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Hotel Saratz (Pontresina)

776 条点评
在21家Pontresina酒店排名第8
旅客 (229)
客房和套房 (82)
餐饮 (15)
卓越奖

关于

在 Pontresina 的 21 家酒店中排名第 8
地点
卫生与卫生
服务
优惠度
卓越奖
绿色领袖 金级
酒店设施
游泳池
餐厅
客房服务
有健身房的健身中心
免费高速WiFi
酒吧/大堂
Spa
会议室
会议设施
儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
室内游泳池
室外游泳池
宴会厅
托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
网球场
门房服务
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客房特色
小吧台
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店风格
绿色
风景优美
酒店星级

位置

全屏
67相对适合步行
评分:67/100
16 家餐厅0.5 公里内
1 个景点0.5 公里内
776 条点评
278 张照片
3问答
0 个房间贴士

点评

旅行者评分
  • 520
  • 205
  • 42
  • 7
  • 2
时节
旅行者类型
语言
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  • 中文(简体)
在这里我们感觉像是到了家里一样,我们在瑞士一个最令人印象深刻的区域呆了几天,这里的服务员很友好很专心细心。尽管是淡季,宽敞的房间、身体和心灵的健身保健项目还是非常齐全完整的。我们一定会再来这里。
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与这家酒店合作收集的点评
回复来自Hotel Saratz的GeschäftsführerSaratzHotel
2017年11月25日已回复
Thank you very much for your review! We are very glad to read that you have had a wonderful stay at the Saratz. A highly motivated team of 75 employees are giving every day their best performance to satisfy the needs of our guests. The compliments we receive are motivating us even more to improve our services and make a stay at the Saratz even more enjoyable. Wie hope to welcome you soon again at the Saratz and remain with sunny greetings. The Saratz Team with Thierry Geiger.
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这是我们连续第五年入住这家酒店。像以往一样的棒。我们总是选择朝南的房间,因为景色很美。早餐很好,有很多选择。在最后一天,我们很早就走了,所以他们给我们提供了一顿丰盛的早餐带走。服务是一流的。工作人员总是竭尽所能做到最好。房间很大,床也很舒服。
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回复来自Hotel Saratz的GeschäftsführerSaratzHotel
2017年3月18日已回复
Thank you very much for your review! We are very glad to read that you have had a wonderful stay at the Saratz. A highly motivated team of 75 employees are giving every day their best performance to satisfy the needs of our guests. The compliments we receive are motivating us even more to improve our services and make a stay at the Saratz even more enjoyable. Wie hope to welcome you soon again at the Saratz and remain with sunny greetings. The Saratz Team with Thierry Geiger.
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酒店很不错,餐厅和用餐服务都很不错。接待人员还可以。和其他的价格接近的酒店相比,这家酒店的房间还有改进空间。经理去哪儿了?(我们住了3晚多,一次都没见过经理,没能和他打招呼。和我们在别处体验过的大相径庭)。酒店很不错,要是很多小细节能改进就更好了。
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与这家酒店合作收集的点评
回复来自Hotel Saratz的GeschäftsführerSaratzHotel
2017年3月6日已回复
Dear Mr. P., Thank you for your review! We are pleased to read, that you have had a good time at the Saratz. The Hotel has been in business since 1865 and we are all very glad to receive always advice to make our service even better. We are sorry, that we haven't had the time to meet personally, but as you can immagine running a hotel is a very "sporty" job, and time is unfortunately not endless. We thank you also for your comment about presents at departure, which we always offer to customers staying for 5 or more nights. We are surprised that your comments are focussed more on what we could do better and you have not spend one word for the birthday chocolate cake you have received together with a bottle of Champagne. Wie hope to welcome you soon again at the Saratz and remain with best regards from the Swiss Alps. The Saratz Team with Thierry Geiger.
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酒店热情迎接了我们,酒店很舒适,氛围也很优雅。来迎接我们的是酒店的总管,十分感谢,这可不常见!我预订了三个晚上,但是住了两个晚上后要离开,他们没有收取我第三个晚上的费用,非常感谢。这样的服务水平是我非常看中酒店的一点,如果我再来蓬特雷西纳的话,我还会住这里。
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与这家酒店合作收集的点评
回复来自Hotel Saratz的GeschäftsführerSaratzHotel
2017年2月4日已回复
Thank you for your review! We are pleased to read, that you have had a good time at the Saratz. The Hotel has been in business since 1865 and we are all very glad to receive always advice to make our service even better. So if you have a good idea or an improvement for us, please do not hesitate to contact us, we will try to integrate it in our hotel. Wie hope to welcome you soon again at the Saratz and remain with best regards from the Swiss Alps. The Saratz Team with Thierry Geiger.
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这些点评为英文的机器翻译。 显示机器翻译?
+1
这是我们在Saratz的第七年,我们很高兴看到酒店保持了优质的服务和住宿。改变的一件事是,他们停止提供小型洗发水,而是在淋浴时安装了一个分配器。问题是他们没有在浴室附近安装一个,这是不方便的。这次我们住了一半 - 我们的第一次也是最后一次。 。 。他们没有提到饮料不属于交易的任何地方,服务器也没有费心去告诉我们。
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相册类别
所有照片旅客客房和套房餐饮泳池和海滩家庭和游乐区商务中心和活动室
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Hi, Do any of the rooms have beautiful views and a balcony?
Yes some of the rooms do have a nice view over the valley. I am unsure about balconies. There is a lovely balcony area by the bar where you can relax and look over the mountains. Blankets are provided.
1 个推荐
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Is the spa menu available in English?
Is transportation guest pass included in room rate (all-inclusive pass for regional trains, buses and cable cars)?
no, but you have a discounted one for some trips
0 个推荐
价位
US$241 - US$432 (基于标准间的平均价格)
其他名称
saratz hotel pontresina
位置
瑞士瑞士阿尔卑斯山格劳宾登州恩加丁地区和圣莫里兹Pontresina
客房数量
93
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