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快捷假日普尔酒店
Holiday Inn Express Poole

1,053 条点评
在13家普尔酒店排名第8
旅客 (73)
360
全景 (6)
客房和套房 (109)

关于

在 普尔 的 13 家酒店中排名第 8
地点
卫生与卫生
服务
优惠度
酒店设施
酒店内付费私人停车场
免费高速WiFi
免费早餐
棋盘游戏/拼图
提供上网服务的商务中心
会议设施
行李寄存
报纸
安全停车
停车
免费上网
WiFi
公共 WiFi
网络
酒吧/酒廊
餐厅
提供早餐
自助早餐
小食吧
会议室
传真/复印
无烟酒店
共用休息室/电视区
24 小时前台服务
快速入住/退房
干洗
洗衣服务
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客房特色
无烟房
家庭房
空调
办公桌
客房整理服务
安全
平板电视
浴缸/淋浴
电话
瓶装水
熨斗
吹风机
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酒店信息
酒店星级
酒店风格
位于中心地带
Modern
所说语言
英语, 西班牙语, 印地语, 匈牙利语 和 2 种其他语言
酒店链接
访问酒店网站
特价:套餐优惠
酒店优惠信息
1,053 条点评
16问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
预定了一晚,但是由于车厢里糟糕的互联网连接不小心定了两晚。尽管在前台登记入住的时候向前台说明了情况,但是他们依然让我支付两晚的钱。并且客房里面来自街道的噪音非常大,遮光性也很不好。再也不会来了!
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你能预料到自己能从快捷假日酒店获得什么,但这家酒店没有带来任何惊喜。浴室有点过时,但非常干净。早餐还不错,就是一般的自助餐。工作人员很有帮助。如果你想步行到火车站,这里的位置不太理想。
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回复来自快捷假日普尔酒店的ManagerMgrPOOLE
2019年5月8日已回复
Dear Lesr558, Thank you for your review reflecting your recent stay with us, your feedback is appreciated. I am delighted to see your overall stay with us matched your expectations however with regards to your comments reflecting our location I am surprised as we are regularly complimented on how close we are to local amenities such as Poole Quay Harbour Front, Dolphin Shopping Centre, Poole Bus Station and Poole Train Station. I hope to welcome you back soon. Jack Davies - Senior Guest Service Manager
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这是一家干净明亮的时尚酒店,但是我的入住体验被粗鲁又不热心的前台员工给破坏了。前台工作人员坚持说我没有付房费,尽管他们有我名片的详细信息——他们坚持用我的个人卡付款——但这些都是毫无意义的。然而,更让人惊讶的是,他们俩似乎认为,翻白眼和大笑是很正常,而且并没有给客人提供专业、有礼的服务。避免来这里吧。
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回复来自快捷假日普尔酒店的ManagerMgrPOOLE
2019年4月27日已回复
Dear Penryn_1979, Your review is appreciated regardless if it is positive or negative as this helps us improve our services for the future. I am disheartened and surprised by your comments as you can see from our previous reviews our team here at the hotel are always complimented on their service being friendly and efficient. I have looked into your case further and can see your reservation was booked as a Best Flexible Rate which means payment is due upon arrival as per the terms and conditions of your confirmation. We require a credit card during booking to guarantee the reservation however this card must be presented upon arrival and the pin must be manually entered by the cardholder. Failing this, we require your company to send us a third party payment form confirming they will pay however as your company failed to do this we were unable to charge the business card on the system, hence why our team asked you for payment upon check in. We have never received such a complaint as this before regarding our team and if you would like to discuss this further please do not hesitate to contact myself. Jack Davies - Senior Guest Service Manager
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我对房间和满意,餐饮包括早餐。作人员都很专业,乐于助人,唯一让人讨厌的记忆是我的房间钥匙卡一直处于关闭状态,即使它不在我的视线范围内,也不与手机相连……停车要收费……
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回复来自快捷假日普尔酒店的ManagerMgrPOOLE
2019年4月10日已回复
Dear MinallUK, Thank you for your review reflecting your recent stay with us. I am delighted to see your overall stay with us was to your satisfaction. Our team are our biggest asset at the hotel and they are regularly complimented on their service which we are proud of. The key cards can be deactivated if left next to anything electronic whether it's a mobile phone, laptop or tablet however our reception team are here 24/7 to assist in reactivating this. There is a charge for parking due to the facilities being privately owned hence the charge, this is also stated on our website before booking. I sincerely hope to welcome you back in the near future. Jack Davies - Senior Guest Service Manager
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和我丈夫住了一晚。 我们当天出发时是9点30,到的有点早。 我们想停好车并稍后办理登机手续。 我们进去支付停车费,24小时价格合理,价钱为6英镑。 为我们服务的人很好,他表示,他会检查我们的房间尽快让我们入住, 在我们离开的时候一切都准备好,这对我来说是非常有帮助的。 房间很可爱,干净,没有任何问题。 早餐也很好吃。 我不遗余力的推荐这家酒店,你一定要来这里体验
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回复来自快捷假日普尔酒店的ManagerMgrPOOLE
2019年3月20日已回复
Dear Traceyr793, Thank you for your kind score and feedback reflecting your recent stay with us. I am delighted to see we could accommodate your early arrival so you were able to enjoy the rest of your day. Parking is charged at £6 per 24hrs for our hotel guests however this is due to the facilities being privately owned hence the charge. I have also passed on your kind comments to Raj. I am pleased to read your stay with us was to your satisfaction from start to finish and I look forward to welcoming you back in the near future. Jack Davies - Senior Guest Service Manager
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上一页
价位
US$100 - US$210 (基于标准间的平均价格)
其他名称
holiday inn express poole hotel poole, poole holiday inn express, holiday inn poole
位置
英国英格兰普尔
客房数量
85
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