish up, however the bedding was clean and the hotel was very warm. So overall not to bad of a place to stay, just don’t stay here if you want to book out at 11.
I stayed in this hotel with my friends. My friend had booked this hotel and had received an email to say we could check in after 12, anything before that was early check in. We arrived at the hotel at 13:10 and the woman on the desk said that we were not able to check in until after 15:00 she was very rude at first speaking to us like we were stupid and giving sly looks she said if we wanted to check in now we would have to pay a fee, we questioned this as the email stated differently, she said that anything before 15:00 is early check in and would have to pay £10 per hour. Me and my friends hesitated for a bit obviously we were just visiting manchester for the night didn’t know our way round manchester and it was pouring down and freezing, we were all tired from our long journey here and we had just paid out money for an Uber to get to the hotel. After a long debate we agreed to pay the early check in fee. We were charged a total of £20. After we had paid this she then continued to show us around the hotel then realising there was a lounge we could sit in? Why didn’t she mention this before when she heard us saying we had nowhere to go? We could of sat in there for the 1hr and 50mins and then check in as normal with no fee. We were then showed to our rooms, no elevators had to carry our suitcases up 3 flights of stairs. When we got to our room we jumped straight into bed and the bed felt like I was laying on a ton of bricks. Not comfy and very hard. I had the worst nights sleep. There was no full length mirror, only one mirror in the bathroom between 3 people. Overall this was definitely not worth the money and I would not stay here again or recommend anyone to stay here.…
没有电梯，肮脏的朗姆酒，脏淋浴，肮脏的厕所，香水刷以前的客人干粪便还在上面，不舒服的珠子，只有两个衣架在一个房间里三个，没有洗发水，没有垃圾桶。非常脏的地板 - 粘贴的地毯。臭床和枕头。改变了房间一次，即使在第二个房间，一塌糊涂也是如此。我总共住了四晚没有客房服务。永远不会再住在这家酒店