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汉堡柏悦酒店
Park Hyatt Hamburg

3,005 条点评
在332家汉堡酒店排名第8
旅客 (967)
客房和套房 (697)
视频 (3)

关于

在 汉堡 的 332 家酒店中排名第 8
地点
卫生与卫生
服务
优惠度
旅行者之选 2019获奖者
卓越奖
酒店设施
游泳池
客房服务
餐厅
有健身房的健身中心
酒吧/大堂
免费高速WiFi
Spa
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
位于中心地带
奢华
酒店链接
访问酒店网站
优惠与公告:套餐优惠

位置

全屏
100非常适合步行
评分:100/100
167 家餐厅0.5 公里内
30 个景点0.5 公里内
3,003 条点评
17问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
汉堡柏悦酒店地理位置优越(前往市中心,河边,地铁口,一流餐厅和火车站十分方便),员工非常细心,房间也很棒。 Hyatt Club提供各种美食和饮料。室内游泳池,健身房和水疗中心是另一个巨大的亮点,酒店内的餐厅也是一大亮点:苹果厅。入住汉堡柏悦酒店绝对不会错——每次的入住经历都很棒。
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与 Hyatt Hotels 合作收集的点评
回复来自汉堡柏悦酒店的Assistant to General ManagerPark_Hyatt_HH
回复时间:2周前
Dear TripAdvisor User jsechler Thank you so much for sharing your comments regarding your recent stay at Park Hyatt Hamburg. We are glad that you had a wonderful time while staying with us and liked our hotel very much. Your positive feedback, especially your kind words about our staff, are a great compliment and an encouragement for our team to always give their best in providing excellent service and making our guest's stays a special one. We would be happy to have you back anytime soon! With warm regards, Anne Weiffen Executive Office
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在这里得到了也许是最好的睡眠,这里有一流的房间和酒店的整体外观和感觉。可是,晚上的服务糟透了:楼下没有人给我叫出租车;夜班接待人员摸索着进入到他们的电脑操作系统,结果向我收取了两次费用(几小时后他们又把第二次收取的费用还给了我)。如果你要来这里入住。在晚上的时候可能需要得到一些协助,可是你还是可以准备得到一次美妙的入住体验的。
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与 Hyatt Hotels 合作收集的点评
回复来自汉堡柏悦酒店的Guest Experience ManagerPark_Hyatt_HH
2019年4月15日已回复
Dear TripAdvisor user freeyourmindro, thank you very much for having taken your time to share your review about your recent stay with us at Park Hyatt Hamburg. Firstly, I am glad that you enjoyed our hotel and that you liked our guest rooms. However, I regret that you have had a negative experience at check out. This is truly not the high standard of service, that you can quite rightly expect to find at a Park Hyatt and I deeply apologize that this situation has marred your stay with us. Our Executive Office has already been in contact with you and we are hoping to welcome you back in the future. With personal regards, Stine Oberhack Guest Experience Manager
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这是我们第一次到汉堡,我们对自己的选择非常满意。酒店位置很好,在中央车站和市政厅之间,附近就是艾尔地铁站。所以从酒店到以下主要景点都很方便:水上邮轮,圣迈克尔和易北河音乐厅(我们甚至步行就可以到那里)。酒店很漂亮(装饰有点企业的风格,但仍然很舒适),很棒的员工和食物。我们下次再来的时候还会住在那里!
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与 Hyatt Hotels 合作收集的点评
回复来自汉堡柏悦酒店的Public Relations ManagerPark_Hyatt_HH
2019年3月25日已回复
Dear TripAdvisor User! Thank you very much for your very positive rating. We are delighted to read that you enjoyed your stay with us and Ilike to thank you for having taken the time to share your experience of your last stay at Park Hyatt Hamburg. We look forward to welcome you back in the near future. Best regards, Kathrin Schaffner Public Relations Manager
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很棒的位置,很棒的建筑,物超所值,有礼貌的员工尽全力地服务顾客。如果能够翻新一下就更好了,因为这里尽管很干净,打理得很好,但是还是缺了一点什么。总的来说是在汉堡市中心的一个很好的选择。
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回复来自汉堡柏悦酒店的Guest Experience ManagerPark_Hyatt_HH
2019年1月21日已回复
Dear TripAdvisor user Tassos-Petioula, Thank you very much for taking your valuable time to share your feedback about your recent stay with us at Park Hyatt Hamburg. I am delighted to read, that you have had a great time staying with us and that you enjoyed our location and architecture. I am also pleased to read your lovely comment about our colleagues. Your satisfaction is very important to us and I will be happy to share your kind words with our team, as they motivate us to provide a high standard of service on a daily basis. I highly appreciate your constructive comments regarding the condition of our hotel. I agree that some areas of our hotel are partially in need of some renovation. We have implemented several large projects in the rooms in recent years. A couple of weeks ago we have finished the renewal of our steam sauna and will start with the renovation of our spa in 2019. In addition to this, we have set ourselves new goals for the next few years and are already in talks regarding a major renovation project. Maintaining and optimizing the interior of our hotel is an ongoing process that has our full attention. We would be happy to welcome you back in the future. With personal regards, Stine Oberhack Guest Experience Manager
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已经在汉堡柏悦酒店住过很多次了,尽管距离上次来已经有两年时间,这里的水准依然是一流的。那位年长的酒吧服务员一直记得我,每次我们见面都聊得很愉快。房间很宽敞,浴室区域很棒。位置完美,因为商店都和圣诞市场就在前门外面。去地铁站和火车总站也很方便。
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回复来自汉堡柏悦酒店的Guest Experience ManagerPark_Hyatt_HH
2019年1月8日已回复
Dear TripAdvisor user Drevil99, Thank you very much for having taken the time to share your valuable feedback about your recent stay with us at Park Hyatt Hamburg. I am delighted to read, that you enjoyed your stay with us. In particular, thank you for your kind words about our bar staff. Receiving such a lovely comment from a regular guest is highly appreciated, since this is the best motivation we can get from our guests. Please stay assured that I am going to share your appraisal with our colleagues. I look forward to welcoming you back in the near future. With warm regards Stine Oberhack
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价位
US$143 - US$590 (基于标准间的平均价格)
其他名称
park hyatt hamburg hotel hamburghyatt hamburghamburg hyatt
位置
德国汉堡
客房数量
281
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