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科隆-美憬阁莫蒂奈酒店
Hotel Mondial am Dom Cologne MGallery by Sofitel

1,459 条点评
在265家科隆酒店排名第30
概览
  • 很棒33%
  • 较好43%
  • 一般17%
  • 较差5%
  • 很差2%
  • 2018年11月5日
    “在科隆留宿一晚”
  • 2018年10月2日
    “酒店的景色很棒,位置也很好”
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Kurt-Hackenberg-Platz 1, 科隆北莱茵-威斯特法伦州 德国 查看地图
设施
免费Wifi
停车服务
自助早餐
空调
无烟房
餐厅
机场接送
4.5 星级住宿
其他信息
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科隆-美憬阁莫蒂奈酒店的优惠
特惠信息:低至7折优惠
关于
酒店星级
联系信息
酒店设施
酒店特色
餐厅
有健身房的健身中心
客房送餐服务
免费高速WiFi
酒吧/大堂
Spa
残障通道
干洗服务
会议设施
会议室
机场接送
精通多国语言服务人员
空调
门房服务
桑拿
提供上网服务的商务中心
洗衣服务
小吧台
宴会厅
允许携带宠物 (可带狗/宠物)
游泳池
海滨
免费停车
含早餐
奖项和认可
绿色领袖 铜级
卓越奖
绿色领袖 铜级
卓越奖
酒店风格
温泉
,
豪华
,
商务
,
浪漫
客房类型
无烟房
酒店星级
奖项和认可
绿色领袖 铜级
卓越奖
绿色领袖 铜级
卓越奖
联系信息
酒店风格
温泉
,
豪华
,
商务
,
浪漫
客房类型
无烟房
房间数
203
价格范围
US$98 - US$317 (基于标准间的平均价格)
原名为
Sofitel
位置
德国 > 北莱茵-威斯特法伦州 > 科隆 > Altstadt-Nord
附近
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点评及其他
1,459 条点评
439 张照片
15问答
0 个房间贴士
旅行者评分
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  • 250
  • 79
  • 23
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显示包含以下内容的点评
我们在Mondial酒店住的还可以,但是我们也有一些话要说。我预定了两个房间,一个很小,另一个有些奇怪。另外,浴室内有几处地方都发霉了,让我们很不愉快。就我们住的价格来说,我们想要一个更好的房间。早餐还不错。
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与 Accorhotels.com 合作收集的点评
回复来自科隆-美憬阁莫蒂奈酒店的Guest Relations ManagerChristoph_Fischenich
回复时间:6天前
Dear NickeHulpiau, Thank you very much for staying with us and for having taken the time to share your observations and impressions on TripAdvisor on the occasion of your recent stay at Hotel Mondial am Dom Cologne - MGallery by Sofitel. Your comments give us the chance to continuously improve our service since we take constructive feedback very seriously. We are very sorry to hear that you were disappointed with some of our services which definitely seemed not to be in line with our philosophy to provide service on the highest level. We are eager to create an atmosphere which represents the hotel of MGallery by Sofitel combined with high service. I hope that this experience has not tarnished your image of MGallery by Sofitel and that we will have the pleasure of welcoming you again to our hotel. Best regards, Christoph Kübel-Fischenich Guest Relation Manager
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这家酒店的价格非常优惠,(位置)非常靠近火车站,价格比火车站附近的劣质酒店便宜很多。客房设备齐全,配有咖啡机,能在房间里熨衣服。
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与 Accorhotels.com 合作收集的点评
回复来自科隆-美憬阁莫蒂奈酒店的Guest Relations ManagerChristoph_Fischenich
2018年11月7日已回复
Dear DayTrip67197729450, Thank you very much for sharing your experience during your stay at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am delighted to learn that like our great location and your room with its facilities. We are looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne - MGallery by Sofitel in the near future. kind regards, Christoph Kübel-Fischenich Guest Relation Manager
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我只在这家酒店住了一晚,酒店的位置很棒,距离大教堂很近。酒店装修的十分现代化,十分干净,早餐味道也不错。酒店坐落于市中心,靠近河边,景色美丽。周围餐馆很多,你可以选择喝杯啤酒或者找些吃的。酒店最好的地方酒店能看到大教堂的美丽景色,但是这样的房间价格要高一些。如果你想省钱的话,酒店也提供临街景色的房间,你可以向我一样选择这种房间,而且不会对睡眠造成任何影响。
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回复来自科隆-美憬阁莫蒂奈酒店的Guest Relations ManagerChristoph_Fischenich
2018年10月10日已回复
Dear Pedro75_10, Thank you so much for your kind feedback regarding your recent visit at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am thrilled to learn that we could meet your expectations in all areas again and that you have enjoyed your stay that much. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager
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在周六晚上因24小时短途游入住了这家酒店。接待员会说英语。楼下有很多可以坐下聊天的空间,还有能到其他楼层的升降电梯。房间大小还可以,但不是很大。卫生间很好。床很舒服,配有几个同样舒适枕头。酒店位于莱茵河畔,就在大教堂和主火车站旁,晚上很安静。酒店靠近各种商店、酒吧和餐馆。 早餐是欧陆式的,但有英国人喜欢的煎炸视频。整体来说还不错。照片拍摄于第二天早上出发离开前。
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回复来自科隆-美憬阁莫蒂奈酒店的Guest Relations ManagerChristoph_Fischenich
2018年9月26日已回复
Dear Blott2000, Thank you for sharing your experience at Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am delighted to learn how much you enjoyed your stay.Your praise is well received by my colleagues and they are thrilled that you appreciated their service from the heart. We are looking forward to the pleasure of welcoming you again to our hotel in the near future. Best regards, Christoph Kübel-Fischenich Guest Relation Manager
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酒店确实需要翻新。房间服务很差..我们住了3晚,我们的冰箱从未装满,2天住在一个房间,他们没有在卫生间放一些用品..考虑到房间和服务的情况,超过400€每晚的价格真的不值。
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与 Accorhotels.com 合作收集的点评
回复来自科隆-美憬阁莫蒂奈酒店的Guest Relations ManagerChristoph_Fischenich
2018年9月11日已回复
Dear Olivier M, Thank you for sharing your comments following your recent visit to Hotel Mondial am Dom Cologne - MGallery by Sofitel. I am very sorry that your stay was not entirely to your satisfaction. Please allow me to apologize and express my apologies for the in-room service level which did not meet your expectations and made us fail our goal to provide an overall excellent experience throughout the hotel. I hope that this experience has not tarnished your image of AccorHotels and that we will have the pleasure of welcoming you again to our hotel. kind regards, Christoph Kübel-Fischenich Guest Relation Manager
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The Dom
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We are taking a road trip to Cologne for the very 1st time & is super excited. Being a Gold Member of the Accor Hotel group we booked in at the Hotel Mondial am Dom. Anyone that has stayed could you pls help with some advise: Do you get all the privileges like free room upgrade / welcome drinks / 40% discount on food? How much is the parking fee & do you have to book in advance? Do they have a club lounge for Accor Guests? Also please share some good recommendations of what is worth seeing in the city, we are not very main stream and also enjoy traditional little gems or places of history & significance! Is there a Weihnachtsmarkt & what date does it finish? Thank you for any help / advise 😋
We are also gold members and have stayed there twice during the last two months. First as a couple, then as a family. Success both times. If you are travelling with children. Book at least a DeLuxe room, because the rooms a quite small. The hotel is old, but modernised and well maintained. Staff is super experienced and very professional and friendly. You get most of the special attention as a god member. We was upgraded both times. But the hotel don’t have a lot of suites, so do not bet on it. Welcome drinks are either beer of wine. They do not have a separate lounge, but the lobby is nice and roomy. We did not get a 40% discount on food, but we booked half board. The restaurant is really nice, and have a lot of real local food. It’s popular among locals as well. Remember that this hotel is close to two big concert arenas, so it’s often quite full. Check out these to arenas. We had a wonderful evening in the philharmonic hall. Parking is the easiest I have experienced ever. There is a lift on the back and you park in a level over the lobby. Price is 24 Euro pr 24 hours. Steep, but marked price in central Cologne. What to do? Just walk. It can not be more central. Visit the Dom and the museums. Walk in the shopping streets and old town. Walk, drink and dine by the river. If you have time. Take a trip on the river. The boat stops right beside. About the Christmas marked, I don’t know. I’m from Norway.... Historical gems are everywhere.
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Hi Is there parking available for a motorcycle and how much does it cost please?
The hotel has a parking deck on the second floor which is reachable with a car elevator. The entrance is located on the back side of the hotel. Please consult with the Front Office Manager for details. They do charge for outside visitors parking there though. We were however not charged for parking during our stay. As far as I can recall the normal charges were € 24.00 per day
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Goof Afternoon, Does the hotel have a parking lot ? If so, is it free or how much does it cost ? Thanks
Dear Isabelal4, Thank you very much for your kind request. Our hotel has a parking deck, which is reachable with a car elevator. The entrance is located on the back side of the hotel. The daily fee is €24,-. If you have any further questions, do not hesitate to contact us directly. kind regards Christoph Kübel-Fischenich Guest Relation Manager
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Dear sirs, do you have gym there at the hotel?
Dear finanttoni, Thank you very much for your kind request. We do have a small fitness area with three Fitness maschines from Technogym. kind regards Christoph Kübel-Fischenich Guest Relation Manager
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Is het mogelijk om meerdere dagen te parkeren op een parkeerterrein buiten de stad?
Hi Sabine, actually I was parking in the hotel, they do a good price if you stay some days. I really don`t know if have good parkings out of the city. I hope I have answered your question.
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