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卢塞恩万丽酒店
Renaissance Lucerne Hotel

1,107 条点评
在68家卢塞恩酒店排名第12
旅客 (352)
客房和套房 (237)
餐饮 (47)
卓越奖

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地点
卫生与卫生
服务
优惠度
卓越奖
绿色领袖 绿色合作伙伴
酒店设施
餐厅
免费高速WiFi
客房服务
酒吧/大堂
有健身房的健身中心
会议室
干洗服务
托婴服务
提供上网服务的商务中心
无烟酒店
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
无烟房
酒店信息
酒店风格
超值
商务
酒店星级

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100非常适合步行
评分:100/100
190 家餐厅0.5 公里内
32 个景点0.5 公里内
1,106 条点评
555 张照片
33问答
0 个房间贴士
旅行者评分
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  • 中文(简体)
我在这里住了两晚,这里的工作人员给我留下了深刻的印象,尤其是给我办理入住手续的男接待员。他帮我核对了Marriott/Starwood/Bonvoy的多个账户,让我得到了我的奖励积分。餐厅的早餐很好,同样,工作人员也很周到和细心。我下次去卢塞恩一定会再来的。
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今晚入住琉森,遇到嘉年华超热闹,房间看出去就是广场,浴室没有浴缸,咖啡柜超有质感,床超舒适的啦!离饭店不远处有coop超市可以逛,机能很好!👍
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这家酒店地理位置优越,距离卢塞恩火车站只有5至7分钟的路程且酒店提供免费的巴士卡。我们的房间似乎是新装修的,房间里有非常美的檐口,床很坚固但非常舒适。唯一的缺点就是我们第一次进入房间时闻到了强烈的气味,也许他们刚刚清洁完房间。
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我已经在这里住过三次了。我很喜欢这家酒店。在这里我总能收到很棒的客户服务。前台的Luca对我一直都很好。上次我在卢塞恩停留的时候,我和我的家人特意过去跟他打了个招呼。自助早餐的服务也非常不错。我再次来这家酒店的时候,居然还有一个服务员认出了我!
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非常愉快。使用万豪积分入住2间客房。美妙的早餐包括在内。很快,我还会再来这里!我们适应了时差,在休息室里免费喝咖啡是一项巨大的福利。离什么都很近,特别是火车站,这是非常方便的。
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回复来自卢塞恩万丽酒店的Director of OperationsRenaissanceLucerne
2018年12月18日已回复
Dear Guest, We thank you very much for sharing your wonderful feedback. Your comments on TripAdvisor are very important to us and we believe other travellers will also enjoy reading your kind words. First, we would not only like to thank you very much for your loyalty towards Marriott International, but also for having chosen the Renaissance Lucerne Hotel while staying in Lucerne. We are delighted to read that you enjoyed your stay with us in Lucerne thoroughly and took advantage of our lounge on the first floor with complimentary tea and coffee facilities. We hope to have the opportunity to welcoming you back again to the Renaissance Lucerne Hotel soon and thank you for your praise and recommendation. Best greetings from the city of lights, Lars Studer Director of Operations
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TripAdvisor 独家授权的专业照片卢塞恩万丽酒店
The Superior Room at the Renaissance Lucerne Hotel
Black Mold around AC Vent
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Dear Craig M, We offer laundry service in collaboration with a textile cleaning company from Monday to Friday. You will find laundry bags with a price list in your wardrobe. Once you have filled out the list, you can either call reception to pick up the bag or drop it off at reception. Laundry will be collected at 8am and returned to your room in the afternoon or early evening. I hope that this information has been helpful, should you have any further questions please do not hesitate to contact us directly. We hope to welcome you soon to the Renaissance Lucerne Hotel! Best greetings, Lars Studer Director of Operations
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CAn you confirm my reservation in the name of Lahoti for 2 pax on 19 May'18 as I am unable to find your email id.
Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank you very much for understanding. Best regards from Lucerne, Lars Studer Director of Operations
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Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with your reservation? Please do not hesitate to contact us again if you have any further questions. You are also welcome to write us directly. We would be very pleased to welcome you soon as our guest. Kind regards from the City of Light - Lucerne, Lars Studer Director of Operations
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Hi we have made a booking for honeymoon and have few requests.. can you kindly provide your email id ?
Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite you to visit our homepage in order to find all requested information. Best regards, Renaissance Lucerne Hotel
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Do you offer any benefits to Starwood Preferred Gold members?
Dear Sir, Thank you very much for the shown interest in the Renaissance Lucerne Hotel. You would need to link your SPG account to a Marriott Rewards account in order to be able to profit from the loyalty program benefits. In the hope to have the opportunity to welcoming you to Lucerne soon, we remain at your disposal for any further information we may provide. Best regards, Renaissance Lucerne Hotel
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价位
US$206 - US$508 (基于标准间的平均价格)
其他名称
schiller hotel lucerne
位置
瑞士卢塞恩州卢塞恩
客房数量
86
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