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曼特拉莫洛拉巴海滩酒店 (穆鲁拉巴)
Mantra Mooloolaba Beach Resort

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旅客 (624)
客房和套房 (167)
视频 (1)
卓越奖

关于

在 穆鲁拉巴 的 16 家酒店中排名第 6
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
有健身房的健身中心
Spa
会议室
会议设施
室内游泳池
室外游泳池
提供上网服务的商务中心
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
自助式洗衣服务
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客房特色
套房
家庭房
小厨房
无烟房
酒店信息
酒店星级
酒店风格
风景优美
位于中心地带
酒店链接
访问酒店网站
酒店优惠信息
3,859 条点评
21问答
0 个房间贴士

点评

旅行者评分
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我和丈夫住在一套一室一厅的水景公寓,它的价格是50美元一晚,比那些担保有秀丽景色的地方要便宜,但是从这里的客厅和阳台也能看到不错的景色。房间很大,很干净,也非常安静,听不到其他房间和走廊的杂音。我们享受了一次很美妙的水疗,如果你也想试一下,可以在大厅咨询一下。这里有做饭用到的所有东西,微波炉,电炉,冰箱和水壶。我觉得唯一不好的地方是,我喜欢矮一点的软枕头,但第二天告诉他们时,他们说没有,所有我花了9美元买了一个,这让我睡得很舒服。这里靠近商店、饭店,离海底世界也只有一小段路程。强烈推荐这间酒店。
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回复来自曼特拉莫洛拉巴海滩酒店的Duty ManagerShauney B
2016年2月9日已回复
Dear cathy j, Thank you for your wonderful “5 “star review from your recent stay with us. We are so glad to hear that both you were able to take advantage of our beautiful views of the ocean and everything Mooloolaba has to offer. I apologise that we were unable to accommodate you with the particular pillow that you requested, but very happy that you were able to find a great bargain and could enjoy a good night’s sleep! Cathy, thanks again for a great review and we look forward to welcoming you back to Mantra Mooloolaba Beach in the near future! Kind regards, Shauney Bowen Duty Manager
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我们住在1302房间,可以看到很美的海景。前台的服务员很热心。我们还特意给罗伯特留个感谢条,很感谢他的热心建议,对我们有很大帮助。登记入住后就给了我们停车场的钥匙,直到退房才收回,真的很贴心。停车场在地下,方便又安全。曼特拉酒店位于一条大道上,楼下就有许多饭店,这里的泳池和烧烤吧很不错,维护的很好。只有一个建议,就是关于电梯和楼层通道的钥匙。每次上楼都要用钥匙,但是每个楼层的钥匙似乎都是通用的。所以安全性有待进一步提高。
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回复来自曼特拉莫洛拉巴海滩酒店的Duty ManagerShauney B
2016年1月11日已回复
Dear OzCindy, Thanks for your recent review of Mantra Mooloolaba Beach. It’s fantastic to read the comment you made on Robert and his service, Robert is a fantastic guest service agent and takes pride in all areas of guest needs. This has been passed onto Robert who really appreciates such a lovely review. Due to the large amount of families that stay with us, it makes it difficult to only allow guests to access particular floors; including the pool level although this is something we can keep in mind when improving our security in the future. I am glad you were able to enjoy your stay with us and look forward to welcoming you back to Mantra Mooloolaba Beach next time you are on the Sunshine Coast. Kind regards, Shauney Bowen Duty Manager
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尽管酒店的地理位置很理想,但是员工并不是很乐于助人。他们没有预定的通知,你的房间也不会有人服务,除非你愿意为此支付$30,还有每天$25的WiFi费用。每晚的支付超过$300,这着实令人失望,电梯还出了故障,我作为一个怀孕4个月的孕妇,还要走楼梯到我7楼的房间。这不是一个我会再来住的酒店。
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回复来自曼特拉莫洛拉巴海滩酒店的General ManagerNicole E
2015年9月28日已回复
Dear Chamtalle A. Thank you for taking time to share your feedback via this forum and I am genuinely disappointed that you have departed the hotel with a certain level of dissatisfaction. As we pride ourselves on providing a high level of service, facilities and genuine care for our guests and their individual needs it is disappointing to learn we have not effectively delivered on that promise in your eyes on this occasion and for that I am genuinely sorry. In regards to the daily servicing of our self contained apartment, it is mentionned on our website that your booking may not include room servicing or may include a daily or weekly room servicing depending on the rate and the length of stay which has been quoted and you should confirm at the time of your booking whether your booking includes room servicing. For the lift, I was recently discussing similar points with a guest here at the hotel and will also take this opportunity to share my updates with others on this forum as well. We are very excited to note that a $1 million upgrade of our four lift is under finalisation. Thank you for staying with us and I hope that should your travels see you return to Mooloolaba we are again privileged to host your stay. Warm regards Fabrice Grau
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这可能是莫洛拉巴最好的酒店了,前台24小时都有人值班,服务很周到。预定海景房真的是超值的享受,风景美到让你惊叹!房里没有迷你吧台,不过你可以叫他们把饮料或者酒送到房里。我们是周一晚上8点30分到酒店的,很不巧所有的餐厅都关门了,而且这里的客房服务没有餐饮,但是这里的停车是免费的,而且退房速度很快。高度推荐!
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回复来自曼特拉莫洛拉巴海滩酒店的Duty ManagerJenna P
2015年6月13日已回复
Dear Michael K, "The one and only" and 5 stars - Thank you for such a great review! It is always encouraging to receive such positive comments and we look forward to welcoming you back to Mantra Mooloolaba in the future. Kind Regards, Jenna Pizzol
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非常棒的住宿和设备,泳池可以用.在入住和离开的那天都可以用所有的设施,不用另外收费,停车也是一样.Coles 超市就在隔壁,所以吃很方便.员工很友好,厨房超棒,住得很舒服.
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回复来自曼特拉莫洛拉巴海滩酒店的Duty ManagerJenna P
2015年6月13日已回复
Dear Lammykins, What a fantastic review and 5 Stars - Thank you! It's a pleasure to hear you were able to enjoy everything our Resort had to offer and also our great location and even more of pleasure to hear your stay was "perfect". Should your travels have you return to Mooloolaba we look forward to welcoming you back. Kind Regards, Jenna Pizzol
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价位
US$109 - US$248 (基于标准间的平均价格)
其他名称
mantra mooloolaba beach hotel mooloolabamooloolaba outrigger
位置
澳大利亚昆士兰阳光海岸穆鲁拉巴
客房数量
178
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