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奥拓格拉芙集团卢塞恩酒店
The Hotel Lucerne, Autograph Collection

479 条点评
在68家卢塞恩酒店排名第10
旅客 (162)
客房和套房 (91)
餐饮 (9)
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在 卢塞恩 的 68 家酒店中排名第 10
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100非常适合步行
评分:100/100
147 家餐厅0.5 公里内
26 个景点0.5 公里内
479 条点评
196 张照片
14问答
0 个房间贴士
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我和我妻子强烈推荐这家酒店。位于市中心安静的位置,步行距离可以到达很多景点,对面有一个可爱的公园。工作人员很出色——在我们出发的前一天晚上,我在城里丢了钱包。我们离开后,酒店费了好大的劲才把它从警察局找回来,并转交给我。如果你可以选择的话,我推荐角落套房。
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从琉森火车站出来很快就看到这栋1907年落成的建筑,酒店服务人员都是一身黑西装非常酷,房间据说是法国建筑师Jean Nouvel设计的,天花板画像来自经典电影剧照,所以有可能对着裸女或猛男入睡。
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回复来自奥拓格拉芙集团卢塞恩酒店的Director of OperationsManagerTH
2018年12月16日已回复
Dear Guest, Thank you very much for having taken the time to evaluate your stay at THE HOTEL Lucerne, Autograph Collection and for sharing your feedback on TripAdvisor. We are delighted to read that you enjoyed especially the hotel’s unique style and design, by Pritzker Prize winner and film lover Jean Nouvel. It was his work in designing the hotel that was inspired by the ingenuity of the star actors and directors from his favourite films, creating a hotel that is equivalent to taking a dream journey through the big-screen epics of cinematic history. We look forward to welcoming you back to THE HOTEL Lucerne, Autograph Collection again soon. Yours sincerely, Lars Studer Director of Operations
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这家酒店的房间是我见过的最精彩的艺术品,天花板上有壁画,非常靠近火车站和餐厅。街对面有一个公园,很适合坐下来享受早晨的咖啡。很大的房间和舒适的床,带有自动百叶窗的遮光设备,非常酷。
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回复来自奥拓格拉芙集团卢塞恩酒店的Director of OperationsManagerTH
2018年11月21日已回复
Dear Guest, Thank you very much for having taken the time to evaluate your stay at THE HOTEL Lucerne, Autograph Collection and for sharing your wonderful feedback on TripAdvisor. We are delighted to read that you enjoyed not only the hotel’s unique style and design by Mr. Jean Nouvel, but also the city centre location with its surrounding. Furthermore, we are happy to see that you took advantage of the nearby park to enjoy your morning coffee. Moreover, it is a pleasure for us to read that you not only enjoyed the allocated room with its’ comfortable bedding and state of the art technology. We look forward to welcoming you back to THE HOTEL Lucerne, Autograph Collection again soon and thank you for the praise. Yours sincerely, Lars Studer Director of Operations
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这家酒店小而漂亮,位置方便,轻松步行到卢塞恩周围的地方。房间很不错,虽然没有很好的照明,但是有很宽敞的空间,不错的床和一个不错的浴室。五楼的景色真美。早餐非常棒。酒店工作人员非常友好,知识渊博,走出门为我们指路,热情迷人。竖起两个大拇指给他们点赞。
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回复来自奥拓格拉芙集团卢塞恩酒店的Director of OperationsManagerTH
2018年11月19日已回复
Dear Guest, We thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne, Autograph Collection. Your comments are very important to us and we believe other travellers will also enjoy reading your kind words on TripAdvisor. It is a pleasure for us to read that you felt comfortable in our city centre hotel and enjoyed the allocated room on the 5th floor with its view. Moreover, we are delighted to read that you not only enjoyed the rooms’ comfortable bedding and bathroom, but also the provided staff service by our highly motivated associates. We look forward to welcoming you to THE HOTEL Lucerne, Autograph Collection again soon. Thank you very much for the two thumbs up and your praise! Best regards from Lucerne, Lars Studer Director of Operations
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作为阿瓦隆河游船之旅的一部分,在这家酒店住上两晚真是令人失望。阿瓦隆在过去几年里都是预订皇宫酒店,但由于酒店因翻修而关闭,这家酒店取代了它。这栋建筑给人的感觉就像曾经的银行,有着狭窄的黑色走廊和混凝土墙。房间是简朴的,现代的,但没感到温暖和舒适,壁橱是不锈钢电话亭!在天花板上画的奇怪的壁画至少可以说是奇怪的。酒吧和餐馆每次都需要直接付款,因为他们都是外包的。我宁愿选择一家拥有类似的瑞士氛围和经典外观的酒店,感觉这家精品酒店还有很多不足之处。我想要的感觉是我在瑞士,而不是纽约,这种类型的酒店一般在纽约才会出现。
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回复来自奥拓格拉芙集团卢塞恩酒店的Director of OperationsManagerTH
2018年10月2日已回复
Dear Guest, Thank you very much for having taken the time to evaluate your stay at THE HOTEL Lucerne, Autograph Collection. It is with big regret to learn, that we did not meet your expectations in regards to the designe by French leading architect, Pritzker Prize winner and film lover Jean Nouvel. We do have a sister property next door, the Renaissance Lucerne Hotel, which is more classic in style. Gladly we would have offered an alternative solution. Therefore, we encourage to always addressing any issues immediately. Once again, we thank you for your valued feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We hope to have the opportunity to welcome you back to Lucerne soon, either to THE HOTEL Lucerne, Autograph Collection or if you like to try the Renaissance Lucerne Hotel. Yours sincerely, Lars Studer Director of Operations
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It is just a three minutes walk from the train station.
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May I know how much is breakfast?
Dear Sir, Thank you for your interest in THE HOTEL Lucerne, Autograph Collection. Of course you may ask us how much breakfast costs. On this point I would also like to inform you that we do not offer a breakfast buffet, instead we serve it as a la carte version. Our guests get a nice tower with different cuts of meat and cheese as well as salmon. We also serve various yoghurts, juices, muesli and much more. In addition, you are also invited to order fresh egg dishes, which are freshly prepared for you. Our lovely a la carte breakfast costs CHF 30.00 per person. If you have any further questions or if we can be of assistance with additional information, please do not hesitate to contact us again. Best regards from Lucerne, Lars Studer Director of Operations
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The hotel has a parking?
Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception in advance to order valet parking services. The whole team of The Hotel Lucerne, Autograph Collection would be more than happy to welcoming you to Lucerne soon. In the meantime we wish you the very best and remain with kind regards. Marc Lechmann General Manager
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价位
US$255 - US$529 (基于标准间的平均价格)
其他名称
hotel lucerne
原名为
The Hotel
位置
瑞士卢塞恩州卢塞恩
客房数量
30
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