回复来自Kagi Maldives Resort & Spa的Guest Services / Front OfficeAishath Shaniya
回复时间：6天前
Dear Kagi Guest, Sunny greetings from Kagi Maldives Resort & Spa! Thank you for your wonderful review. We are thrilled to hear that you had a perfect holiday and that you were warmly welcomed upon your arrival. We are pleased that the service provided by our Chinese butler and restaurant waiter, Mohammed, met your expectations and contributed to a memorable experience for you and your family. It’s great to know that you enjoyed the various activities on the island, including yoga, Pilates, and diving. We are delighted that the crystal-clear sea and favorable weather added to your enjoyment. We appreciate your feedback and your score of 9 out of 10. Your insights are valuable as we continually strive to enhance our services. We look forward to welcoming you back and hope to achieve a perfect score on your next visit. Best regards, Kagi Maldives Resort & Spa
回复来自Kagi Maldives Resort & Spa的Guest Services / Front OfficeAishath Shaniya
回复时间：6天前
Dear Kagi Guest, Sunny greetings from Kagi Maldives Resort & Spa! Thank you for your detailed and positive review of your stay at Kagi. We are delighted to hear that your holiday exceeded your expectations and that you found our location and transportation options to be convenient and comfortable. We are pleased that you enjoyed the variety of beaches, lagoons, and open seas around our small island. It’s wonderful to know that Mr. Momo and the cleaning staff made a memorable impression with their attentive service. We also appreciate your feedback on the diverse and flavorful dining options, and we’re glad that you enjoyed the view from the Ocean Pool Villa. Your compliments regarding our service, the enthusiasm of our Pure Life Ambassador Li, and the various activities available, including yoga and snorkeling, are greatly valued. We are also glad that you found the gym to be well-maintained and equipped. Thank you for recommending Kagi to your friends. We look forward to welcoming you and your family back in the future for another wonderful vacation. Best regards, Kagi Maldives Resort & Spa
回复来自Kagi Maldives Resort & Spa的Guest Services / Front OfficeAishath Shaniya
回复时间：3周前
Dear Kagi Guest , Sunny greetings from Kagi Maldives Resort & Spa! Thank you for sharing your feedback regarding your recent stay at Kagi. We are genuinely sorry to learn about the aspects of your experience that did not meet your expectations. Your comments about the impact of rainy weather and the lack of entertainment are noted, and we are exploring ways to enhance the variety of activities and entertainment available for our guests, especially during inclement weather. We also apologize for the issues you encountered with the cleanliness of the buffet restaurant and the replenishment of items in your room. Please be assured that we take hygiene very seriously and will address the concerns regarding flies and overall cleanliness with our restaurant team. Additionally, we regret the inconvenience caused by the inconsistency in replenishing your mini bar items. We are reviewing our procedures to ensure that such issues do not recur and that our team is fully informed and equipped to meet our guests' needs efficiently. Your feedback is invaluable to us as we strive to improve our services. We appreciate your patience and understanding and hope to have the opportunity to offer you a more seamless and enjoyable experience in the future. Best regards, Kagi Maldives Resort & Spa
回复来自Kagi Maldives Resort & Spa的Guest Services / Front OfficeAishath Shaniya
回复时间：4周前
Dear Kagi Guest, Sunny greetings from Kagi Maldives Resort & Spa! Thank you for your thoughtful review! We are delighted to hear that Butler Li’s conscientious, enthusiastic, and patient service contributed to a five-star experience during your stay at Kagi Island. It’s wonderful to know that her dedication left a lasting impression on you. Once again, thank you for sharing this great feedback with us and we hope to welcome you back again soon. Best regards, Kagi Maldives Resort & Spa
回复来自Kagi Maldives Resort & Spa的Guest Services / Front OfficeAishath Shaniya
回复时间：4周前
Dear Kagi Guest, Sunny greetings from Kagi Maldives Resort & Spa! Thank you very much for taking your valuable time to leave us a great 5 star rating about your personal experience at Kagi. We are thrilled to hear that Li’s service made such a positive impact on your stay. Her thoughtful and meticulous approach truly reflects our commitment to providing a five-star experience. We are delighted that she contributed to your memorable visit to Kagi Island. Once again, thank you for sharing this great feedback with us and we hope to welcome you back again soon. Best regards, Kagi Maldives Resort & Spa
I think you can go every other night between the buffet, Italian and Asian- South American. There is a supplement to pay if you are not all inclusive. The food is superb.
