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卡塞尔温德姆花园酒店 (卡塞尔行政区)
Wyndham Garden Kassel

旅客 (73)
客房和套房 (34)
餐饮 (15)

关于

在 卡塞尔行政区 的 51 家酒店中排名第 15
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
客房服务
酒吧/大堂
免费高速WiFi
有健身房的健身中心
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
桑拿
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
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客房特色
小吧台
无烟房
酒店信息
酒店风格
家庭
商务
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访问酒店网站
481 条点评
2问答
0 个房间贴士

点评

旅行者评分
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就在火车站旁。住三天会给城市卡,免费搭公车或地面轻轨。买东西很方便。到市区也很方便。可以到附近的海力克斯瀑布去看看。
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回复来自卡塞尔温德姆花园酒店的General ManagerE H
2017年11月5日已回复
Dear Guest, thank you for your feedback and the time you spent for this review. We hope you had a good return journey and we are delighted that your stay has met the expectations . It would be nice to welcome you in our hotel again. Kind regards WYNDHAM GARDEN Kassel
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总的来说,酒店很不错,干净,床很舒适。早餐不错,有点贵,每天的食物几乎是一样,附近有一个加油站和餐馆,如果你的早餐不包括在你的住宿服务中也没关系。如果你没有车,酒店附近也没有地铁站,距离卡塞尔市也有点远,出租车也不是随处可见。感谢上帝,幸好我们还有一个朋友有车,否则交通将是我们最大的问题。
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回复来自卡塞尔温德姆花园酒店的ManagerE H
2017年8月28日已回复
Dear guest, Thank you for your review and the time spent on it. We hope you had a pleasant journey home. We are sorry that your stay did not meet your expectations. We offer our guests free public transport tickets, so you can leave your car safely and safely. The bus stop is only 2 minutes from the hotel, the tram stop is about 10-15 min. We would be delighted if you could give our hotel a second chance so that we can convince you of the quality of our house. Best regards Your team from WYNDHAM GARDEN Kassel
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家庭房很潮湿,当我打电话要求更换房间时,服务生要求派人来核实我所说的情况,但拒绝让人带给我们新房间的钥匙。我不得不自己去拿。新房间只是个双床房。他们不愿再额外加一张床。毛巾只有两人份。水特别烫,都能煮熟意大利面。浴袍要收费。没有空调,晚上很热。街道很嘈杂,只有极少房间能隔音。游泳池看起来像17世纪德国东部的酒店。早餐只做方便食品和开果酱。停车场要额外收费,尽管还有许多空车位。
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回复来自卡塞尔温德姆花园酒店的ManagerE H
2017年7月23日已回复
Dear Guest, thank you for your evaluation and the time you spent for this detailed review. We hope you had a good return journey and we are sorry that your visit hasn´t matched your expectations. We refurbished the hotel already partially. For example the lobby, four floors and the restaurant are already renovated. We are constantly striving to improve the quality of our house and our service. We would be very pleased to welcome you again in our hotel so that you can convince yourself of the improvements. Kind regards Team from WYNDHAM GARDEN Kassel
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住了一个晚上。水和小瓶的红酒还不错。除此以外,房间有点破旧。有一个选择,开启窗户然后被噪音干扰,关闭窗户,在房间里受煎熬。每一个选择都不令人满意。卧室和浴室的配件不齐全。他们还厚脸皮的收我们€5作为停车费。一点也不起眼的酒店。
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回复来自卡塞尔温德姆花园酒店的ManagerE H
2017年5月27日已回复
Dear Guest, thank you for your evaluation and the time you spent for this detailed review. We hope you had a good return journey and we are sorry that your visit hasn´t matched your expectations. We refurbished the hotel already partially. For example the lobby, four floors and the restaurant are already renovated. We are constantly striving to improve the quality of our house and our service. We would be very pleased to welcome you again in our hotel so that you can convince yourself of the improvements. Kind regards Team from WYNDHAM GARDEN Kassel
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非常失望。总体来说很脏、很破旧。游泳池实际上就像发出恶臭的下水道,总体来说:房间、电梯等地方感觉都很脏、气味很差。在餐厅问工作人员要一奶瓶的热水,其中一名工作人员看起来很生气,对我大吼,要我远离厨房前面的地方。第二个服务人员露面了,很热心帮助我们。很遗憾,她那么好,却在这样一个地方工作。
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与 Tryp Hotels 合作收集的点评
回复来自卡塞尔温德姆花园酒店的ManagerD S
2016年4月6日已回复
Dear Guest, thank you very much for your evaluation and the time you spent for this detailed review. We hope you had a save trip home. We are sorry about your uncomfortable feelings in our hotel. In our elevator we have recently changed the carpet. Our restaurant manager will speak to the waiters in our hotel about your comments. We are constantly striving to improve the quality of our house and our service. We would be very pleased to welcome you again in our hotel so that you can convince yourself of the improvements. Kind regards Dirk S. General Manager and the team from WYNDHAM GARDEN Kassel
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价位
US$68 - US$150 (基于标准间的平均价格)
其他名称
best western kasselkassel best western
原名为
Best Western Grand City Hotel Kassel
位置
德国黑森州卡塞尔行政区
客房数量
142
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