回复来自嘉年华皇宫酒店的Servizi per gli ospiti/front officeReception Carnival Palace
回复时间:3周前
Dear lingsbray, We are truly happy to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back to the Carnival Palace soon! Kind Regards, Maddalena C. Front desk Carnival Palace - Venice Collection
Dear sraymond514, Thank you for sharing your kind words and wonderful review on your recent Carnival Palace experience. It is a pleasure to read your compliments addressed to our friendly and attentive team, especially to Andrea. The team here always strives to deliver the best experience for our guests and it is the smallest things that make the biggest difference, therefore we are glad that they have made your stay even more memorable! Furthermore, we are delighted to know that you took advantage of our well connected location and overall had a pleasant experience at Carnival Palace hotel. We wait to have the pleasure of welcoming you back again on your next visit to Venice. Warm regards, Carnival Palace Team
Dear Rosie W, Thank you for choosing to stay with us at Carnival Palace Hotel and sharing your honest appraisal after your recent stay. We are extremely delighted to hear that you have had a comfortable stay with us here at the Carnival Palace Hotel. We are thrilled and very glad to hear that we have left great image of hospitality and you have had a most comfortable sleep at Carnival Palace Hotel. We are glad to hear that we met your expectations especially with regards to our rooms and the service our friendly team provided. It is comments like this that make a huge difference to us as we strive for this every day. We also would like to thanks you for your constructive note in regards to the breakfast, we constantly strive to keep our service up to our Guests' expectations. We cannot wait to serve you again in not too distant future Carnival Palace Team
Dear Darrellwebster, It is with great delight that we read this glowing review of the Carnival Palace Hotel. Thank you for taking the time to post about your experiences at our hotel. It was our pleasure to provide you a great gift for your wedding anniversary. Our Terrace Suites are so romantic located on the thrid floor with a spectacular views over the city of Venice. The private balcony with the outdoor Jacuzzi is perfect to immerse yourself in a space of charm. We are glad that you've enjoyed your surprise upgrade. Upon availabilty we are always happy to give our guests a treat. Your compliments toward the staff as well as the services and facilities of the hotel are much appreciated and we look forward to welcoming you back in the near future. Warm regards, Carnival Palace Team
Dear lauradB4372TE, Thank you so very much for taking the time to review Carnival Palace Hotel on Tripadvisor. We are delighted you had such an enjoyable stay and found our hotel to your liking and comfort. Our concierges take care of any request and guest satisfaction is at the top of our priorities. We are proud to see that your honeymoon was memorable! The enjoyment we have is thanks to the delightful people we have the opportunity of meeting every day. We are thrilled to read of what an enjoyable time you and your partner had with us, and hope to have the opportunity to welcome you back at Carnival Palace Hotel, in the near future. Sending our thanks and very best wishes, Carnival Palace Team
Yes, our room was at the side of the hotel, facing into the courtyard and it was very quiet. It’s a gorgeous hotel, with amazing staff. I highly recommend it.