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维也纳美居酒店
Mercure Wien City

1,182 条点评
在362家维也纳酒店排名第149
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地点
卫生与卫生
服务
优惠度
卓越奖
绿色领袖 绿色合作伙伴
酒店设施
其他俄语频道
客房送餐服务
酒吧/大堂
免费高速WiFi
提供上网服务的商务中心
残障通道
Spa
干洗服务
会议室
洗衣服务
精通多国语言服务人员
会议设施
无烟酒店
允许携带宠物 (可带狗/宠物)
公用Wifi
俄罗斯国家广播电视公司 (RTR)
第一频道(俄罗斯)
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套房
无烟房
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点评及其他
1,181 条点评
299 张照片
26问答
0 个房间贴士
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我们在这家酒店住了愉快的两晚。房间是标准的双人房,很干净,也很安静,,淋浴间不错,床也很舒适。因为到那里的时候很热,所以我们对里面的冰箱和空调都非常满意,同时我们也对里面的茶/咖啡制作设备很感兴趣。工作人员非常友好和乐于助人。这家旅馆位于一个很好的位置,在主要景点都是在步行距离之内。总而言之,这是在维也纳的时候住得非常愉快的一个地方——谢谢。
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回复来自维也纳美居酒店的Managermercure_wien_city
2017年7月10日已回复
Dear Mrs. Mopp, thank you very much for your positiv review of your stay in the Mercure Hotel Wien City. It is fantastic to hear how much you have enjoyed your time. We belive very much, that an air conditioning and mini bar was very welcome on these hot days . Thank you also in the name of our employees for the nice words concerning the friendliness. This is of course always a very special highlight. We would be very happy to see you again soon. With best regards Christina Bonertz General Manager
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我们住在312号房间。十字通风系统不工作,房间变得非常热,拥挤。我们几次打电话都没有回应。我们不得不打开窗户睡觉。 美居这么大的品牌,服务水平却这么差。 不推荐给任何人
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回复来自维也纳美居酒店的Managermercure_wien_city
2017年5月12日已回复
Dear Guest, I would like to offer my sincere apologies for the faults and human errors regarding the unvailable reception and the air condition not properly working. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Christina Bonertz General Manager
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一个基本但令人满意的酒店,地理位置优越——通过地铁车站,可以方便地进入城市的各个角落。5分钟走路的距离。早餐有很多选择,更重要的是免费的流动咖啡!虽然酒店内没有餐厅,但在步行距离内有很多不错的餐厅。我推荐泰国的外卖,几乎和我吃过的最好的泰国菜一样。
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回复来自维也纳美居酒店的Managermercure_wien_city
2017年4月28日已回复
Dear Michaela, Thank you for your nice feedback concerning your stay in our house. We are glad that you were satisfied with the location and also with the rich breakfast buffet. The choice to try the thai restaurant near the hotel was actually very clever. Because the quality of the food is almost not surpassable. I hope that we may welcome you again at Mercutre Wien City. Kind Regards Christina bonertz General Manager
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靠近所有的景点,良好的上级房间,喜欢这里的早餐,以及专为家庭提供的大桌子。处于维也纳中的好位置。大量的餐馆都在安静的地区,靠近主广场,步行大约15分钟,喜欢的motto&fluss餐厅,只是需要过河。
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回复来自维也纳美居酒店的Managermercure_wien_city
2017年4月28日已回复
Dear Sir or Madame, We are glad to hear that you enjoyed the location of our hotel, the breakfast and the restaurants in the area. The Motto am Fluss was certainly a good choice. We are already looking forward to welcoming you again soon! Kibnd Regards Christina Bonertz General Manager
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很喜欢这个酒店,工作人员们非常好...位置也很棒,这个房间是在欧洲我们旅途中遇到的最好的了...我唯一建议的一点是要为旅行者们提供国际适配器
我们没有欧洲插头,酒店也没有提供任何适配器给我们..但我还是很想再次回到这个可爱的酒店。
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回复来自维也纳美居酒店的Managermercure_wien_city
2017年4月14日已回复
Dear Mercure Guest, Thanks a lot for this overwhelming feedback on your stay with us. It is wonderful to read how much you enjoyed your time with us and that we could impress you with our personal service. Thank you for the reference regarding the adapter. It is actually that we have some on the reception however, however we do not seem to have enough. After the Easter days we will immediately take care of an increase, thanks for the constructive reference. My Team and I are looking forward to welcoming you back as a guest hopefully soon. With kind regards Christina Bonertz General Manager
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所有照片旅客客房和套房餐饮商务中心和活动室
官方提供的照片 维也纳美居酒店
官方提供的照片 维也纳美居酒店
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Chambre Pop Art
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Esta muy lejos de los mercadillos navideños ? Hablan español los recepcionistas !?
Salve vorrei sapere si possono prenotare delle escursioni fuori Vienna direttamente nell'hotel?Essendo il mio inglese molto elementare c'è qualcuno che parli in italiano nell'hotel? grazie a tutti..
Salve non penso che l'hotel organizzi escursioni e in hotel alla reception nessuno parlava italiano
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Hi, how much would the taxi cost from the airport to this hotel? And what about public transport? Thank you and hope to stay at this hotel soon.
Apologies for late reply. The fare for taxi for us at the time was about 23 Euro. There are other ways to get into the centre a lot less expensive --- but we were tired and wanted a shower asap!!!
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“Ciao. E' in zona centrale? Ci sono mercatini di Natale vicino? Com'è la colazione (sopratutto dolce)?” 8 ore fa
Cara Marika, la ringraziamo per il suo interesse al Mercure Wien City. In pochi minuti e anche a piedi, puo raggiungere il centro di Vienna.Ci sono molti mercatini di Natale a Vienna e in diversi punti della citta. Il mercato piu vicino si puo raggiungere in 10 minuti. Il nostro obiettivo e quello di offrire ai nostri ospiti il miglior inizio possibile della giornata, per questo motivo diamo molta importanza ad una colazione che si distingue per la sua freschezza , la sua qualita e la sua quantita. Per ulteriori informazioni non esiti a contattarmi. Cordiali saluti Gloria Miceli Receptionist
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i would like to know what are the room facing options and whether any shuttle service is available to main market areas / tourist areas?
the rooms are facing the street or the back yard. There is no shuttle busses provided by any hotel in Vienna as all the tourist attractions are reachable by foot or public transport.
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11
价位
US$88 - US$258 (基于标准间的平均价格)
其他名称
mercure wien city hotel viennamercure hotel wien citymercure hotel vienna
位置
奥地利维也纳维也纳利奥波德城
客房数量
123
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