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珀思泛太平洋酒店 (珀斯)
Pan Pacific Perth

2,078 条点评
在67家珀斯酒店排名第20
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客房和套房 (298)
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卓越奖

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在 珀斯 的 67 家酒店中排名第 20
地点
卫生与卫生
服务
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卓越奖
酒店设施
有健身房的健身中心
客房服务
餐厅
游泳池
酒吧/大堂
免费高速WiFi
会议室
会议设施
公用Wifi
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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特惠信息:套餐优惠
酒店优惠信息
2,076 条点评
980 张照片
54问答
0 个房间贴士
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酒店非常不错。服务很好。在这里我们举行了会议,与我们打交道的工作人员都非常专业,竭尽全力帮助我们。当你走进会议室,和工作人员谈论会议的时候,我们就感到放心了,一切都安排妥当了。谢谢你们为我们举办会议。我们会回来的。
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与 Pan Pacific Hotels Group 合作收集的点评
有很多优点,比如位置便利,设施一流,一些员工很不错,还有行政俱乐部。然而,尽管由于澳大利亚日的缘故,工作人员的早餐费用几乎增加了一倍,在食物供给方面犯下了不可接受的错误。为我妻子做的素食煎蛋卷被发现含有火腿。员工/管理层深表歉意,但这次经历让人失望。
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与 Pan Pacific Hotels Group 合作收集的点评
回复来自珀思泛太平洋酒店的General ManagerRobWeeden
2019年2月1日已回复
Dear Christine I'm really sorry that you left with this experience. The Australia Day celebrations in Perth were absolutely sensational, the hotel was bursting with energy. Our rates doubling on Australia Day is somewhat of a slight exaggeration but yes the city was packed to the gunnels 10-20% perhaps. Now breakfast in the main dining room on a public holiday long weekend at any good hotel or neighbourhood cafe on the planet will be busy and we absolutely allocate additional colleagues to both culinary and service teams. But people do take advantage of a longer sleep in and converge between 0800-0930, why wouldn't they. My tip to avoid such congestion is to look at breakfast as you would driving into the city at peak hour. Avoid the traffic standstill and leave earlier or lie in for another 45 minutes and have a leisurely experience. Again I'm really sorry that the busy breakfast left this opinion of our team and the hotel. We do have great people to really do work very hard to deliver a terrific experience. Rob Weeden - General Manager
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入住登记快捷方便,支持提前入住。我在行政客房住了一晚,房间宽敞,可以俯瞰漂亮的河景,宽敞的浴室,非常干净且现代化。休息室的零食和饮料都是免费的。早餐也很特别。我们遇到的员工都是非常专业、礼貌和乐于助人的。这是一家绝对优质的酒店,地理位置完美。如果你想在珀斯找一家世界级的酒店,这就是了……
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回复来自珀思泛太平洋酒店的General ManagerRobWeeden
2019年1月6日已回复
Dear Peter Thank you so much for your balanced and constructive review. It has been a pleasure having you with us and the team will appreciate reading your commentary. Rob Weeden - General Manager
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工作人员亲切友好。房间很旧,但还可以。我们升级到了俱乐部客房,但是俱乐部非常令人失望。布置得很怪异,几乎没有座位。俱乐部的食物也不怎么样。酒吧不错,有现调的鸡尾酒。
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回复来自珀思泛太平洋酒店的General ManagerRobWeeden
2018年12月27日已回复
Dear AveP89, Thank you for the kind comments on our people, although I am sorry that you were not very pleased with your Pacific Club experience. It does get very popular on weekends and during the holidays, but we have a wonderful team who controls its exclusivity. Would love to hear more with regards to your comment on the food though to better understand how we can improve. We look forward to welcoming you back. Rob Weeden - General Manager
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我们预订一个俱乐部房间,感觉还不错。房间窗外的风景很好,房间很宽敞,但就功能而言还是很普通的,而且缺乏特点。工作人员人都很好。俱乐部的休息室本身还可以,在这里能随便吃真是太好了,不过我认为可以提供一些更好的酒,也许可以多提供一些烈酒。我们选择在主餐厅吃早餐是因为这里有更多的选择,而且这里一切都很好。这里地理位置还好,免费的小猫巴士也很好。旅馆的停车费很贵。就这个价钱来说,我可能还回来这里住宿。
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回复来自珀思泛太平洋酒店的General ManagerRobWeeden
2018年12月9日已回复
Dear SmellyMonkeyMan, Thank you for staying with us and for writing a review. Although I am sorry that your experience did not live up to your expectations. We do strive to deliver great memories for each and every guest that stays with us. I am excited to share that we will soon present one of the most exciting and freshest restaurant and bar offerings in Perth. We will be opening 2 new Bars, a fantastic Peruvian restaurant and an amazing new Lobby Lounge all in a week! With this work complete, we will then turn our attention to our guest rooms and aim to commence our full refurbishment during 2020. We look forward to welcoming you back - we really are worthy of another go. Rob Weeden - General Manager
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所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室
TripAdvisor 独家授权的专业照片珀思泛太平洋酒店
The Premier Room (Refurbished Room) at the Pan Pacific Perth
TripAdvisor 独家授权的专业照片珀思泛太平洋酒店
The Premier Room (Refurbished Room) at the Pan Pacific Perth
官方提供的照片珀思泛太平洋酒店
Pan Pacific Perth Deluxe Room 1
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12345660
Hi we just stayed my son is 20 months old and he came in the club lounge with me. There where other families with children also. Staff are very friendly and get you a high chair. They say no issues with children
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Hi Do you have connecting rooms for premier or club/suite rooms?
Yes.
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What floor are your Pacific Club rooms on and do they have a river view please?
Floor 5,6,7,8. Some have river views. You can book one for an extra charge. However the river is only just a few meters down the hill.
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Phone the hotel. I traveled from the south west of WA and the check in time was adjusted to suit my needs to just after 1pm. Check out time would probably be later at your request in advance. I cloaked my luggage until after the seminar. I wasn’t charged for the extra fees for valet parking over the day of the seminar. Staff were very friendly and accommodating that way.
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Hi I booked and stayed in a club room these a separate rooms with own elevator access on floor 7 and 8 not high but high enough for best view rooms not Premier much better. We ate breakfast every day in the main restaurant more hot options buffet style with club you can choose and with 7 nights nice to chop and change.
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价位
US$92 - US$158 (基于标准间的平均价格)
其他名称
pan pacific perth hotel perth
位置
澳大利亚西澳大利亚州Greater Perth珀斯East Perth
客房数量
486
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