Dear ChezCossie, Thank you for taking the time to share your experience with us. I am very disappointed to read that we weren’t able to meet your expectations regarding your room. Our 213 rooms are all different in shape and size. The standard rooms are provided with indoor or street view. However we also have superior and superior XL facing the canal and city. Despite this experience I do hope we may welcome you again. With kind regards, Guest Relations
Dear Yonit, thank you very much for sharing your details with us on Tripadvisor. I am sorry that we failed to meet your expectations regarding the additional bed. Parents usually book a double room and they add the rola bed in their room for their children. Our rola beds are mostly used for children up to 12 years old. This is also the reason why I have contacted you prior to your stay, to inform you that our rola beds might not be perfect for you. Our hotel also offers triple rooms with 3 fixed beds within, this is more usual for 3 adults. For your next travel to Amsterdam and hopefully our property please do contact us prior to your arrival so that we may assist you with your reservation. With best regards, Guest Relations
Dear guest, Thank you for sharing your experience with us. I am glad to read that you enjoyed your stay at NH City Centre. It is true that our hotel is located in the heart of Amsterdam which makes it close to all the main points of attraction. Furthermore, thank you for your positive feedback concerning the facilities of our hotel. We are looking forward to welcome you back in the future. Kind regards, Guest Relations
thank you very much for being a guest of NH City Centre and for this wonderful review. It is a delight to read that you chose our hotel for the second time during your stay in Amsterdam. Your kind words regarding our staff, breakfast and cleanliness is very much appreciated by our entire team. We all hope to may welcome you and your family back for a third time. Warm regards, Guest Relations
Dear Yolanda, thank you for taking the time to share your experience on Tripadvisor. I am very pleased to read your positive remarks regarding our team and location. It would be my pleasure to welcome you again. With best regards, Guest Relations