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Hotel Mercure Trouville Sur Mer (特鲁维尔海滨城)

旅客 (143)
客房和套房 (74)
餐饮 (12)

关于

在 特鲁维尔海滨城 的 15 家酒店中排名第 7
地点
卫生与卫生
服务
优惠度
酒店设施
免费高速WiFi
客房服务
酒吧/大堂
会议室
会议设施
允许携带宠物 (可带狗/宠物)
公用Wifi
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
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客房特色
小吧台
空调
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
商务
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579 条点评
8问答
0 个房间贴士

点评

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优点:酒店的房间很干净,还准备了婴儿床,工作人员非常友好,酒店的地理位置也很好。缺点:没有停车场,房间的服务也很糟糕,点的熟食像是一周以前的,很难啃,难以下咽。很难说,但这可能是我一辈子吃过的最难吃的食物了!
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回复来自Hotel Mercure Trouville Sur Mer的Directeur généralPascal H
2015年4月7日已回复
Dear Madam, Dear Sir, Thank you for taking the time to write to us after your stay. We are very pleased to read that you found the hotel Mercure Trouville well located with a frindly staff and that your room what upon your expectations. Regarding the Food, we are only offering a Snack selection. It is just a breakdown service, nothing else. We do not pretend to propose gastronomic food, as we have no restaurant in the hotel. Sorry that you found it uneatable. Once again thank you for your time in writing to us Very best regards
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位置很好,房间很干净。但是并不值四星。它就是个三星酒店。这里没有额外服务,像餐馆,水疗或者泳池。服务和客房服务的水平非常低。甚至牙刷牙膏也没有。跟你得到的相比,它太贵了。
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回复来自Hotel Mercure Trouville Sur Mer的Directeur généralPascal H
2014年11月10日已回复
Hello, Thank you for posting your comments following your stay. We are happy to notice that you found the room to be clean and the hotel well situated. It is not mandatory to have a restaurant or a pool or sauna to deserve the 4 stars. So we appreciate your sentence about having one star too much bur unfortunatly there is nothing we can do about this. For your information, we do have travelling kits and amenities available at reception at all time, that we are happy to hand to our guests. Sorry not to have meet your expectations, and we do take your comments into consideration to improve our Service. Very best regards
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酒店位于港口,位置很好,就在赌场的对面。轻松步行即可到达很多商店和餐厅。房间干净舒适,尽管有点小。浴室/淋浴用得很好。工作人员友好而乐于助人。因为我们是开车来的,所以缺少酒店停车场是一个缺点,但是位于酒店和赌场之间的广场上的公共停车场过夜是不错的——从晚上7点到早上9点是免费的。我们到访的时候,就在酒店外面在进行道路大修,所以我们不得不把车停在停车场,走了大概50米到酒店,所以不是大问题。
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回复来自Hotel Mercure Trouville Sur Mer的Directeur généralPascal H
2014年11月6日已回复
Dear Sir, We would like to thank you first of all for taking the time in writing to us following your stay. We are pleased to notice that you found the hotel staff to be friendly and at your service and you found the room to be clean. We are sorry for the road work in front of the hotel, but this is due to the construction of an underground parking lot. Te road works are now ended and it is simplier for everyone to reach the hotel. Thank you for staying with us and again thank you for the time you took in posting youyr comments. Very best regards
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9月份的时候在这里度过了一个短暂的假期,这里离家不远。酒店的位置不错,靠近海港、古朴的小店、沙滩,而且附近有很多餐厅。这里有很多停车位,本来会有点贵,不过如果你是"Blue Badge"会员的话,会便宜很多。酒店非常好,很干净、舒适、热情。房间令人非常愉悦,不过厕所有点“过季了”,而且比较破旧。早餐看起来不错,不过挺贵的。天气好的时候我们更喜欢沿着海港散步,并且在"al fresco"用餐。这里的服务真的非常好,尤其是接待团队的Lydie。
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回复来自Hotel Mercure Trouville Sur Mer的Directeur généralPascal H
2014年10月4日已回复
Dear Sir, I would like to thank you first of all for the time you took in writing to us. We are very pleased to read that your stay was overall satisfactory and that you found our hotel very good, clean, comfortable & welcoming, wich is very important fo us to deliver a Service up to date. We appreciate your comments regarding bathrooms, and for your information, we are starting this November a total refurbishment of our bathroom to be fashionnable again. Thank you again to bring to our attention your comments. Very best regards
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房间特别小,没有停车场,如果不是因为这两点,我对这家酒店评价会更好一些,毕竟员工服务很好,早餐也好吃。我们入住的时候冰箱是坏的,第二天早上更换了好的。酒店位置不错,员工就吃饭给了我们不错的建议。
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回复来自Hotel Mercure Trouville Sur Mer的Directeur généralPascal H
2014年9月22日已回复
Hello, Thank you for posting your comments after your stay. We do appreciate your remarks regarding the size of the rooms, and we are glad that you enjoyed the buffet breakfast, the quality of recommandation from the front desk staff. Thank you once again for posting your comments Very best regards
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1234569
价位
US$107 - US$237 (基于标准间的平均价格)
原名为
Kyriad Prestige Deauville - Trouville Centre
位置
法国诺曼底下诺曼底省Calvados特鲁维尔海滨城
客房数量
80
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