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埃森市喜来登酒店
Sheraton Essen Hotel

456 条点评
在70家埃森酒店排名第12
Huyssenallee 55, 埃森北莱茵-威斯特法伦州 德国
旅客 (88)
客房和套房 (58)
视频 (1)

关于

在 埃森 的 70 家酒店中排名第 12
地点
卫生与卫生
服务
优惠度
酒店设施
客房服务
餐厅
有健身房的健身中心
酒吧/大堂
Spa
付费Wifi
付费网络
会议室
会议设施
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
无烟酒店
桑拿
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
无烟房
酒店信息
酒店星级
酒店风格
园景
位于中心地带

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83适合步行
评分:83/100
21 家餐厅0.5 公里内
6 个景点0.5 公里内
456 条点评
5问答
0 个房间贴士

点评

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  • 中文(简体)
If you are an international guest to Essen or have international guests visiting Essen, DO NOT book them into Sheraton by the Philharmonie. Some of the hotel staff might just intuitively treat you / your guests as an illegally immigrated and employed cleaning staff, applying a commandeering tone with zero respect, let alone paying guests for a 4 star hotel. 如果你是埃森的国际客人,或者有国际客人到埃森参观,请不要通过Philharmonie订的埃森市喜来登酒店。一些酒店员工可能会直觉地把你/你的客人当作非法移民,雇佣清洁工,完全不尊重地使用征用的语气,更别提付钱给四星级酒店的客人了。
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回复来自埃森市喜来登酒店的PA to GMSheraton Essen ... S
2018年8月21日已回复
Dear guest, thank you for choosing our hotel. We are sorry that we did not met your expectation during your recent stay and we really do apologize for the inconveniences. The experience you described is definitly not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best time to reach you, or feel free to contact me via email: essen@sheraton.com. I look forward to speaking with you in order to restore your confidence in the Sheraton Essen Hotel. Thank you very much. Best regards, your Sheraton Team
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这家酒店位于爱乐乐团旁边,如果您正在参加音乐会,这是非常实用的。酒店干净而安静。自助早餐很丰富,设施不错。主要的抱怨是,房间里没有免费的WiFi,为此你必须去大厅。 否则费用为14欧元/天! 令人惊讶的是,像喜来登这样的豪华酒店连锁店依旧生活在在石器时代。一个主要的缺点!
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回复来自埃森市喜来登酒店的P.A. to General ManagerSheraton Essen ... S
2017年10月27日已回复
Dear fiddleman_12, we would like to thank you for taking time to send us your feedback. The satisfaction of our guests is very important to us and we are very sorry that we did not met all your expectations. We certainly understand how important Internet is to ensuring an enjoyable stay, whether it’s to stay connected with colleagues during business travel or with family and friends during leisure adventures. We are sorry that due to our company policy we still are charging for the WIFI connection but the price for this is only €9,00. As it would be interesting for us, where you have seen the €14,00, we would be please if you could get in contact with us. It would be a pleasure for us to welcome you again in our hotel. Kind regards, Sheraton Essen Hotel
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这酒店是棒极了。它的员工很好,管理得很好,很干净,有一个很好的酒吧和早餐。距离hauptbahnhof(主要火车站)有几分钟车程,周围有很多很棒的餐厅。我喜欢这家位于市中心的旅馆,能够停下大型汽车(15米)。我期待着再来。
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回复来自埃森市喜来登酒店的PA to General Manager Sheraton Essen ... S
2017年7月24日已回复
Dear Ron K, we would like to thank you for taking time to send us your feedback. The satisfaction of our guests, is very important to us and we are fortunate that you felt comfortable with us. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Sheraton Essen Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Essen. Kind regards, Sheraton Essen Team
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我在隔壁开了两天的会议。自助早餐还不多,卡布奇诺可以接受。工作人员很有礼貌,服务周道。我的房间有两个双人床,都很舒服。浴室很大,尤其是按照德国标准来看。无线网收费,所以我没有使用。
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回复来自埃森市喜来登酒店的P.A. to General ManagerSheraton Essen ... S
2017年6月29日已回复
Dear Karen G, we would like to thank you for taking time to send us your feedback. The satisfaction of our guests, is very important to us. First of all we are happy that you like our rooms and you were thrilled about our bar staff and breakfast. There is no better motivation for our colleges than your feedback. We are currently undertaken a new WIFI installation in our hotel and we will create as well more reasonable price packages for the use of the Internet. Please understand that as we are providing a high security standard to make your use of WIFI safe, until now we will not be able to give the internet use free of charge to our clients. Still we are providing free WIFI in our lobby area that can be used. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Essen. Kind regards, Sheraton Essen Team
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一个非常便利店酒店,有很热情,能力很强的员工,但是是北欧的斯巴达风格,有些破旧。然而,位置很棒,离办公室和餐厅都很近,我下次很快还会再次预定。
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回复来自埃森市喜来登酒店的PA to General Manager Sheraton Essen ... S
2017年5月12日已回复
Dear guest, thank you for taking time to share your recent experience at the Sheraton Essen Hotel with us. The satisfaction of our guests is very important to us, and we are very happy that we met your expectations. There is no better motivation for our colleges than your feedback. As you may have seen we are refurbishing our hotel during the last year. Step by step we do hope to be able to provide new rooms in all floors. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Essen. Kind regards, Sheraton Essen Team
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上一页
价位
US$91 - US$293 (基于标准间的平均价格)
其他名称
sheraton essenessen sheraton
位置
德国北莱茵-威斯特法伦州埃森
客房数量
206
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