Dear christinesh_2, thank you very much for your review and your feedback in regards to your recent stay. What a shame that we took everything away from you for cleaning but never came back to replenish cups and face cloths, great Intension, improvable follow up. Thank you for bringing this up in your review. Great to read that breakfast was a Highlight for you - the team will be delighted. We hope that you will be our guest again in the future. Kind regards, Stefanie, Guest Experience Manager