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Hotel Krystal

45 条点评
在653家布拉格酒店排名第445
Jose Martiho 2/407 Veleslavin, 布拉格 捷克共和国
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地点
卫生与卫生
服务
优惠度
酒店设施
免费网络
免费停车
餐厅
酒吧/大堂
含早餐
公用Wifi
会议室
高尔夫球场
无烟酒店
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客房特色
无烟房
客房内冰箱
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50推荐乘车
评分:50/100
31 家餐厅0.5 公里内
8 个景点0.5 公里内
点评及其他
45 条点评
35 张照片
7问答
0 个房间贴士
旅行者评分
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房间很干净,很漂亮。无线连接很好,我们有黑幕。招待会很亲切,乐于助人。早餐可能会更好,但你有很多选择。我所有人都很满意我的钱。
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很好的价格,友好的员工,干净舒适的房间,很好的选择早餐,靠近电车站,离地铁站近,当你到了地铁站,十分钟就你在镇中心,非常好的体验。
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没有什么特别的,但克里斯塔尔坎昆你付的价钱。 这里有干净的房间,家具齐全,很现代化。 你来这里睡觉。 这是一个步行 8 分钟就可以到一条队,大约 15 分钟到布拉格市中心的车站。
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酒店的位置离市中心很远。 你需要步行 10 分钟就能到了地铁站,一旦你在地铁,剩下的部分很容易。 这家酒店有充足的早餐和咖啡。 房间不是很好,但是足够了。 有冰箱,但没有空调。 这里的员工太粗鲁了。 你不能买任何东西。如果你没有现金。 他们不接受信用卡,如果你想支付欧元,他们会给你改变他们的自己的货币。 如果你第二天早上离开该国,你会不喜欢。 所以我不得不在这里住了晚上没有水。
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- 非常不友好的工作人员(我是一个旅行者,但到目前为止,从未在世界任何地方经历过这样一个傲慢和不友好的接待员)。
  - 房间不匹配您支付的费用(我们支付了三人间但是这是一间带小床的双人间,适合儿童使用,绝对不适合成人)。我们在接待处花了一个小时与房间的接待人员争论。他不想给我们支付的房间,他不想告诉我们他的名字,以便我们可以对他的行为提出投诉,他不想打电话给酒店的老板,他表现出高度的蔑视我们并且表现得非常不友好。经过长时间的争吵,他终于打电话给处理我们预订的老板。
  - 酒店提供三人间,但没有它! !这些客房不适合三位成人入住。这个属性要非常小心!
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回复来自Hotel Krystal的Manažer komunikace s hostyKrystal2Praha
2018年7月30日已回复
Dear Mr. Frolik, First let me thank you for your comment, and then to express an opinion of Hotel Krystal: According to your reservation on Booking.com you ordered a standard triple room in the time period 11. - 12.7.2018 - see detailed description of this type of the room on Booking.com here: https://www.booking.com/hotel/cz/krystal-praha-6.cs.html?label=gen173nr-1FCAEoggJCAlhYSDNYBGg6iAEBmAEFwgEDYWJuyAEP2AEB6AEB-AELkgIBeagCBA;sid=4e20aaffc4371ae0b101621f7f4b305b;all_sr_blocks=37948503_111580380_0_41_0;checkin=2018-08-14;checkout=2018-08-15;dest_id=-553173;dest_type=city;dist=0;group_adults=3;group_children=0;hapos=1;highlighted_blocks=37948503_111580380_0_41_0;hpos=1;no_rooms=1;req_adults=3;req_children=0;room1=A%2CA%2CA;sb_price_type=total;srepoch=1532954657;srfid=238bd5b03c963b73cab5a8b997a26424e2edcc07X1;srpvid=c21d598f3cb401c3;type=total;ucfs=1& This room was ready for you at the check in. When you were not satisfied with the room the night shift offered you at NO EXTRA CHARGE two separated rooms ( each with two beds ) which you refused, you were still not satisfied. So, they offered you an upgrated type of the room still at NO EXTRA CHARGE, this offer was accepted by you finally. Let me just inform you that the superior room has the same size of the extra bed as the standard room, which you paid for. This was the main reason of your dissatisfaction. Our front desk staff did everything to make you happy and to meet all your requirements, so we didn't expect such an ugly and harming review from you at all. All our front desk staff is always very polite and helpful and professional and they always have the good will to find the best option for our guests to spend good times in our hotel. As our returning guest, who comes a couple of times a year, you knew the type of the room which you reserved and paid for very well. This time was your seventh visit at our hotel according to our hotel guest database.
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I will be staying here next month, March 2018. I had intended at inquire about ATM locations near the hotel but am horrified by the most recent December reviews. Will the updates mentioned in the hotels response be completed by March? I was so looking forward to my stay here but am somewhat apprehensive after reading the comments. Cheers and thank you for your kind response.
There has been some refurbishment to some rooms and they were slightly better but I would never advise anyone to stay here. This was the absolutely worse hotel I have ever encountered. It smelt really bad the minute you got through the front doors, rank old cooking fat smell. The breakfast was vile as was the coffee. Myself and my friends felt very unsafe here and put chairs under the door handle to sleep. If you want any advice, change hotels
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Hi, can you tell me is bed mattress in superior room different than in standard room? Is it maybe harder or softer?
Hi! The mattress in a superior room is very comfortable and much harder and higher then a mattress in a standard room. All the mattresses in superior rooms are brand new. Thank you for your question and interest! Best regards, Helena from Reservation Department
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we are coming here on 23rd of august. do you have wifi in the hotel??
yes the hotel has wifi in room and in the reception area. the wifi code in rooms is on the paper near the phone and in the reception area the wifi code is on the info pult. l was here on 3-6.Aug.2017. and the wifi was good.
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Please give details of train and/or bus stops from the airport to the hotel .
The station is about 4mins walk from the hotel. It will take you roughly 20mins to travel from airport to hotel. It is about 3 or 4 stops. Use the 119 bus from the airport or the line 26 tram.
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Do you have a coffee maker in the room
No tea/coffee maker in the rooms which offer only the very basic facilities.
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价位
US$31 - US$82 (基于标准间的平均价格)
其他名称
krystal cdms praha prague
位置
捷克共和国波西米亚布拉格Praha 6Praha 6Veleslavín
客房数量
208
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