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塞维利亚欧罗巴精品酒店
Hotel Europa

387 条点评
在186家塞维利亚酒店排名第62
旅客 (58)
客房和套房 (44)
家庭和游乐区 (1)
卓越奖

关于

在 塞维利亚 的 186 家酒店中排名第 62
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费高速WiFi
无烟酒店
精通多国语言服务人员
客房特色
空调
无烟房
酒店信息
酒店风格
古雅
位于中心地带
酒店星级

位置

全屏
100非常适合步行
评分:100/100
458 家餐厅0.5 公里内
154 个景点0.5 公里内
387 条点评
107 张照片
5问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
这里的员工非常友好,房间干净整洁,地理位置非常安静。这里不供应食物。但是附近有很多酒吧和小吃摊。在酒店附近停车很方便。你最好有一个GPS导航仪。因为这里很多路都是单行道,或者是只有一个方向。如果你开车到了更远的地方,走回来可能就要麻烦了。住在这个酒店距离塞维利亚的很多当地景观都非常的近。
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与这家酒店合作收集的点评
回复来自塞维利亚欧罗巴精品酒店的PropietarioClaudioMillan
2015年11月20日已回复
Dear Mr. B4784XNtonyl; We appreciate your comments and review about us and our services; which are aimed to offer the best for our guests. As you know, share comments in this kind of web sites helps to other future clients to make the right decision, location, high quality in our way to help guests with information and tips and the confort that we offer is the most important thing for us. Thank you very much for your visit, and we hope to see you again in our stunning city. With our best regards. Sincerely; Claudio Millán
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酒店位于塞维利亚中心,靠近绝大多数名胜古迹。工作人员非常乐于助人,房间虽小但非常干净。价格合理。装饰绝佳,极具特色。愿意推荐给任何住在萨维利亚的人。
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回复来自塞维利亚欧罗巴精品酒店的Customer ServiceClaudioMillan
2015年10月22日已回复
Dear Mr. BobHPhoenix_Arizona; We want to thank you for your kind words about us and the service that we offer to our guests. Is indeed that our location is unbeatable and we can take some advantages of this; but when we talk about us we always remind to everybody that staying here, all of the future visitors will find our charm, our recognized warm hospitality and a good and high quality in every detail. We are a hotel with character and every effort that we do during our daily job is aimed to our guests. We want to give you the best experience in town and is a joy for us, know that we have covered all your expectations. We hope to see you again in our stunning city. Best regards; Claudio Millán
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我们有一包小小的衣服要酒店洗的——几件衬衫,几条长裤,内衣,袜子——竟然收了69欧元!!酒店提供的洗衣清单是非常具有误导性的,看起来就像大概需要18欧元但结果是69欧元,酒店也忽视不理,让我自己去打电话给洗衣公司。不好意思啊,这就是他们和他们的洗衣公司提供的服务。我们就是这样被酒店骗了,大家就多留意了。我相信如果他们的洗衣费用是不正当的,其他收费也一样受怀疑。作为对比,巧合的是,一件衬衫在马德里的欧罗巴酒店洗干净——1.5欧元。
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回复来自塞维利亚欧罗巴精品酒店的GerenteClaudioMillan
2015年10月14日已回复
Mr. 2far2point; As we do, we always receive the comments of our guests with joy and happiness; but unfortunately this kind of comment that you wrote is not welcome because the things that you say are completely wrong. First of all; you wrote that you had just a few things for the laundry service. While I have here the list of clothing that you asked to be sent to the EXTERNAL service of laundry. We don't have that service in our hotel as a property, as I told you is an external service. You asked the front desk staff about this service, they told that you have already in your room, the bag to put your clothings, the price list and you decided to have the service. I will write down the list of your clothings that you sent to the laundry, and the price that belongs to each kind of clothes. 1 Shirt 5,00 euros each = 5,00 euros 2 Blouses 5 euros each = 10,00 euros 4 pants 6,00 euros each = 24,00 euros 1 jersey 6,00 euros each = 6,00 euros 2 T-shirts 4,00 euros each = 8,00 euros 3 pair of socks 2,00 euros each = 6,00 euros 3 underwear 2,00 euros each = 6,00 euros Total amount 65,00 euros Looks like this is not only a few things for a laundry services; we have here 16 items. Is not fair, that you write or try to say that we acted in a suspicious way with the prices, you already had in your room the list with the prices, if You do not make the sum correctly is not our fault. I repeat you there were 16 items. We asked you to call the external laundry by yourself because we thought that you didn't believe us when we told you that the service was external. The laundry put their prices not us. We only offer this service. Is up to you if you want to use it or not. Not to mention that your laundry service was an express service, In less than 24 hours your clothing was here. You are making a comparison with another hotel, maybe the hotel in Madrid that you have mentioned have this service and belongs to them as a laundry proper service that you can find in a lot of hotels worldwide. But in our case, I repeat, is an external service. To finish, we don't accept these kind of comments and as a right that we have to response in the same way that guests write about our hotel, our honorability, respect for the facilities that we offer and for last but not less importance, our honesty. It's better to not comment anything when is not true or when one is not sure of something. We don't cheat our clients, we presented to you the invoice, asked you if everything was correct, and You answer that everything was fine. After two weeks you called back to the hotel, complaining for the laundry prices. Is not fair, after this you decided to judge us without reasons. Best regards Europa Sevilla Boutique Hotel Customer Services
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这家富有魅力的小酒店地理位置极好,步行至塞维利亚所有的景点都不远。房间非常舒服。员工非常乐于助人。Ana非常友善。我们得到一个非常便宜的价格。这真是一次令人愉快的住宿经历。
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回复来自塞维利亚欧罗巴精品酒店的Customer ServiceClaudioMillan
2015年10月17日已回复
Dear Cucuta 73135; Thank you very much for your comments about us and about our services; we are glad to read that your stay in our hotel satisfied all your expectations. Is the most important thing to us, know for real in a real comment that show us if we are doing the right things in our daily work. Is a satisfaction for us receive your votes in a positive way, we want to improve everyday and receiving this kind of comment motivate us to keep going forward to achieve our goals. Thank you very much for your visit, we hope to see you again in our unforgettable city. Best and kindest regards. Yours faithfully Europa Sevilla Boutique Hotel Customer Service
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在老城区很棒的位置,去所有主要景点和商店都是步行距离。说英语的接待员工服务非常好。酒店150码范围内有私有监控停车场。房间有保证,又干净又舒服。没有什么可抱怨。
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与这家酒店合作收集的点评
回复来自塞维利亚欧罗巴精品酒店的Customer ServiceClaudioMillan
2015年10月17日已回复
Dear Mrs. Janets560 We want to thank you for your kind words about our hotel and the services we offer to guests. Is completely true as you wrote, our location is unbeatable, being positioned in the heart of historical center of the city, to reach the major atractions in no more than 5 minutes walking; this and the warm hospitality that we give to our guests is the best combination. We thank you for your visit and we really hope to see you again in our beatiful city. Best and kindest regards Sincerely; Europa Sevilla Boutique Hotel Customer Service
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上一页
价位
US$56 - US$162 (基于标准间的平均价格)
其他名称
europa hotel seville
位置
西班牙安达卢西亚塞维利亚省塞维利亚
客房数量
21
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