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Urban by CityBlue (坎帕拉)

160 条点评
在173家坎帕拉酒店排名第14
22 Akii Bua Road Nakasero Hill, 坎帕拉 乌干达
比平时低 14%
入住— / — / —
退房— / — / —
客人1 间客房2 位成人0 名儿童
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旅客 (111)
客房和套房 (49)
餐饮 (28)
卓越奖

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地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
免费停车
免费高速WiFi
游泳池
有健身房的健身中心
咖啡店
汽车出租
提供上网服务的商务中心
会议设施
安全停车
停车
免费上网
WiFi
公共 WiFi
网络
泳池/海滩毛巾
室外泳池
私人泳池
池畔酒吧
餐厅
提供早餐
自助早餐
特殊饮食菜单
出租车服务
会议室
24 小时安保服务
行李寄存
礼宾部
蚊帐
无烟酒店
门童
24 小时入住
24 小时前台服务
快速入住/退房
干洗
洗衣服务
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客房特色
无烟房
空调
办公桌
客房整理服务
客房服务
咖啡机/茶壶
平板电视
免费洗漱用品
保险箱
座位区
沙发
电话
衣架
熨斗
迷你吧
吹风机
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酒店信息
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酒店风格
Modern
中档
所说语言
英语
160 条点评2问答0 个房间贴士

点评

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这家酒店没有什么特色由一个小庭院、一个小水池和餐厅组成的区域。用无线上网速度很快,但有时会断。酒店非常干净。里面的人很好。食物一般般。这里的咖啡不好喝。在欧洲城市里来说,这家酒店很实惠,但在坎帕拉的花园景观中,酒店似乎挡住了一切独特的、郁郁葱葱的绿色。
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回复来自Urban by CityBlue的Reservations ManagerHellen A
2017年11月13日已回复
Dear Madam Amolo, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced with the food and coffee. If you give us a chance to earn back your trust, I can assure you that your breakfast, coffee and food will be on point. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Hellen
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我的伴侣和我昨天住的酒店房间很漂亮,自助早餐是我们在非洲吃过的最好的早餐,强大的无线! 我们希望我们在坎帕拉旅行的头3个晚上都住在这里!
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2017年9月11日已回复
Dear Valued Guest, Thank you so much for taking your time to review us. This is very much appreciated. Looking very much forward to hosting you again. Kind regards, Hellen
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这家旅馆既现代化又舒适,我们在离开乌干达之前享受了两个晚上。它的中心位置使它很容易通过乘坐uber去到周围的商场或餐馆。酒店的免费早餐很好,工作人员愿意接受特殊的要求。游泳池很小,离餐馆就餐很近,但如果你想游泳的话,这是个不错的选择。WiFi很快,还有漂亮的天井通往室外。我们会在下一次在坎帕拉的时候再来这里。
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2017年7月21日已回复
Dear Valued Guest, Thank you so much for taking time to review our hotel. Your review is much appreciated! We re so glad to hear that you had a very good experience at Urban by CityBlue Kampala. We look forward to improving each day and even make your next experience better. Thank you again and we look forward to hosting you always. With kind regards Hellen
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非常友善的员工,舒适的房间,对于商务旅行者来说,有足够的工作空间,而且里商业区非常近。还有一点,这里的皮萨是我在非洲吃到的最好吃的了,非常推荐
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回复来自Urban by CityBlue的Public Relations ManagerUrban_Kampala
2015年9月24日已回复
Dear Guest, Greetings from Urban by CityBlue, Kampala. We are glad to hear about your good experience with us and we look forward to giving you an even better one next time. Thank you for choosing CityBlue Hotels.
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我们在这里住了两个晚上,觉得还可以,直到第二天晚上睡觉时我们被周围嗡嗡声的蚊子吵醒了。两周过后,我丈夫被检查得了疟疾,不得不去医院输血!这还是在我们吃了预防药的情况下。酒店客房没有蚊帐,服务怠慢,早餐无味,晚餐还说得过去,环境漂亮,浴室不错,但我们不会再去了,也不向大家推荐。第一个晚上有朋友过来带我们去Garden City Mall,但中途没走到一英里就花了超过半个小时。酒店附近的交通非常拥堵。所谓的特大床也只是两个6英尺的床拼起来的。
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回复来自Urban by CityBlue的ManagerUrban_Kampala
2015年4月12日已回复
Dear Guest, Accept our sympathies for the bout of malaria your husband suffered after visiting Africa. I hope that he has now recovered fully after the transfusion. Whilst we acknowledge that it is your right to share your travel experiences on this forum but we don’t agree with some of them. Malaria is one of the most common sicknesses in Uganda due to our tropical climate and it is not correct to say that you got malaria because you stayed in our hotel. Mosquitoes can bite you from anyone in Kampala after 6pm including all the other places that you visited during your stay. Contrary to what you wrote, we do have mosquito nets and sprays for and in all our rooms that should offer you some form of protection. Should there have been none fitted in your room while you stayed with us you should have asked for one and it would have been provided immediately. Next time exercise your right as a guest and demand for things that will give you a positive experience. While travelling to Africa and Uganda in particular, you need to take a multi-faceted approach to protect yourself such as anti-malaria pills, mosquito repellents, use of long clothing that fully covers your arms and legs otherwise you stand the risk of getting infected by malaria. Malaria in Uganda is only transmitted by female anopheles mosquitoes that do not buzz around the ears. It is the behaviour of male mosquitoes to buzz around the ear but they don’t transmit malaria. While we do accept that traffic jam is sometimes a nightmare during peak hours from our hotel to Garden City Mall, we totally have no control over that except offer our guests local traffic tips such as use of alternative routes in Nakasero or using the ever adrenaline rush boda boda mode of transport if they ask any of our ever helpful staff. Urban by CityBlue, Kampala has different room types to suit different travel needs so you stayed in a twin room that has two single beds that can be joined together to make a deluxe bed. You should have asked to be given another room on day one so that you don’t compromise your bedroom experience in our hotel. If you wrote this review with good intentions then I invite you to visit us again and we will make sure that you enjoy your stay without all the bad experiences you had this time. Best Regards, The management
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价位
US$126 - US$195 (基于标准间的平均价格)
其他名称
mamba point guesthouse hotel kampala
原名为
Mamba Point Guesthouse
位置
乌干达Central Region坎帕拉
客房数量
37
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