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蓝岭费尔蒙特度假酒店 (鲁拉镇)
Fairmont Resort & Spa Blue Mountains - MGallery by Sofitel

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旅客 (1306)
客房和套房 (293)
餐饮 (115)

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地点
卫生与卫生
服务
优惠度
绿色领袖 金级
酒店设施
免费停车
餐厅
有健身房的健身中心
客房服务
酒吧/大堂
游泳池
免费网络
Spa
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
室内游泳池
室外游泳池
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
提供早餐
无烟酒店
桑拿
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
网球场
门房服务
高尔夫球场
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家庭房
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2,877 条点评
1,342 张照片
18问答
0 个房间贴士
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我们为婚礼呆了两晚。非常友好的员工为您提供了非常棒的服务。自助早餐美味可口,组织有序,分量充足。孩子们能做的事情太多了,包括坐火车,骑小马,还有活动室和两个游泳池。我觉得还有一个溜冰场正在建设中。
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回复来自蓝岭费尔蒙特度假酒店的General ManagerFairmontResortLeura
回复时间:1周前
Dear meaganl78 Thank you for your review following your recent stay with us to attend a wedding - what a lovely occasion to celebrate! I am pleased you loved your stay and the extensive facilities available to suit all of guests right here at the resort. You are correct we are working on an ice skating rink at the moment - due to be complete in a couple of years. Thank you for choosing to stay with us and we look forward to seeing you back again in the future. Kind regards Scott O'Neile General Manager
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我们在过去的六年里住在这家费尔蒙特酒店很多次了,现在这里就像是我们的第二个家一样。这里的员工总是很热情,这里有温暖的火炉,宽敞的房间里有舒适的床,食物也总是很好。还有价格合适的礼品店,总是能赢得很多的顾客!
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与 Accorhotels.com 合作收集的点评
回复来自蓝岭费尔蒙特度假酒店的General ManagerFairmontResortLeura
回复时间:2周前
Dear Diane C What a lovely review, thank you for taking the time to provide feedback and thank you for your continued loyalty to the resort, we absolutely love that we have become your home away from home and have shared your kind comments with our fabulous onsite team here, thank you! We look forward to continue to welcome you back in future, Kind regards Scott O'Neile General Manager
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这里的下午茶非常令人失望。它是在一个看不到风景的酒吧里供应的,被推到角落里。这里甚至没有其他顾客。食物也很让人失望。三明治因为吹了空调而变干了。虽然服务员很友好,也很细心,但整体非常令人失望。我不会再去了。
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回复来自蓝岭费尔蒙特度假酒店的General ManagerFairmontResortLeura
2019年3月12日已回复
Dear MickaelJK1, Thank you for taking a moment to share your experience with us. We truly regret to hear that you were unsatisfied with your High Tea experience at Sublime. Please know that we were honoured to host you and that our greatest priority is ensuring our guests’ dining experience. Please do not hesitate to contact me directly (scott.oneile@fairmontresort.com.au) in order to further discuss your concerns with our food and beverage department on our service—we would value your feedback. Warm regards, Scott O'Neile General Manager
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下午2点之后,我们办理了入住,但是我们的房间还没准备好,当我问到什么时候房间能准备好时,得到的答案是我们也不知道!在那之后,我问大约什么时间能好,他们没有告诉我确切时间,很不专业!办理入住手续时也没有被告知关于wifi的事情。办理入住和退房时,尽管我带着两个孩子,分别1岁和3岁,也没有人帮我们拿行李包!除了这些,其他的都很好
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回复来自蓝岭费尔蒙特度假酒店的General ManagerFairmontResortLeura
2019年2月10日已回复
Dear Istanblue1776 Thank you for your review, we appreciate and value hearing from our guests. I am pleased you enjoyed your overall stay and we also appreciate constructive comments so we can investigate and make changes and alterations to our service to ensure we are continually offering the very best for our guests. We have shared your comments (also from your online travel agent review) with our Front office Manager for discussion regarding your check in experience. It appears that as your reservation did not come through until 2.45pm that day - our team turned your room around and ensured it was ready for arrival as soon as possible which was at 3.30pm. I do apologise if this was not explained to you clearly upon check in as I am sure you would have understood the service was prompt and your comments have been shared for review, thank you. I also apologise that you did not experience our wonderful concierge service on either check in or check out - this is most unlikely and a service that so many of our guests comment favourably on, your comments once again have been shared with our concierge manager. Thank you for choosing to stay with us and we do hope to welcome you and your family back again in the future where we are confident all elements of your stay will surpass expectations. Kind regards Scott O'Neile General Manager
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这是个可以入住的好地方,我们住在这儿的时候每天都要开车去巴瑟斯特。房间很棒,很干净。员工乐于助人,早餐很好。我们还使用了泳池和休闲区。值得在这儿待上一周末。
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回复来自蓝岭费尔蒙特度假酒店的General ManagerFairmontResortLeura
2018年12月3日已回复
Dear Hicksey67 Thank you for your review following your stay with us while visiting Bathurst. We are so pleased you enjoyed your stay, including our friendly onsite team here! Thank you for choosing to stay with us and we hope to welcome you back again. Kind regards Scott O'Neile General Manager
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所有照片旅客客房和套房餐饮泳池和海滩家庭和游乐区商务中心和活动室
Facing the other way in room in September 2011
Deluxe room , Level 4
The Fairmont
HUGE BATHTUB!
Sunrise from deluxe room balcony
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This is a brilliant hotel for the family depending how old the kids are. There is a merry go round and train ride around the resort. There is games rooms, mirror maze, arcade room, kids cage climbing, heated swimming pool. There are pony rides too. Cinema screening shows. You can even request board games to take to your room. Some rides may require a fee. There may be a lot of kids during school holidays.
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Totally family friendly.... staff are great with kids. Lots to go do in the local area but at the resort itself they have things organized. Games, petting animals etc for memory. Our visit was without children so didn’t really pay much attention but hubby and I both agreed it was worth a return visit to bring the kids
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Hi Lisa, Taxi would be the best way and I saw some when I was in Leura village which is close to the train station. It is too far to walk, no proper footpath and it is not all flat terrain; so it will be difficult if you go on foot.
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It’s cold. You won’t spend the time sitting there. Save your $$ for summer.
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Catch the train from the airport to Central Station, then change for a Blue Mountains Train. Get off at Leura and either catch a tourist Trolley bus or a taxi - cheaper way than direct airport transfers.
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价位
US$121 - US$276 (基于标准间的平均价格)
其他名称
fairmont hotel leurafairmont hotel yorkfairmont leuraleura fairmont
原名为
Peppers Fairmont
位置
澳大利亚新南威尔士州蓝山山脉鲁拉镇
客房数量
224
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