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Ondekaremba (温德和克)

概览
B6, 7 km west from International Airport, 温德和克 纳米比亚 查看地图
设施
免费Wifi
免费停车
游泳池
无烟酒店
餐厅
机场接送
客房送餐服务
3 星级住宿
关于
酒店星级
酒店设施
酒店特色
游泳池
免费停车
餐厅
酒吧/大堂
客房送餐服务
免费高速WiFi
机场接送
接驳车服务
室外游泳池
无烟酒店
客房类型
无烟房
酒店星级
客房类型
无烟房
房间数
10
价格范围
US$38 - US$177 (基于标准间的平均价格)
位置
纳米比亚 > Khomas Region > 温德和克
附近
附近的酒店查看附近 18 家酒店
Omaanda
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Belvedere Boutique Hotel
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图勒酒店
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Hotel Pension Palmquell
80 条点评
33.13 公里远
附近的餐厅查看附近 159 家餐厅
The Stellenbosch Wine Bar and Bistro
887 条点评
32.76 公里远
The Stellenbosch Tasting Room
132 条点评
32.73 公里远
Joe's Beerhouse
3,725 条点评
33.75 公里远
Sardinia Blue Olive
437 条点评
33.03 公里远
附近的景点查看附近 111 个景点
Deadvlei
797 条点评
34.17 公里远
Dune 45
447 条点评
34.17 公里远
Christuskirche
599 条点评
34.52 公里远
Maerua Mall
60 条点评
34.46 公里远
点评及其他
107 条点评
77 张照片
1问答
0 个房间贴士
旅行者评分
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显示包含以下内容的点评
这些点评为英文的机器翻译。 显示机器翻译?
我们预订了这家酒店,因为它非常靠近机场; 15分钟车程。我们非常友好的车手梅尔文很快就接到了我们。我们住在离办公室非常近的主要小屋里。有12个单元(一些相互连接)。我们的房间很干净,有两张床,彼此相邻。这是你的基本房间,没有电视,没有风扇,没有空调,没有无线网络,但满足了我们的需求,可以在第二天早上快速过夜,赶上我们的转机航班。用餐是露天的。我们花了20美元买了一顿简单的饭菜,包括沙拉/开胃菜,土豆,蔬菜和肉类。不含饮料。有疣猪吃草的地方没有回避我们和一个你可能不想游泳的室外游泳池。我仍然强烈建议这个地方快速过夜。工作人员非常友好,向后弯腰以取悦我们。
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回复来自Ondekaremba的OwnerCaroline R
回复时间:2周前
:-) Especially when there is no moon, you see nothing but the myriads of stars in the sky... The bungalows of our Ondekaremba Econo Lodge for nature-loving self-caterers do have small terraces with outside lights, a barbecue area and a pool as well as a common building with a kitchen, a dining room and inside fireplace. Should guests decide not to barbecue or cook for themselves, they are welcome in the restaurant (pre-booking required) which is in fact just a 3 min walk away. But yes: You should have a torch. The Econo Lodge is a relatively new addition; we might look into adding lights for the footpath in the near future. Our four course meal for dinner (set menu) is actually included in the rates, as they are on a DBB basis. In a restaurant in town you would pay the same if not more - and please be aware that we are a bit further away from the supermarkets. Kindly also allow us to emphasise that we do offer free Wifi - not in the rooms, but in the lounge at the reception. The pool is cleaned on a daily basis. We try to treat the water with as little chlorine as possible, so sometimes might look a bit cloudy. In any case we like to thank you for your feedback, thus giving us the opportunity to scrutinise our facilities and services. A big thank you also from our staff for the overall positive comment (four stars!) and your comment about their hospitality and helpfulness. Kind regards from Ondekaremba
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Ondekaremba酒店距离温得和克市外的机场仅有30分钟路程。它在您的房间旁边有足够的停车位,在长途飞返欧洲之后或之前提供漂亮的房间和食物。农场风格的住宿非常干净,工作人员非常好。他们还提供往/返机场的接送服务。
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回复来自Ondekaremba的OwnerCaroline R
2018年8月13日已回复
Four "stars" - thank you! In order to avoid any misunderstanding: It's a 30 to 45 minutes' drive from Windhoek, depending on the traffic, and a 10 to 15 minutes' drive from the airport. Best regards from Ondekaremba
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我们在上周的19天陆路旅行的最后一晚预订了这个地方,因为它离机场很近。我们为8人(4名成人,4名儿童)预订了2个露营地。在我们到达的那天,我们升级到平房住宿,因为我们要迟到,不想设立营地。中央预订团队有助于修改我们的预订,并告诉我们孩子们将是免费的。然而,当我们在晚上9点到达时,接待处没有人,当我们终于找到了某人时,他们不知道我们的预订,即使我在一小时前打电话说我们会迟到。最终他们找到了它,并以简约的方向将我们送到平房,在黑暗中不容易找到。当我们到达时,我们给了1间带3张单人床的简易别墅和1间带6张单人床的简易别墅。我们特别预订了2间平房,每间4人。我们
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回复来自Ondekaremba的OwnerCaroline R
2018年8月13日已回复
We can understand that you must have felt stressed because your holiday ended on a rather unplanned and hectic note, changing your booking on the day of your arrival and only arriving late in the evening... Our reception is manned from 6:00 in the morning until end of dinner which starts at 19:00. As we are a small lodge with a small self-catering lodge (which you were staying at) and an even smaller campsite, please understand that we do not have staff for a night shift - except for the security at the gate, of course. If a flight is late, we do wait, even with dinner, but that is another story, as that is beyond control of our guests. So as from 20:00 when you called our staff was busy serving dinner to our guests in the restaurant. We apologise for the miscommunication between our booking office in Windhoek and our reception at Ondekaremba. We only have one bungalow with four single beds, which obviously was already booked. However, the other one of your two bungalows had 3 double rooms with twin beds - so in fact there were enough beds for you. Children up to 12 years are indeed free of charge on our campsite and in the self-catering Econo Lodge, but children older than that pay the full rate. For an airport transfer we charge 235 N$ (15 Euro) per person. In order to offer the transfer service reliably on a daily basis, we have to permanently employ three drivers (with public drivers license), in case one of them is on leave and another one falls sick. This qualification requires a respective salary. In addition we invested in a Quantum bus. Cars need to be imported and therefore are very expensive. And finally, in Namibia the rate of interest is more or less 10 percent. So kindly understand that in our case petrol and wear & tear only make up a very small part of the total costs. Kind regards from Ondekaremba
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我们 bookt 2 的房间( 4 个人),
这家酒店不是豪华型的。 食物是平均水平。 另一方面,员工真的很友好,乐于助人。 这家旅馆离机场很近。
一个房间没有热水,早上,第二个房间:瓷砖掉下来了,淋浴
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回复来自Ondekaremba的OwnerCaroline R
2018年7月4日已回复
We are sorry for the cold water. There was a problem with the geyser which we fixed. For the loose tiles we also need to apologise. Obviously the room service did not notice or did not report it to our maintenance team. Rest assured that we went through all the rooms to double-check. Thank you for your comment about our staff which we passed on to our team. Best regards from Ondekaremba
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所有的游客都是不同的,所有的评论都是不同的,但是读了很多评论,我们觉得这家酒店没有达到高质量的房间,不是服务。
我们预订了最后的很棒的旅行到壮观的纳米比亚,非常失望,我们选择了这家酒店,但是因为航班是在 30 点, 6 :,我们选择了正是因为它的地理位置。
在接待处我们都没有向我们解释如何在开车到我们的小屋”,这是一个路标!小路可以通向这里的房子——这是很难在黑暗中看到它,因为它是明确的写在这家酒店的索引是一个鸟儿! 吗? 但是我们还没有准备好。 检查了房间之后,我们回到前台,要求给我们另一间房,但是接待人员不能解释任何东西! 她给我们的房间,早餐和晚餐
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回复来自Ondekaremba的OwnerCaroline R
2018年6月7日已回复
Thank you for your comment, giving us the opportunity to point out that Ondekaremba offers three kinds of accommodation: Ondekaremba Lodge with dinner, bed and breakfast (from N$ 1,040 pp), Ondekaremba Econo Lodge with bed only (self-catering; N$ 460 pp) and Ondekaremba Campsite (N$ 175 pp). According to our reception manager, who speaks English and is very calm, friendly and helpful, your partner booked a bungalow at the Econo Lodge with single rooms - for one person only and for two nights - via Booking.com. He and you arrived at sunset and checked in at our main reception at Ondekaremba Lodge; you wanted to stay only for one night. Our reception manager told you that you would have to pay for your stay, as your partner only paid for one person, which you were not happy about, apparently because you would have to leave for your flight very early next morning. Then our receptionist gave you directions to the Econo Lodge which is a 2 min drive / 5 min walk from the reception. There are only two turn-offs: The first one to the tar road (Airport/Windhoek) where you came from and the second one to the Econo Lodge. On the way there is a path to a birdbath for guests to watch birds. After a while you came back and asked for a room with two beds. We offered to move a bed from one single room to the other, so that you could spend the night in the same room. Again you were not happy with that and asked for a room at Ondekaremba Lodge, which we offered at the applicable rate, making it necessary for both of you, of course, to pay extra. You then mentioned you were a tour operator and even rejected the offer of your partner to pay for you the Econo Lodge. At that point of time our receptionist called our bookkeeper who also told you in English that you would have to pay, even if you vacate the room at 4:00 in the morning, as stated by you. You finally paid for your stay. Our staff came to your bungalow to move the bed, only to see that you had moved it yourself already. You left the next morning, while your partner stayed on for the second night, as booked. Kind regards from Ondekaremba
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hallo ich möchte sie fragen wieviel kostet der Tagespreis nach einer Nächtigung in dieser unterkunft und was kostet ev.das shuttle vom und zum Int.Flughafen hoesa. mfg Helmuth
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