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凯恩斯香格里拉大酒店
Shangri-La Hotel, The Marina, Cairns

2,920 条点评
在63家凯恩斯酒店排名第16
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旅客 (1351)
客房和套房 (649)
餐饮 (99)

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地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
餐厅
有健身房的健身中心
客房服务
免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房内冰箱
小吧台
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码头景观
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酒店优惠信息
2,920 条点评
1,674 张照片
44问答
0 个房间贴士
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位置好,就在大堡礁码头旁,如果你计划在大堡礁进行活动。一进入酒店就给你宽敞开放空间的感觉。所有员工都有礼貌又友好。我们有一间又大又漂亮的房间,看得到码头的部分景色。房间里的浴室比我们住过的一些酒店房间要大。我们的房间确实有点小问题,但酒店经理Camile得体地帮助了我们,出乎我们的意料。再次谢谢Camile。
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回复来自凯恩斯香格里拉大酒店的General ManagerNicODonnell
回复时间:2周前
Dear Thomas L, Thank you kindly for taking the time to share your feedback with us and most importantly, taking the time to make special mention of our hotels greatest asset, our staff, especially Camille. We are very blessed to have such a great team who take great pride in their service to our guests. We hope to welcome you again some time. Best Regards, Nic
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我们在这里住了四个晚上,体验真是再好不过了。我们遇到的所有员工都很棒。我们的房间宽敞干净,游泳池很棒,位置也很好。强烈推荐!
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回复来自凯恩斯香格里拉大酒店的General ManagerNicODonnell
回复时间:2周前
Dear Susan H, It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort into training our team to ensure the highest level of personalised service. I’m delighted to hear you thoroughly enjoyed your stay. All the best and hope to see you soon! Warm regards
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我丈夫和我在这个非常友好的酒店里住了一晚。 它就坐落于码头旁边,坐在他们露天平台或者从我们房间的阳台上看所有的活动都令人心情愉快。 职员们对我们非常有帮助,有任何问题或者要求他们都及时处理。 我们也非常享受在房间里进餐、吃早饭的时候。 我非常推荐这家酒店。
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回复来自凯恩斯香格里拉大酒店的General ManagerNicODonnell
回复时间:4周前
Dear bronwynh748, Thank you kindly for taking the time to share your feedback with us and most importantly, taking the time to make special mention of our hotels greatest asset, our staff. We are very blessed to have such a great team who take great pride in their service to our guests. We hope to welcome you again some time. Best Regards, Nic
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房间很大,光线充足而且通风也好。床非常舒适。早餐包含在房费内,美味可口。酒店里有你在温暖的日子里所需要的一切,你可能不太适应。游泳池很大,有许多晒日光浴的地方。酒店地理位置优越,便于去各个景点和用餐场所。我乐意推荐这家酒店。
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回复来自凯恩斯香格里拉大酒店的General ManagerNicODonnell
2019年2月17日已回复
Dear LadyDashnay, I am delighted to read you thoroughly enjoyed your stay here at the Shangri-La Hotel and thank you very much for taking the time to share your great review. We look forward to welcoming you again sometime. Best Regards, Nic
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香格里拉最近重新装修过,房间非常漂亮。木地板,漂亮的浴室,还有高品质的家具。办理入住/退房手续又快又方便,工作人员非常乐于助人。酒店周围就有几家不错的餐厅,而且步行就可以前往凯恩斯的其他地方。我们在参加船宿潜水前后都住在这家酒店,我们离开的几天,他们还帮我们存放了行李,当我们再回来的时候,行李就在房间里等着我们。
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回复来自凯恩斯香格里拉大酒店的General ManagerNicODonnell
2019年2月11日已回复
Dear JoeF373, Thank you kindly for your wonderful review following your recent stay. I am delighted to hear your stay here with us was enjoyable and you found the location to be convenient for your time here in Cairns. We really appreciate your comments regarding our staff and the exceptional service they provide, rest assured this will be passed on to them as I know they will certainly appreciate the recognition. We look forward to welcoming you back again soon. Best Regards, Nic
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所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室家庭和游乐区
Sunrise over the marina from our room
TripAdvisor 独家授权的专业照片凯恩斯香格里拉大酒店
The Studio Suite at the Shangri-La Hotel, The Marina, Cairns
TripAdvisor 独家授权的专业照片凯恩斯香格里拉大酒店
The Horizon Club Suite at the Shangri-La Hotel, The Marina, Cairns
TripAdvisor 独家授权的专业照片凯恩斯香格里拉大酒店
The Double Queen Studio Suite at the Shangri-La Hotel, The Marina, Cairns
horizon club room
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Is the pool heated ?
Not whilst we were there given the outside temperature of around 35 degrees.
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We hired a car at the airport. The sights around Cairns are quite spread and unless you want to do bus tours, you need transportation.
1 个推荐
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All Horizon Rooms, meaning those facing, and with terrasses on, thé marina have already been refurbished and very tastefully so, I should add. They are comfortable, modern, elegant and with breathtaking views. We stayed three days and never heard any noise from the work they may have been doing on the side of the hotel away from the sea. Excellent hotel, excellent service, swimming pool and food.I would expect them to renovate the gym and the units around the pool. By very far the best hotel in Cairns.
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I did not use a laundry there but guarantee there is an ability to get clothes laundered.
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价位
US$114 - US$256 (基于标准间的平均价格)
其他名称
shangri-la hotel, the marina, cairns hotel cairns
位置
澳大利亚昆士兰凯恩斯地区凯恩斯
客房数量
255
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