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Red Roof Inn Chicago - O'Hare Airport (阿灵顿海茨)

关于
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
允许携带宠物 (可带狗/宠物)
残障通道
免费高速WiFi
精通多国语言服务人员
自助式洗衣服务
无烟酒店
客房特色
无烟房
空调
酒店信息
酒店风格
实惠
宁静
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位置
全屏
66相对适合步行
评分:66/100
59 家餐厅0.5 公里内
3 个景点0.5 公里内
点评及其他
467 条点评
74 张照片
7问答
0 个房间贴士
旅行者评分
  • 209
  • 117
  • 60
  • 45
  • 36
时节
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  • 中文(简体)
显示包含以下内容的点评
我们在这里住得很愉快,这两间非常宽敞干净的房间。我们住了十四天,房间里的液晶电视、咖啡机、冰箱还有微波炉,让我们非常惊喜,事实证明也非常有用。还有,工作人员特别友好、乐于助人,这一点使得整段经历变得更加优质。特别感谢Mauro和Mara ,他们为我们提供了所有我们所需的信息,随时都尽其所能帮助我们。在这里住得很棒。
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回复来自Red Roof Inn Chicago - O'Hare Airport的General ManagerRed_Roof_OHare
2015年11月26日已回复
Dear Alina N, Thank you for taking the time to write a review about your recent stay at our hotel. We promise our guests a singular Red Roof Inn experience, and we will use your comments to ensure that we are continually working to achieve that ideal. I sincerely appreciate your feedback, and I hope you will consider staying with us again so we may better meet and exceed your expectations in the future. Warm Regards, Mauro Valenzuela
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这个地方很干净,床很好,唯一的问题是浴帘从墙上撕了下来,我相信这是由管家他们修整窗帘时候拉拽造成的。我们通知了前台修复,他们非常友好,没有出现任何形式的错误。硬木地板和平板电视很好,咖啡服务也很棒。这里有很多食物,从高速公路很容易到达这里,我真的很喜欢,我从匹兹堡来的,在这里住了4天。令我印象深刻的是这个地方的价格,如果我有机会还会再住在那里。前台人很不错,有充足的停车位,感谢红屋顶酒店。
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回复来自Red Roof Inn Chicago - O'Hare Airport的General ManagerRed_Roof_OHare
2015年10月26日已回复
Dear Donald S, Thank you for writing the review of your stay with us. I firstly apologize we let you and ourselves down with not providing our usual high standards in service and attention to detail. Certainly the details from not providing , to the missed detail of the shower curtain tore from wall. I can reassure you we will addressed this with you offline but I want to ensure you that we have also used your specific feedback to train our team members on the importance of detailed execution in all areas of our service. I do hope we will have the opportunity to WOW you with our service on future stays. Warm regards Mauro Valenzuela
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开车开了8个小时之后,我结束了在阿灵顿红顶漫长的一天。最糟糕的事情就是房间里没有WiFi,我不得不走到其他地方才能连上。我跟前台的女士聊天,得到的答复让我很失望。我不会向别人推荐这家酒店的,把你的钱省下来吧,不要花在这里了。
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回复来自Red Roof Inn Chicago - O'Hare Airport的General ManagerRed_Roof_OHare
2015年10月26日已回复
Dear Guest, We appreciate your time given to post a review about your stay at our Red Roof Inn. We certainly respect your feelings and out of respect to you, we wont comment on your post; but I want you to know that, I am open for future conversations about the situation if you wish to contact me directly. Cordially; Mauro Valenzuela
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前台经理很给力!当我退房的时候,Mauro非常乐于助人——我的东西很多,他免费帮我安全地储存着!我也有需要处置的额外的东西(这一紧急事件真有点令人感动),他很友好帮我照看东西,这帮我节省了很多时间和精力。他人非常善良!——Jordan A. S
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回复来自Red Roof Inn Chicago - O'Hare Airport的General ManagerRed_Roof_OHare
2015年10月26日已回复
Dear Jordan S, Thank you so much for the kind comments and observations! I am happy that you enjoyed your visit and that the hotel facilities and our staff service were all positive experiences. I hope that you return again soon! Best regards Mauro Valenzuela
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最后没在这里住了!最初,是电话预定的,告诉前台我要预定房间,且有优惠券能用。员工说可以,我住两晚所以要两张券。到了之后入住登记,他们又告诉我不能用,只剩下几个房间了,券用不了!几天前我们在其他红屋顶旅馆住过,都能用优惠券呀!明显就是这家人不想让客人用!选这里千万要多留个心眼!
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回复来自Red Roof Inn Chicago - O'Hare Airport的General ManagerRed_Roof_OHare
2015年10月26日已回复
Dear Guest We appreciate your time given to post a review about your stay at our Red Roof Inn. We certainly respect your feelings and out of respect to you, we wont comment on your post; but I want you to know that, I am open for future conversations about the situation if you wish to contact me directly. Cordially; Mauro Valenzuela
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官方提供的照片 Red Roof Inn Chicago - O'Hare Airport
Superior King
This is 1 of the 2 roaches we killed in room 165. ...other than that it was ok. But sorry the ro
It worked fine ... cool and all - just not a $100 / night appliance
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Do you offer airport shuttle and long term parking while we are on vacation?
Hi Heather, I Regret to inform you that we do not have a shuttle service. The easiest way to get to the hotel from O'Hare is to take a cab which will cost about $25-$29. You will get door to door service and it will take approximately 15 minutes depending upon traffic. A less expensive way is to get on the Blue Line train at O'Hare Airport and get off at the Rosemont stop. Cost is $2.50. From the Rosemont stop, take the 606 Pace Bus for about $2 and will drop you next to the hotel. I hope this information helps. We look forward to your arrival Best Regards Mauro Valenzuela
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It says on your website that minimum check in age for this property is 21, yet on many other websites such as trip advisor say that minimum check-in age is 18. I am 18 and want to book this property but don't want to turn up and not be able to check in
Guests over the age of 18 years old are always welcome as long as they have a major credit card on file or make a cash deposit. If you have any more questions, don’t hesitate to call the hotel before your trip and discuss your situation with a front desk agent. Best Regards Mauro Valenzuela
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how much is per fee?
pets are free at all Red Roofs, you just have to let them know.
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I want to stay 19 nights, I see your pet policy is "one" I have 2 declawed cats I want staying with me. They will not leave the room. Would this be OK. Thank you, Debi
Dear Devi, Thank you for taking time to ask this very important question. Red Roof's Pet Policy: One well-behaved family pet is permitted unless they are prohibited by state law or ordinance. Service animals are always welcome. Pet must be declared during guest registration. While we do enforce this rule, I’m open to revisiting future requests on a case by case basis as we also need to consider the safety and security of all guests, including the pets, especially when we become aware that the pets will be left unattended. if you have more questions feel free to give us a call at the property Best Regards Mauro Valenzuela
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Check-in Age is 21 years or older. My birth date is 22 July 1994. Can I book a room in your hotel ? My friend and I plan to go to Chicago on May. We're looking forward to your answer. Thank you.
Hello Chantima, Guests over the age of 18 years old are always welcome as long as they have a major credit card on file or make a cash deposit. If you have any more questions, don’t hesitate to call the hotel before your trip and discuss your situation with a front desk agent. Best Regards Mauro Valenzuela
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价位
US$49 - US$65 (基于标准间的平均价格)
其他名称
red roof hotel arlington heightsred roof inn arlington heightsarlington heights red roof inn
位置
美国伊利诺伊州阿灵顿海茨
客房数量
136
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