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NH梅塞德宫酒店 (布尔戈斯省)
NH Collection Palacio de Burgos

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2,042 条点评
1,171 张照片
21问答
0 个房间贴士
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出差在这里住了两天,房间很大很舒服,卫生间干净,设施齐全,我一定还会再来的,酒店位置非常完美,走路几分钟就可以来到市中心,有很多餐厅,酒店员工热情周到,如果你在地下停车场停车的话,一定要注意,道路非常窄,第一次的话会遇到很多拐弯,我强烈推荐这家酒店。
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回复来自NH梅塞德宫酒店的Director GeneralAlfonso R
2017年5月17日已回复
Dear Marcin R, What an amazing review! Thank you very, very much for choosing us and for so beautiful review. We are truly delighted to know that you have enjoyed so much that you recommend our hotel to other users and we will be pleased to welcome you again. Our goal today is providing our guests with an extraordinary and a memorable experience; deliver a perfect service, surprise, care about you and ease your stay! On behalf of all the members of staff of NH Collection Palacio de Burgos, we would be honored to welcome you back again! With kind regards, Alfonso Ruiz
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在布尔戈斯,这当然不是最便宜的酒店,但确是最便宜的五星级酒店,价格仍然很公道。我们吃了早餐,早餐也很豪华。唯一的抱怨是,鸡蛋没煮熟。他们甚至会制作冰沙。早餐是在修道院的回廊区前吃的。前面的çADE酒店非常令人印象深刻,距离美妙的Burgos大教堂很近,步行即可到达。有停车场,但很昂贵,每晚19欧元。我们的房间和浴室很棒。
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回复来自NH梅塞德宫酒店的Director GeneralAlfonso R
2017年4月25日已回复
Dear SLB1952, hank you for taking the time to write a review, and I am sorry the little problem with eggs in breakfast. We take all guest feedback very seriously, and we're constantly improving all aspects of our service and facilities. We even use online reviews to retrain employees. I hope you will consider staying with us again so that we can demonstrate the level of service that we are known for. If you do plan to be in Burgos again, please contact me directly by asking for the general manager and I will personally oversee your stay. Thank you. Alfonso Ruiz
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我们住在NH梅塞德宫酒店的五个晚上真的太愉快了。这个地方是完美的 - 房间很华丽,宽敞,床很大,光线充足。位置也很棒 - 距离大教堂只有两分钟的步行路程。而且服务很棒 - 他们会尽一切努力使您的住宿尽可能舒适。 事实上,这是您至少能感受到像在自己家中一样的少数酒店之一。这是你在布尔戈斯一定要来住的地方。
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回复来自NH梅塞德宫酒店的Director GeneralAlfonso R
2017年4月18日已回复
Dear Mateo C, We would like to thank you for the time you took to share your opinion in Tripadvisor in reference to your last stay with us. At the Hotel NH Collection Palacio de Burgos is our aim to exceed your expectations and we really appreciate when our guests let us know. Looking forward to welcome you back in the near future. Yours faithfully, Alfonso Ruiz
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这家酒店的一切都很好,除了可怕的服务之外。这里位置优越方便预约,最初给人留下好印象。有方便的停车场和客房。不幸的是,在酒吧/餐厅的服务让整个地方令人失望。在酒吧里,我努力地点了一些饮料和食物,而其他客人却放弃了,我坚持了下来。顺便说一句,我妻子的卡瓦酒溢出在桌子上了。但是等了40分钟后,我放弃了酒吧小吃和一杯酒。给经理留言,如果你不能提供好的服务,那么拥有一座好极了的大楼也是没有意义的。我们去Burgos的行程令人失望是件让人可惜的事情,因为这个城市是多么的美妙。
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回复来自NH梅塞德宫酒店的Director GeneralAlfonso R
2017年3月15日已回复
Dear johnbowen87, Thanks for your review. We were so sorry to read that we did not meet your expectations during your stay with us. We regret the obvious disappointment in our service and many hopes that we will have the opportunity to welcome you back to the NH Collection Palacio de Burgos, so that we can strive to restore your trust in us. Please do not hesitate to contact with me if I can offer any assistance with your next visits. With my highest consideration, Alfonso Ruiz
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他们的早餐很不错,每个人都有炒鸡蛋,弥补了餐厅周日晚上不营业这一点,那天晚上雨又下得很大。酒吧的菜单跟客房服务的是一样的,还可以。离开的时候,我们落了东西在房间的保险柜里。我们发了邮件,但是过了几天都没有收到回复,就从法国打了电话过去,但是他们解释说,酒店的政策规定只能在西班牙境内送东西,搞得我们很头疼。
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回复来自NH梅塞德宫酒店的Director GeneralAlfonso R
2017年2月22日已回复
Dear Lars N, Thank you for this review of your recent stay at NH Collection Palacio de Burgos. We are very happy for your positive comments and looking forward to welcome you back very soon. Best regards Alfonso Ruiz
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所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室家庭和游乐区
Habitación superior
TripAdvisor 独家授权的专业照片NH梅塞德宫酒店
The Standard at the NH Collection Palacio de Burgos
TripAdvisor 独家授权的专业照片NH梅塞德宫酒店
The Suite at the NH Collection Palacio de Burgos
TripAdvisor 独家授权的专业照片NH梅塞德宫酒店
The Suite at the NH Collection Palacio de Burgos
TripAdvisor 独家授权的专业照片NH梅塞德宫酒店
The Premium at the NH Collection Palacio de Burgos
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is there microwave oven or coffee pot in room?
We will be arriving via the train station. How far is your hotel from there and is there a bus or taxi, we should take?
The hotel is very close to the train station. Take a Uber as they are cheaper and everywhere. Maybe ten minutes with all the one way streets in the center of Burgos. Great historic place check my review and don’t forever their incredible breakfast. Hope this helps and follow me.
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Is there parking at this hotel?
Yes, they have parking in an underground car park for which they charge €18.00 per day. The hotel can be difficult to find as many of the streets surrounding it are one way. I would not have found it without my GPS.
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Is there parking at this hotel?
Hi mate, yes it’s underneath the hotel but it’s tight down there as it is an old convent. Beautiful hotel and the old cloisters etc can be walked round it’s amazing! Had to both get out of our car and push it back in to the space as no room to open the doors once it was in the parking place but you may be lucky and get a bigger one, there is some! Enjoy, lovely place! Cheers Phil
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Is there parking at this hotel?
Yes but space is limited and you need to chevk in first before you can access it
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价位
US$94 - US$200 (基于标准间的平均价格)
其他名称
nh palacio de la merced hotel burgosnh hotels burgosnh hotel burgos
原名为
NH Palacio de la Merced
位置
西班牙卡斯蒂利亚-莱昂Province of Burgos布尔戈斯省
客房数量
110
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