They will store luggage for you if you are their guest. We stored our luggage after check out and spent the day in Zurich before heading to Luzern in the afternoon without a problem.

Dear sir or Madame, thank you for your message and interest at the Novotel Zürich City West. All areas of the hotel are accessible by wheelchair. We recommend that you make the reservation directly with the hotel, so that we can provide the best suitable room. Best regards Your Team of the Novotel Zürich City West

Dear Sir or Madame, We are very glad for choosing our hotel and to welcome you soon at the Novotel Zürich City West. We are happy to send you some information to make your arrival a little easier. Arrival at the main station: Follow the signs for tram line 4, direction Altstetten. The exit for the hotel is the Technopark station, a 2-minute walk to the hotel. The journey takes 10 minutes. The mini bar filling depends on the booked room category. In our superior rooms we provide a bottle of water free of charge on the day of arrival. Various soft drinks per day are included in the Executive and Suite categories. We are at your disposal at any time for further information. Sincerely Yours Novotel Zürich City West