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汉密尔顿皇冠假日酒店 (华盛顿特区)
Hamilton Hotel Washington DC

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100非常适合步行
评分:100/100
160 家餐厅0.5 公里内
17 个景点0.5 公里内
3,164 条点评
990 张照片
73问答
0 个房间贴士
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酒店很棒,工作人员出色。绝对还会再去。我们去住了6天,对于房间和酒店都非常喜欢。工作人员非常乐于助人,回答了我们的问题,对我们的需求非常帮忙。我们还去了楼里的星巴克,对于酒店提供的折扣很满意。
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与这家酒店合作收集的点评
回复来自汉密尔顿皇冠假日酒店的Front Office ManagerJERRYCHOU562018
回复时间:1周前
Thank you for your perfect review Journey60449492046. I am glad to read that you enjoyed your experience staying with us and found our staff to be very helpful. We pride ourselves on providing the best possible service and I am glad that we exceeded your expectation. Please make sure to come and see us again when you return to Washington and thank you so much again for choosing the Hamilton Hotel. Best Regards
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我对这家酒店很失望。电梯坏了(四部里有两部都坏了),我的房间一整天都没有打扫过,管道里发出可怕的噪音,持续了好几个小时。还有,我朋友房间的马桶堵了两天……
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回复来自汉密尔顿皇冠假日酒店的Front Office ManagerJERRYCHOU562018
回复时间:3周前
Thank you for your review sharonsB3470BK. I would like to apologize to you first and foremost for the various shortcomings that you experienced while staying with us. Providing the best possible service is what we pride ourselves on and I am sorry that we did not meet your expectation. Please contact me at the hotel at your earliest convenience so we can discuss further about your stay. I would like to make things right for you so get back to me at your earliest convenience. Thank you so much again for choosing the Hamilton Hotel. Best Regards
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酒店因为整修而令人感到混乱。你必须从侧门进入,上一段楼梯,然后穿过走廊才能找到接待处。在我到达和退房结账时,员工们不是很友好。即便如此,房间干净舒适。淋浴压力和温度不足。酒店健身房的设备比我去过的许多酒店健身房都多。
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回复来自汉密尔顿皇冠假日酒店的Front Office ManagerJERRYCHOU562018
2019年2月2日已回复
Hello Kellie, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try every day to provide the best possible service. Our commitment to investing in our property will continue this winter with renovations to our Lobby, elevators and Restaurant areas. Thank you again for staying with us, we look forward to your return with the newly upgraded Hamilton Hotel this upcoming spring. Best Regards
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离白宫不远的一个小而干净的房间也许就是你想要的,特别是如果你得到了一笔好交易。但是…电梯的情况很糟糕!早上退房时,我们看到四辆不同的电梯停在我们的楼层,但没有空间容纳更多的人。总的来说,不断等待电梯使我们走到我们的房间(幸运的是在二楼)。如果你对噪音敏感,那墙就很薄。
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回复来自汉密尔顿皇冠假日酒店的Front Office ManagerNBAILEY7
2019年1月4日已回复
Hello 686charliem, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our commitment to investing in our property will continue this winter with renovations to our Lobby, elevators and Restaurant areas. Thank you again, we would very much love for you to return to see the new look Hamilton this up coming spring! Warm Regards,
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我们在这里住了几个晚上。工作人员非常专业,会照顾客人。我预定的房间在办理入住手续时还没有空。他们提供了同样大小的房间作为替代,只是不能看到特别的公园景观,价格便宜。我对服务非常满意。
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回复来自汉密尔顿皇冠假日酒店的Front Office ManagerJERRYCHOU562018
2018年12月26日已回复
Thank you for your perfect review Sasa R. I am glad to read that you enjoyed your experience and loved the care and comfort that our staff provided. We pride ourselves on providing the best possible service and I am glad that we exceeded your expectation. Please make sure to come and see us again when you return to Washington and thank you so much again for choosing the Hamilton Hotel. Best Regards
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所有照片旅客客房和套房餐饮家庭和游乐区商务中心和活动室
Dirty floor from someone else. Wore my flip flops the entire time and in the tub.
Someones hair on the shower that never got cleaned off. First day lots more strands but I tried to wash then without touching. Complained and nothing done.
Do they ever clean?
TripAdvisor 独家授权的专业照片汉密尔顿皇冠假日酒店
The Queen Room with Park View at the Hamilton Hotel Washington DC
DC Crowne Plaza room on 11th floor
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12345679
Olá, Quando eu me hospedei no hotel, em setembro/18, não estava em obras. Tem lugar para guardar as malas depois do check out.
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Hi I have an executive room booked. Is the executive room the same as executive suite?
Your question just popped up on my page tonight...3/18.... I have no idea why! I can't help you with that one, I have only been on the executive floors once, it was a free upgrade, much to my surprise.
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When are the renovations expected to be finished?
Hi, I am currently at the hotel, the lobby will be done in about three weeks, the bar and restaurant around early April. That is the end of the work.
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Will I have to pay mandatory tax of $25 for the resort fee on my check-in?
Please call the hotel directly for further assistance regarding your question. Our reservation team will have to go look up your reservation to give you the correct response
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价位
US$166 - US$498 (基于标准间的平均价格)
其他名称
crowne plaza hamiltoncrowne plaza washington dc
原名为
Hamilton Crowne Plaza Hotel
位置
美国哥伦比亚特区华盛顿特区
客房数量
318
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