北极树屋酒店 (罗瓦涅米)

Dear 396hilaryj, thank you for sharing your kind words with us! It is wonderful to hear you've enjoyed your stay with us, and have been able to meet your expectations well. The beds, which have been custom made for us are indeed heavenly and most of our guests do not want to leave the bed in the morning. I am also pleased to hear you have found our team members professional and friendly, we train our team to welcome the guests like they were welcomed into their own homes - with kindness and care. Thank you again for sharing your stay with us here at the Arctic TreeHouse Hotel, and we hope to see you sooner rather than later! With warm regards from the snowy Arctic Circle, Tina Kaikkonen Arctic TreeHouse Hotel

很棒的酒店

我们在北极树屋酒店有一次很棒的住宿。温馨的房间，很棒的早餐，还有友好的人们。房间里景观真的太棒了！在餐厅里可以坐在壁炉边享用一杯酒水实在太美好了，尤其是在一个寒冷的日子里！

Dear medelius2018, thank you for taking the time to share your stay with us! It is always a pleasure to hear our guests have enjoyed their stay with, and wonderful to hear you've taken to the Finnish way of sitting and relaxing by the fireplace. It is the heart of the house, and one usually does not want to leave the fireplace as it is no nice and cozy. Hope to see you again at the Arctic TreeHouse Hotel, Tina Kaikkonen Arctic TreeHouse Hotel

无WiFi，无热水！

入住的一刻，洒店大堂环境舒适，还有一杯免费热朱古力或咖啡提供，在这严寒的天气里，是非常贴心的，员工的服务态度亲切，我们住得比较远，洒店提供免费接送服务，都不用等太久，但入住后wifi时常很弱或断缐，没有内线电话，热水提供方面只够急急洗澡就够，如果你想再享受洗澡的放松，等很久也没有热水供应，早餐方面菜色提供也比较少。价格和服务不平衡。

一个必须去看的地方、一个令人惊叹的旅店

住的地方很好，酒店的员工非常友好，非常出色，他们特别乐于助人，酒店干净舒适。酒店更喜欢用WhatsApp信息来与顾客沟通，从我们的经验来看，他们一般会在5分钟内回复，因此我会向很多人推荐这个地方！我们发现了一个小窍门，如果你不开车，有出租车往返，但是在前一天晚上预约出租车会有附加费，所以请在当天预约出租车。

Dear NFW33, thank you staying with us and for sharing your stay on TripAdvisor! It is wonderful to hear you've enjoyed your stay at the Arctic TreeHouse Hotel, and especially have found our team amazing. They'll love hearing that! We hope to see you soon again, especially summers are something else when the sun never sets, and one can enjoy the rivers with watersports or just taking in the green nature around. Warm regards from the Arctic Circle, Tina Kaikkonen Arctic TreeHouse Hotel

北极树屋酒店

这家酒店坐落的地方非常漂亮，但就酒店本身而言……我没有什么好说的。小树屋拥挤不堪，里面满是大家具，但哪都找不到一张边桌。浴室很小，我们预订的3间小木屋（2间卧室）中有2间屋子，在我们到达时就很脏。工作人员非常热情愉悦，但做起事情来没有方向毫无头绪。餐厅里似乎没有人去关心照料顾客，也没有人费心去了解自己所提供的食物。一切都杂乱无章，脏兮兮的，而且房间（网页上的照片太棒了）的价格（想想在巴黎丽兹卡尔顿或者在纽约皇冠假日酒店的5星际套房）与机场酒店的价格相当。酒店的位置和场地都还不错。

Dear AnjaP189, thank for your stay and sharing your feedback with us on TripAdvisor, and I am truly sorry we have not been able to deliver the magical experience we usually do. Our service is something we pride ourselves with, and I am sorry to hear we have not been able to deliver good service. Our team usually shows genuine care for our guests, as we wish all of our guests stay to be exceptional in every aspect, and therefore I wish to express my sincerest apologies on not showing that during your stay with us. The same applies to basics like cleaning, and the hair in the linen was brought to my attention immediately on the day of your stay. I have contacted our linen provider immediately to discuss with them, as this is unacceptable in our standards. This should not have gone unnoticed by our team either, and therefore I have also taken this up with the team at the housekeeping as well to make sure it does not happen again. Thank you again for taking the time to share your stay with us, and I do hope you give us another chance when visiting Rovaniemi. When making travels plans to the Arctic Circle, please contact me directly at tina@arctictreehousehotel.com to arrange everything for you and make sure your stay will be as magical as we promise. Sincerely, Tina Kaikkonen Hotel Manager Arctic TreeHouse Hotel

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价位

US$219 - US$1,031 （基于标准间的平均价格）

位置

芬兰拉普兰罗瓦涅米

客房数量

60

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北极树屋酒店 (罗瓦涅米)
Arctic TreeHouse Hotel

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北极树屋酒店 (罗瓦涅米)

北极树屋酒店 (罗瓦涅米) Arctic TreeHouse Hotel

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北极树屋酒店 (罗瓦涅米)
Arctic TreeHouse Hotel