我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

格兰梅丽亚维多利亚酒店 (马洛卡帕尔马)
Gran Melia Victoria

访问酒店网站
旅客 (692)
360
全景 (49)
泳池和海滩 (98)
卓越奖

关于

地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
客房送餐服务
有健身房的健身中心
餐厅
免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
室内游泳池
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
机场接送
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
显示更多
客房特色
套房
家庭房
小吧台
无烟房
无障碍客房
空调
酒店信息
酒店风格
风景优美
码头景观
酒店星级
酒店链接
访问酒店网站
酒店优惠信息
2,004 条点评
1,212 张照片
42问答
0 个房间贴士
旅行者评分
  • 1,143
  • 544
  • 183
  • 86
  • 48
时节
旅行者类型
语言
  • 更多语言
  • 筛选
  • 中文(简体)
优点:允许我们提前入住,这太棒了。床真的非常舒服,枕头也是。卫生间很大,洗漱用品是娇韵诗的。员工都特别友好周到,特别是帮忙提行李和停车的人。入住时候还赠送了卡瓦酒。缺点:有时候会少洗漱用品和忘了提供咖啡-你问他们要,他们会补上,但是好几个晚上都是这样。停车费是每天20欧元,但是在酒店外面也很容易找到停车位(在Avinguda de Gabriel Roca)。不太确定旺季怎么样,但是我们找车位没碰到问题。总的来说,这是不错的酒店,景色优美,服务很好,不过客房管理可以再好一些的。
阅读更多
回复来自格兰梅丽亚维多利亚酒店的Guest Relations ManagerMaria A
2018年12月4日已回复
Dear Shch25, Thank you very much for taking some of your precious time to write this review evaluating your recent stay in Gran Melia Victoria and for sharing it with the TripAdvisor community. Your feedback is very valuable for us as well as a good source of information to improve our services. First of all, I would like to thank you for your nice words enhancing our hotel, your check-in experience and your words addressed to our room facilities as well as for highlighting the attentive and friendly service provided by our staff. I am very happy to hear that you enjoyed your stay with us and that you found our hotel all in all a very nice one. On the other hand, we are very sorry to learn that your toiletries and coffee facilities delivery was inconsistent during your stay. Be assured that we will inform the concerned department to find out what happened and to make sure that it does not happen again. It was our true pleasure to take care of you during your visit to Gran Meliá Victoria. It would be a great pleasure for us to have the opportunity of welcoming you back again. Kindest, Maria Ansalone Guest Experience Manager
阅读更多
这是个可爱的酒店,靠近有点豪华又令人放松的帕尔马。在码头望去,酒店有着很迷人的外观,如果你晚上打开阳台门会有一点吵,但你也可以选择开空调来避免开窗带来的喧闹。正门和帕尔马附近有很多餐馆。
阅读更多
与 Meliá Hotels International 合作收集的点评
回复来自格兰梅丽亚维多利亚酒店的Director de Relaciones con ClientesMaria A
2018年11月3日已回复
Dear iandavidt, I personally would like to thank you for choosing Gran Meliá Victoria during your recent stay at Palma, as well as for taking the time to sharing this very positive feedback with all the TripAdvisor.com users. It is wonderful to know that you enjoyed so much the time spent at the property and that we could live up to your expectations. We are looking forward to welcoming you back again - please be assured that we will take good care of you! With best regards, Maria Ansalone Guest Experience Manager
阅读更多
这是家很棒的酒店,走去大教堂只用大约30分钟,而且景色超美的...这酒店的设施设备很赞,酒店里也无可挑剔...遗憾的是,我们在马略卡岛呆了三天,天气都不是很好。
阅读更多
与 Meliá Hotels International 合作收集的点评
回复来自格兰梅丽亚维多利亚酒店的Guest Relations ManagerMaria A
2018年10月29日已回复
Dear cliveandrachel2018, Thank you so much for sharing such a beautiful experience in our luxury hotel Gran Meliá Victoria. I am pleased to realize how much you enjoyed your overall stay among us! Certainly, our guests are the best ambassadors of our passion and service vocation and receive feelings as yours it is the greatest reward for our effort and work to take unforgettable memories you back home. I am happy to learn your lovely words addressed to our facilities and our convenient location in wonderful Palma de Mallorca. Once again, thank you very much for sharing your kind review on TripAdvisor.com. On behalf of the entire Team, It would be a pleasure to receive you back at Gran Melia Victoria, with better weather to enjoy even more our outdoor pool and our lovely city! Kindest, Maria Ansalone Guest Experience Manager
阅读更多
我们从“海景豪华房”俯瞰着一个令人讨厌的夜总会。我们没有使用阳台。我们要求换房,但工作人员并没有帮我们换。酒店的其他特色和预期的一样,但我们对我们的房间真的很失望。
阅读更多
回复来自格兰梅丽亚维多利亚酒店的Director de Relaciones con ClientesMaria A
2018年10月8日已回复
Dear annemcgachey, Thank you for your recent stay with us as well as for taking the time to sharing your feedback on TripAdvisor.com. I am glad to read that overall you felt comfortable at our hotel. All the more, I am sorry to learn about your guest rooms opinion. Kindly be advised that our house offers different room categories, varying in their size, furniture as well as views. Please do not hesitate to directly contact our reservation department for your next booking. My colleagues would be more than happy to explain to you the room features of each room type. The whole Gran Meliá Victoria Team would be more than pleased to welcome you back again. With my best personal regards from Palma de Mallorca, Maria Ansalone Guest Experience Manager
阅读更多
美丽的酒店,位置优越。很干净。然而,工作人员让这家酒店变得让人失望了。他们没有告诉我们的房间在哪里就离开了,我们拖着箱子在酒店里四处寻找。我们坐下来吃早餐,但不问我们需要什么,或者提供茶/咖啡。第二天,我们坐在沙发上,在一张很低的桌子上吃早餐,旁边就是另一对夫妇。很不舒服!因为服务差,所以相对价格来说不太值。
阅读更多
与 Meliá Hotels International 合作收集的点评
回复来自格兰梅丽亚维多利亚酒店的Guest Relations ManagerMaria A
2018年9月19日已回复
Dear Alice W, Thank you very much indeed for choosing to stay with us and taking some of your valuable time to write a review afterwards. We are glad to read that the hotel, as well as its location, were of your liking. On the other hand I am sorry to read that your expectations in some other aspects of your stay could not be completely fulfilled. I regret very much to learn about the situations described in your comment. We regret to read that the way to your room was not explained in this case, as for us it is a fundamental procedure in order to guarantee our guests a tailored welcome experience to continue throughout all their stay with us. Let me assure that we have taken good note of your precious opinion in order to prevent further occurrences of this type. We would like to transmit our most sincere apologies, given that the comfort of our guests is our priority. It would be an absolute pleasure for us to welcome you once again in our hotel. We assure you in advance all the caring dedication you deserve, wishing we can change through it your first impression. Kindest regards from Palma, Maria Ansalone Guest Experience Manager
阅读更多
上一页
相册类别
所有照片旅客客房和套房泳池和海滩餐饮商务中心和活动室家庭和游乐区
官方提供的照片格兰梅丽亚维多利亚酒店
Red Level sea view Family Suite
官方提供的照片格兰梅丽亚维多利亚酒店
Red Level sea view Grand Suite
官方提供的照片格兰梅丽亚维多利亚酒店
Red Level Grand Suite
官方提供的照片格兰梅丽亚维多利亚酒店
Red Level sea view room Bathroom
官方提供的照片格兰梅丽亚维多利亚酒店
Red Level sea view Suite Grand Suite
上一页下一页
12345669
Does the toilet also have glass walls?
The door to the bathroom may have glass but the toilet is screened from vie
1 个推荐
显示所有回答
Some rooms do have glass bathrooms but there are blinds within the bedroom to create privacy if needed.. Not for everybody but it’s a new concept with Melia as I have just stayed at Melia Palma Bay and these are all glass bathrooms with showers and toilets Best to speak to the hotel direct if you would like an older style Classic Room which does have walled bathrooms ..
2 个推荐
显示所有回答
How does the sun bed operation work?
First come, first served basis. Left of the pool gets shade in the afternoons.
1 个推荐
显示所有回答
The valet at hotel will order a taxi for you which will arrive very quickly. There is also a bus stop very near hotel and this is for number19 bus. It is very quick service. You can also walk which takes about 15 to 20 minutes.
1 个推荐
显示所有回答
Try Mercat 1930 20 metres to the right of hotel via promenade. Recommended to us by hotel and it didn't disappoint. It's a fun place with great choice of food stalls, tapas style. You choose your own table and food which will be brought to your table. You can purchase wine at any food station or there is a super bar well stocked with beers and spirits. Hope you enjoy 👍
0 个推荐
显示所有回答
上一页下一页
1234569
上一页下一页
11
价位
US$154 - US$474 (基于标准间的平均价格)
其他名称
gran melia victoria hotel palma de mallorcagran melia hotel victoriasol melia victoriagran melia palma victoria
位置
西班牙巴利阿里群岛马洛卡岛马洛卡帕尔马
客房数量
171
这是您的 TripAdvisor 详情页吗?
拥有或管理这家酒店? 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。 获取详情页