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阿达吉奥冈中央城市公寓 (卡昂)
Adagio Caen Centre

584 条点评
在40家卡昂酒店排名第8
旅客 (144)
客房和套房 (195)
餐饮 (22)

关于

在 卡昂 的 40 家酒店中排名第 8
地点
卫生与卫生
服务
优惠度
酒店设施
有健身房的健身中心
免费高速WiFi
允许携带宠物 (可带狗/宠物)
干洗服务
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
家庭房
小厨房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
河景
Modern
酒店链接
访问酒店网站
特惠信息:套餐优惠
584 条点评
12问答
0 个房间贴士

点评

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这个公寓位于热闹的街道外面,提供舒适宽敞的房间,拥有着所有你需要的设施。早餐相当丰富,价格不贵(7€)。私人停车场,友好的员工,与街道的隔离措施可以做得更加完善,所以要找一个不靠近街边的房间。
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为了方便的火车站、额外的空间和方便的早餐,我将再次住在这里,但是意外的是我们的房间分配有一种难闻的气味。浴室的下水道里弥漫着一股可怕的气味,弥漫整个公寓。我们已经接受了这所提供的单人床公寓,而不是我们预定的双人床。它很大,但浴室的设计是有缺陷的。大的瓦房淋浴房里有马桶和水槽。(照片)当我洗澡的时候,厕所和水槽也都洗了。这种设计导致浴室像一个潮湿的脏水淋浴器,闻起来很臭。酒店提供了一种清洁喷雾,我们喷了一些到下水道,它闻起来更有味道。显然其他的单位有独立的厕所和隔间。可以找找哪个是你要住的房间。
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一间干净整洁的公寓,靠近车站,有一间洗衣房。步行15分钟到老城和好的餐馆。唯一的缺点是,即使在我们要求清洁后,我们的房间也没有被服务。
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回复来自阿达吉奥冈中央城市公寓的Directeur généralAdagio C
2017年8月29日已回复
Dear Customer, Thank you for taking the time to send us your comments. I’m sorry to hear that our housekeeping service did not meet your expectations. If you stay at our aparthotel for less than 8 nights, no housekeeping duties are carried out. Housekeeping duties are carried once a week from 8 nights and more. This arrangement enables us to offer more competitive prices. A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this. We hope to have the pleasure of seeing you again soon at one of our Adagio aparthotels in Europe. Kind regards, Jonathan GUILLOUX General Manager Aparthotel Adagio Caen
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我们在这里住了2晚上。酒店很不错,房间又大又舒适!临河景色特棒,有停车位,有厨房。离市中心真的很近,但不在老城区中心!员工非常友善。
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我们今天很早登记入住(在不同楼层的两个房间),那里没有热水。当我们在前台询问的时候,我们被告知“酒店满了,每个人都需要洗澡”。很明显,这是整个酒店的问题,他们说他们不能找人来解决。不真实。经过一整天的旅行,这真的很失望。如果有另外的酒店,我们会更改酒店,但是城市的预定是固定的。难以相信这家四星级的酒店,服务很差,没有热水,房间很小,远离这里!
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回复来自阿达吉奥冈中央城市公寓的Directeur généralAdagio C
2017年8月29日已回复
Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We indeed have an issue with the hot water plant on the day of your arrival. I was unfortunately away on annual leave when the problem happened and our maintenance person was not on site - he came a few hours later to fix the issue. We could not get a person faster although we tried. The receptionnist on duty thought wrongly the issue with the hot water was due to a large amount of people taking their showers at the same time which was in reality not the case. We have 5 tanks of 1500 liters each which is more than sufficient for the capacity of our Aparthotel when the system works correctly. The issue we had was that the electrical switch for the hot water production tripped - the water therefore stoppped to heat up. Once the problem was identified and fixed by our maintenance person it took another few hours for the water to reheat to normal températures. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks regarding the hot water have therefore been duly noted. It was the first time such a problem happenned which was the source of the miscommunication. The whole team has now been trained on identifying this issues so that it does not happen anymore in the future. We hope to have the pleasure in welcoming you again in the future in Caen. Regards, Jonathan GUILLOUX General Manager - Aparthotel Adagio Caen Kind regards,
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价位
US$90 - US$221 (基于标准间的平均价格)
位置
法国诺曼底下诺曼底省Calvados卡昂
客房数量
120
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