Dear Guest, First and foremost, congratulations on your husband’s birthday, as that is a wonderful occasion to celebrate, and we are honored to have been a part of that. We're grateful for your compliments on our attention to cleanliness, luxurious bedding and warm hospitality. Rest assured that we will pass on your wonderful recognition to Guest Relations Manager Anett and the Housekeeping team as we know our staff is working hard tirelessly to deliver unparalleled hospitality. We look forward to celebrating more milestones with you in the future, and we wish you many more years of happiness ahead! Yours sincerely, Peter Knoll General Manager
Dear Tony L Thank you for your review. We are pleased to hear your stay with us was comfortable and memorable from check-in to check out. We appreciate your kind praising about our impressive inner decor, well - appointed gym, sumptuous breakfast and accommodating Executive Lounge. We look forward to welcoming you back very soon. Best regards, Peter Knoll General Manager
Dear 餐厅服务太差 thank you very much for your comments. Please accept my sincere apologies for the behavior of the staff member that did not fulfil your regular request. Certainly this will be discussed with the team member and his superior to ensure that such neglect will not be happening anymore. We hope that otherwise you enjoyed your time with us at the Hilton Budapest. If you decide to come back one day in the future, please do not hesitate to contact me personally, would be more than happy to make up for your experience. With my best wishes for a happy 2020 Peter Knoll General Manager
Dear 2jingjing, It was our pleasure to welcome you to Hilton Budapest and we cannot wait to welcome you back again in 2020. With best regards, Peter Knoll General Manager
Dear KYinMAY Thank you very much for taking the time to provide us with your wonderful feedback. We look forward to welcoming you back again soon to Hilton Budapest. Best regards, Peter Knoll General Manager
No, only if you book a breakfast-inclusive rate, or if you have access to the Executive Lounge … the breakfast there every morning is very good (as Lounge breakfasts go).