Hello! Thank you for your request! Of course spa facilities are available for everybody. SPA and swimming pool are open daily 16:00-23:00 and no limit entrance cost is 75 pln. Massages are extra paid. Full offer of massages on the website of Termy Krakowskie. You can booked massage there or call +48 884 002 078. You can also contact us: recepcja@hotelpiast.pl and we will send you the offer. Feel welcome!

We paid around 1000 zloty (£230) to get from the airport to the Hotel, BUT wait, don't have a heart attack yet, it was my partners birthday celebrations and I secretly booked an 18 seat Limousine for the journey, it included 2 bottles of beer, 2 bottles of sparkling wine (which we don't drink so gave to the reception staff as the company make it clear it is yours to take away with you, an hour touring around Krakow in an amazing and huge Cadillac, and well worth the price if you are planning something special for your visit, back to reality and we got a taxi from outside the hotel to go back to the airport and this cost just 60 zloty (around £12) at the time. :)

Hi,it would be difficult to say really. The airport taxis charge 60 zloty to travel from the airport to the hotel (standard charge). The city taxis were anything from 18 zloty to 40 zloty to get to and from the hotel and krakow old town, depending on the bolume of traffic and there is a lot of traffic! I'd personally opt for bus or train or go to an organised tour which the coaches pick you up in old town. I hope that helps.

2 zloty per year, ok so I am guessing you are making a snide remark with this question, yes we have stayed in better hotels, some were 4 star but better, star ratings are based on a number of factors, room service, facilities, 24 hour reception lot's of little things that gain a hotel it's rating, this does mean that not 3*, 4* and 5* are created equal, a wise traveller researches the places they stay BEFORE they stay, there is ample information available on sites like this one and other booking sites. This hotel is excellent, it has everything a 5* hotel should have, but as I said, some have more, some have less and some are downright terrible. We got exactly what we expected and at a price that was fair for THIS 5* hotel, we have paid 5 and 6 times the price per night for some 5* hotels so any expectancy people have should be combined with value for money and the price they are paying per night. I paid more than £500 for one night at the Sunborn hotel in Gibraltar, worth every penny and 5 times as good as this hotel but more than 5 times the price yet both 5*, I guess you should be taking the rating system up with the raters not abusing the hotel.

The official city commission on hospitality, and it is the only one authorized body to classify hotels by stars. The commission conducts inspections at least every 2 years.