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哥本哈根沃克阿普-伯格嘉德酒店
Wakeup Copenhagen, Borgergade

3,290 条点评
在124家哥本哈根酒店排名第50
旅客 (935)
360
全景 (7)
客房和套房 (322)

关于

在 哥本哈根 的 124 家酒店中排名第 50
地点
卫生与卫生
服务
优惠度
酒店设施
免费高速WiFi
公用Wifi
无烟酒店
残障通道
精通多国语言服务人员
客房特色
空调
无烟房
无障碍客房
酒店信息
酒店风格
位于中心地带
Modern
酒店星级

位置

全屏
100非常适合步行
评分:100/100
264 家餐厅0.5 公里内
91 个景点0.5 公里内
3,288 条点评
1,045 张照片
69问答
0 个房间贴士

点评

旅行者评分
  • 767
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  • 203
  • 136
时节
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  • 中文(简体)
我们刚从这家酒店住宿回来。房间非常干净舒适,满足我们的需求。在美丽的哥本哈根,酒店的位置非常完美,适合城市度假。下次再来的时候,我们肯定还会来此住宿。
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这家距离市中心很近而且看起来很不错的酒店结果却成了一场噩梦。房间非常小,房间设计也很不合理(电视只能从浴室里看),撇开这些不谈,最糟糕的是接待处的工作人员。首先他们把我们离开的日期搞错了,取消了我们的房卡,所以我们都进不了我们的房间了,但是他们甚至都不跟我们说声道歉,反而幸灾乐祸的。酒店经理绝对是最差的。所以我推荐除这家酒店以外的任何其他酒店。
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回复来自哥本哈根沃克阿普-伯格嘉德酒店的ReceptionschefKirilK122
回复时间:2天前
Dear Bardogh1975, Thank you for your review on TripAdvisor. It has a great value for us in our constant efforts to improve in all segments. We are very sorry that we have not lived up to your expectations during the stay and that there are a lot of things that have not happened correctly. It is certainly not our normal level of service and we will work very purposefully to improve that part of our service. We wish you a wonderful day Yours sincerely Team Wakeup / Kiril
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这家酒店最好的地方就是它的位置,洁净度和现代化。服务很好。但我缺少的是一部房间里的电话或联系前台的一种方式。如果酒店里有酒廊或其他用餐(除了早餐之外)选择就更好了。无线网络经常掉线,如果不掉的话速度还可以。床很舒服。
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与这家酒店合作收集的点评
回复来自哥本哈根沃克阿普-伯格嘉德酒店的ReceptionschefKirilK122
回复时间:4周前
Dear Paradise57811926637, Thank you for your review and for the constructive comments and suggestions. We are very pleased that we have lived up to your expectations during your stay in relation to our location, cleanliness in the rooms and not least our service. Wakeup Borgergade is a two star concept hotel where there are no phones in the rooms. Of course, we will take your proposal seriously for the future. For the same reason there are no other dining options in the hotel besides breakfast. However, our location offers many dining options near the hotel. We will be happy to welcome you again at our hotel on your next visit to Copenhagen Yours sincerely Team Wakeup / Kiril
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房间让人有一种焕然一新的感觉,感觉很好。感觉就像在一个船舱里,床的三面靠墙,浴室很小。我住了下来后,他们似乎已经改变了房间的分类,虽然我没有住最便宜的房间,房间仍然很小,但有一扇窗户。如果你住一晚,晚到早走,来这里住不错。不要带朋友来,房间太小了。别为早餐操心了,反正那里什么都不好吃。位置很棒。
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回复来自哥本哈根沃克阿普-伯格嘉德酒店的ReceptionschefKirilK122
2019年4月7日已回复
Dear bee438, Thank you very much for your review. We appreciate your feedback, which is a great help in our ongoing efforts to improve our concept, services and facilities. We are pleased that we have partially lived up to your expectations during your stay. Wakeup Copenhagen is a new and modern two star concept hotel where we strive to make our rooms functional for our guests. All our rooms naturally have windows that are new and soundproof. In any case, we still hope that we can welcome you on another occasion. Yours sincerely Team Wakeup / Kiril
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酒店唯一的优点是地理位置好,除此之外,服务非常糟糕。服务人员不打扫房间,只铺了床,浴室也没清扫,甚至连毛巾都没换。要是你忘带牙刷了,酒店倒是有卖,而不是免费提供的,然而房价并不便宜。P.S.前台接待员也超级不友好。
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回复来自哥本哈根沃克阿普-伯格嘉德酒店的ReceptionschefKirilK122
2019年2月25日已回复
Dear anak0303, Thank you very much for your review. We appreciate your feedback, which is a great help in our ongoing efforts to improve our concept, services and facilities. We are pleased that you have chosen Wakeup Borgergade for your hotel during your visit to Copenhagen and that we lived up to your expectations for our location. At the same time, of course, we are very sorry that we did not live up to your other expectations of the stay. It is very regrettable that we did not replace the towels even though they were laid on the floor. It is certainly not our normal service level. We are also sorry that you did not have a good experience with our staff. We treat our reviews very seriously and will therefore use them to improve us in all of the above areas. We wish you a good day and would like to thank you for your review once again. Yours sincerely Team Wakeup / Kiril
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价位
US$125 - US$227 (基于标准间的平均价格)
位置
丹麦西兰岛哥本哈根内城
客房数量
498
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