Marktgasse Hotel (苏黎世) - 36条旅客点评与比价

Dear guest Ccc1978 Thank you for taking the time to tell us in detail about your visit at the Marktgasse Hotel. We are very sorry that your experience regarding the service level did not exceed your expectations; please allow me to express my sincerest apologies. Ther is a detailed explanation card in each room about the Spa and we also provide at the front desk for all guest bags, with towels. At Marktgasse Hotel, we continuously strive to meet your needs and expectations; therefore your honest feedback is very important to us. Please rest assured that we are taking the appropriate measures at friont desk to address the the spa/ bathrobe issues to prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to serve you in future again. Best Regards John M Rusaterholz, General Manager

XXXXX 写了一条点评 2019年5月

1 分享

在老城区里的好位置

在老城区位置很棒，酒店员工很乐于助人，床也非常舒服，房间大小合适，床够大。早餐有两份，我11点退房。洗手间厕所的空间能更大些就更好了。会再次入住。

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回复来自Marktgasse Hotel的ManagerJohnMR2

2019年8月7日已回复

Dear EERP22 Thank you very much for staying at our Marktgasse Hotel and your lovely feedback - we do appreciate this a lot. In regards to the space for toiletries . we do work on a solution! Thank you again - hope to see you once you visit Zurich next time! Best Regards John M Rusterholz, General Manager

Nathan S 写了一条点评 2019年4月

9 分享4 推荐

很好的地理位置

酒店所处的位置很好，在淡季的时候很安静，但是在夏季的时候可能会更有人气吧（酒店附近有许多酒吧俱乐部，但都有点俗气枯燥）。房间很干净，尽管有点小但设备齐全，小还是可以理解的，没有任何抱怨。

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回复来自Marktgasse Hotel的ManagerJohnMR2

2019年8月7日已回复

Dear nathansL5159NQ Thank you so much for staying with us at the Marktgasse Hotel and your nice feedback. We wish u all the best! John M Rusterholz, General Manager

Aggieteena1005 写了一条点评 2019年3月

阿肯色州35 分享17 推荐

差不多五颗星

酒店很棒，服务员十分随和。拥有非常便利的设施的现代化酒店。地理位置很好。唯一的缺点是不断从交流电管发出的低噪音十分恼人，让人难以入睡。

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回复来自Marktgasse Hotel的ManagerJohnMR2

2019年8月7日已回复

Dear Aggieteena1005 Thank you for taking the time to tell us in detail about your visit at the Marktgasse Hotel. We are very sorry that your experience regarding the A/C did not meet your expectations; please allow me to express my sincerest apologies. At Marktgasse Hotel, we continuously strive to meet your needs and expectations; therefore your honest feedback is very important to us. Please rest assured that we are taking the appropriate measures with our maintenance to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards John M Rusterholz, General Manager

Rosamund S 写了一条点评 2019年3月

英国伦敦29 分享17 推荐

靠近中心，干净舒适

酒店维护良好，位于老城区中心，能步行到主要的车站。工作人员热情友善，乐于助人，他们及时帮我们把淋浴修好。房间是极简主义，内部干净，你需要的一切都在这里。我们喜欢这里的早餐(水煮蛋很好吃)，但食物太多了。我们提出了要求，并得到了一个袋子，这样我们就可以把当天晚些时候不能吃的东西打包当零食吃。酒吧里气氛很好，我们两个晚上都在那里喝了几杯睡前酒。我们肯定还会再来的。

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回复来自Marktgasse Hotel的ManagerJohnMR2

2019年8月7日已回复

Dear RosamundS Thank you very much for your encouraging feedback on TripAdvisor as well as for your stay at the Marktgasse Hotel. We do apologize for the issues you faced with the shower - and i am very happy to hear that this issue could be solved on the spot! We are pleased to read all your positive comments. Our team will be encouraged by your remarks. Feedback like yours is always a motivation for our daily business. Many thanks. We look forward to serving you in the future. In the meantime, we wish you all the best. Warm regards, John M Rusterholz, General Manager