回复来自诺富特尼斯中心酒店的Pierre Messe, General ManagerHotel-cmanager
2019年7月31日已回复
Dear Guest. Thank you very much for sharing this review about your recent stay. We are very glad to read that you enjoyed your time here so much that you would like to come back in the future. However, we're sorry that your room was not to your satisfaction and that our solution didn't meet your expectations. Your suggestions have been duly noted. Constructive remarks from our recent guests are always welcome. Thank you for your kind comments about the great service you received, Be assured that I did share your review with all our team so they are aware of their contribution in helping to make your stay as pleasant as possible. We all look forward to welcoming you back in the future. Best wishes, Pierre Messe, General Manager
回复来自诺富特尼斯中心酒店的Pierre Messe, General ManagerHotel-cmanager
2019年6月10日已回复
Dear Curiosity25967363237. Thank you for letting us know how satisfied you were with your recent stay, we appreciate your feedback. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. It is great to know that our hotel and team were instrumental in making your experience with us memorable. We look forward to welcoming you back in the future. Best wishes, Pierre Messe, General Manager
回复来自诺富特尼斯中心酒店的Pierre Messe, General ManagerHotel-cmanager
2019年5月21日已回复
Dear Sandeep, We appreciate that you took the time to send us your review. We are glad that you had a pleasant stay and that the standards of your room met your expectations. I am very sad to hear your disappointment with our reception service which usually is a service much appreciated by our customers. We always welcome suggestions for improvement, and we truly value your feedback as this will help us provide a better service for our guests in this regard. Your comments regarding the vegetarian menu options have been duly noted and will be passed on to the appropriate department. We have recently updated our bedding to a variety that offers micro pocket springs and memory shape for comfort and support; we regret that you did not find this to be to your tastes. Nevertheless, we are pleased you enjoyed our ideal location. Despite this, we look forward to welcoming you back again for a more pleasant stay in the future. Best wishes, Pierre Messe, General Manager
回复来自诺富特尼斯中心酒店的Pierre Messe, General ManagerHotel-cmanager
2019年5月3日已回复
Dear Mr. Khan, It was a pleasure to receive your glowing review! We are delighted that you found our prime location and comfortable room to be ideal. It is always rewarding for our team to be commended by a guest and we are thrilled to hear that you received courteous and professional service. Thank you also for your kind mention of our panoramic pool which is great for cooling off after a hard day sightseeing. We look forward to seeing you again on a future occasion. Best wishes, Pierre Messe, General Manager
回复来自诺富特尼斯中心酒店的Pierre Messe, General ManagerHotel-cmanager
2019年5月2日已回复
Dear Ramez, Thank you for taking the time to share your feedback about your recent stay at our hotel. We owe it to ourselves to provide quality services to our guests as your satisfaction is one of our top priorities. Unfortunately, it seems that we did not meet all your expectations. Regrettably our renovated rooms only have one double bed and are therefore not suitable for families as was your case. We would have happily upgraded you had it been possible but unfortunately we were fully booked during your stay. This is also the reason we did not have any extra bathrobes or slippers otherwise we would have provided you with them immediately. I am sorry that this was not better explained to you at the time and am also disappointed to learn about the way our team members responded to your concerns and have put measures in place to ensure this does not happen again. Please accept my sincere apologies. I hope we may have the pleasure of welcoming you back for a more enjoyable experience next time. Best regards, Pierre Messe, General Manager
诺富特尼斯中心酒店 - Novotel Nice Centre Vieux Nice - 16条旅客点评与比价
关于诺富特尼斯中心酒店的常见问题
诺富特尼斯中心酒店附近有哪些热门景点?
附近的景点包括Blackout Room(距此地 0.4 千米)、Tomahawk lancer de hache(距此地 0.2 千米)和Carrefour Centre Commercial Tnl Rue de Roquebilliere 06300 Nice, France(距此地 0.3 千米)。