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梯田度假宾馆 (圣佩德罗)
Las Terrazas Resort

旅客 (813)
360
全景 (21)
客房和套房 (441)

关于

在 安柏葛利斯岛 的 55 家酒店中排名第 15
地点
卫生与卫生
服务
优惠度
旅行者之选 2019获奖者
卓越奖
酒店设施
游泳池
餐厅
免费高速WiFi
客房服务
酒吧/大堂
Spa
公用Wifi
室外游泳池
提供早餐
无烟酒店
机场接送
洗衣服务
精通多国语言服务人员
自助式洗衣服务
门房服务
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
小厨房
无烟房
酒店信息
酒店星级
酒店风格
码头景观
家庭度假村
1,010 条点评
53问答
0 个房间贴士

点评

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我们又一次踏上奇妙的旅程,这次年度旅行是去伯利兹的拉斯特拉萨度假村,可以说是今年最精彩的部分。度假村的工作人员非常棒,把每一个可能的细节都处理的很好。当我们到达圣佩德罗时,沃尔特就在那儿帮我们提行李,并送我们到船上去拉斯特拉萨。最后我们终于到拉斯特拉扎斯了,这里简直就是休憩的天堂。总经理助理奥维尔似乎一直在确保现场井然有序。科尔则提前做好了很多准备,确保我们顺利入住。我们钓了两天鱼,诺尔文厨师变着花样地为我们准备“美味一刻”,好像永远也吃不厌新鲜的海鲜。房间干净、舒适、设备齐全、库存充足,都不知道再提什么要求好了。期待明年再来。
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我在这里已经住了几天了,都不想离开了。酒店工作人员非常友好,食物美味可口,地理位置也很好。我的房间非常大,比我自己住的整个公寓都大,而且布置得很漂亮,带一个完整的厨房、洗衣机和烘干机。住在这里感到了前所未有的放松。
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这个地方看起来令人惊叹,但对于其服务来说,价格太高了。在我的房间里,网络两天连不上了,每晚花了我650。不断投诉后,他们给我提供了免费早餐。当你有问题时,他们的工作人员慢吞吞的,似乎不堪重负。
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回复来自梯田度假宾馆的Director of SalesLasTerrazasTeam
2018年12月6日已回复
We appreciate not only for your recent stay at Las Terrazas Resort but the time you took to post your comments. Comments such as yours are extremely valuable not only to others reading this review site but also for our management and staff. We truly try to use all comments both the good and the not so good in order to continue to strive to exceed guest expectations. As there are always two sides to every story, I would like to take a moment to provide our comments for others reading this site. We are somewhat confused by your comments here, especially as it was a repeat stay for you within 6 weeks. In regards to the WiFi, unfortunately, it had just went down in the building where you were booked. It took us much longer to re-lay the cable than anticipated. And, even thought there was internet access throughout the rest of the resort, grounds and public areas, we offered to move you to another residence; which you declined. The premium Ocean Front Sea Houses, that you requested, were unavailable. We only have 4 and they were booked by other guests. We apologize for this unforeseen situation that was out of our control, but remedied as soon as was able, and also regret that your decline of moving to another residence to combat the loss of internet in your room was not agreeable with you and caused you to have a less than stellar stay. We wish you much luck in your real estate endeavors on the island and trust this internet blip gives you a taste of some of the challenges in doing business in a developing country. Again, we thank you for your recent stay(s) as well as your review here. Tropical Regards, Carolyn Stone Director of Sales
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我们强烈推荐下次去伯利兹的时候一定要去这个美丽的度假胜地。所有的员工,从我们的司机沃尔特,到总经理史蒂夫,柯尔,莱罗伊,艾利托,罗米,艾洛伊,奈斯特,艾琳和诺琳,都非常出色,乐于助人。小镇也非常温暖和热情。给两个赞,我们会回来!谢谢你们给的回忆!
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回复来自梯田度假宾馆的Director of SalesLasTerrazasTeam
2018年11月13日已回复
It was our honor to host you at Las Terrazas Resort for your 25th anniversary celebration! We sincerely appreciate that you took the time to recognize many of our valued staff by name. We look forward to welcoming you on a return trip and helping you create more UnBELIZEable memories! Cheers, Carolyn Stone Director of Sales
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我们为了儿子的婚礼住在Las Terrazas。从我们来到我们离开,一切都很棒。工作人员很亲切,确保一切都是完美的。度假村很漂亮,干净,公寓设备齐全,现代化,舒适。海滩很漂亮,有很多休息室,棚架和几个游戏场所。泳池区很精致。从度假村到其他酒店、餐馆等需要开车,但这不是问题,因为Las Terrazas的食物很棒。到处都有供出租的高尔夫球车,所以我们到处走走没有任何问题。关于这场美丽的婚礼,我再怎么说也不为过。Cindy和其他的工作人员注意每一个细节,使这一天绝对完美。
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价位
US$265 - US$780 (基于标准间的平均价格)
其他名称
las terrazas hotel san pedro
位置
伯利兹伯利兹珊瑚礁安柏葛利斯岛圣佩德罗
客房数量
34
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