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伯利冲浪公寓酒店 (伯利角)
Burleigh Surf Apartments

旅客 (144)
客房和套房 (85)
泳池和海滩 (9)
卓越奖

关于

在 伯利角 的 34 家特色住宿中排名第 12
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
有健身房的健身中心
Spa
付费Wifi
付费网络
公用Wifi
室内游泳池
室外游泳池
干洗服务
托婴服务
无烟酒店
桑拿
洗衣服务
温水浴池
温水游泳池
网球场
自助式洗衣服务
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房间设施
客房内冰箱
微波炉
空调
酒店信息
酒店星级
酒店风格
家庭
风景优美
249 条点评
4问答
0 个房间贴士

点评

旅行者评分
  • 149
  • 64
  • 13
  • 11
  • 12
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  • 中文(简体)
我住在24楼的一间卧室公寓。宽敞、设备完善——一个家外之家。令人难以置信的景色。友好的、乐于助人的员工。良好的性价比和一个愉快的经验。我不想离开。
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回复来自伯利冲浪公寓酒店的ManagerSam M
2017年3月21日已回复
Hi FirstWorldProblem, Thank you for taking the time to provide a review on your recent stay at Burleigh Surf. It's great that you enjoyed your time with us and I look forward to welcoming you back next time you visit the Gold Coast. Kind Regards, Sam
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在这里度过了三个夜晚。我们的公寓都有自给自足的设施,洗衣机,烘干机和烹饪用具等。穿过马路到对面的海滩上走一会就能吃到好的咖啡和食物。预订和退房都很顺利,在结帐时他们甚至忽略了我们的网球拍租借项。
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回复来自伯利冲浪公寓酒店的Front Office ManagerSam M
2017年2月7日已回复
Dear Matt, Thank you for your wonderful review of your stay, we do hope to see you again in the near future. Kind regards, Management
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预订了一间公寓,但由于不可预见的情况不得不取消。在抵达日期前2个月,我们取消预订伯利冲浪公寓酒店,并被告知我们将有权获得50%的押金退款。 发了电子邮件请求退还我们的退款,很多次都说会退给我们,我们一下等了6个月。 惊人的客户服务,考虑到他们已经提出了我们的50%的存款,所以我们没有停留。如果你必须取消的话,不推荐住在这里,除非你愿意失去你的押金。
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回复来自伯利冲浪公寓酒店的General ManagerSam M
2017年1月17日已回复
Hi NZMitchell, As discussed in previous correspondence via email your refund is pending. As this was an international transfer the initial refund paid didn't get to you because it was lacking the SWIFT code. The SWIFT code is what banks use to identify themselves globally and without it the monies left our account but unfortunately didn't get to your account. Commonwealth bank have been trying to track down this payment and as soon as it is received it will be paid to you. It is a good lesson learnt regarding international transfers. With the above your statement to 'beware the refund policy' is not factually correct. I understand your frustration but we cannot transfer money out of a trust account as we please because it is not our money that is being handled. Of the 210 Trip Advisor reviews received since the 16th of April 2009 your is the only one that has had a problem with our refund policy and for that I apologize and hope the above information helps you and other guests understand the issues that happened in this instance. I hope we can welcome you to Burleigh Surf one day in the future. Kind Regards, Sam
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从我们入住的房间看出去,超赞的景色。前台的雷昂妮尽她所能来满足我们所有的需求,她是这家酒店的关键法宝。这里的地面非常干净。不仅如此,两个冲浪俱乐部只需步行均可到达。酒店还提供了超赞的菜品给来此过周末的我们一家人。
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回复来自伯利冲浪公寓酒店的General ManagerSam M
2017年1月2日已回复
Hi Catherine H, Thank you for taking the time to review your recent stay. I am glad that you enjoyed the views and close proximity to all that Burleigh Heads and the Gold Coast has to offer. I'll be sure to pass on your kind words to Leonie. We look forward to welcoming you back next time you visit beautiful Burleigh Heads. Kind Regards, Sam
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我们又回到了这个地方,住在这个酒店。景色、微风以及大海的声音都很肉柔和。房间很舒适,使用过,没有特别精美的东西,你不需要小心翼翼。离沙滩、俱乐部很近。也适合散步。
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回复来自伯利冲浪公寓酒店的General ManagerSam M
2016年12月13日已回复
Hi Stanthorpe, Thank you for taking the time to review your recent stay at Burleigh Surf. We are certainly lucky to have the beach right out the front and the breeze is a good way to recharge the batteries. I am glad that enjoyed our apartments and close proximity to all the Gold Coast has to offer. We look forward to welcoming you back to Burleigh Surf next time you visit to Gold Coast. Sam
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价位
US$99 - US$236 (基于标准间的平均价格)
位置
澳大利亚昆士兰黄金海岸伯利角
客房数量
101
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